John Antony Stokes

Responsible for day to day running of the office. Running off the imprest account, all diplomatic clearance for British military aircraft and naval vessels. Arranging high level visits from vips

Office manger responsible for all pay and documentation for 150 staff

Office Manger responsible for all classified materials and day to day running of the section. Deployed to Bosnia as part of Task Force Eagle

Part of administration team for 150 personnel. Deployed to Bosnia as part of UN

• Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
• Liaised with customers to resolve enquiries, appointment requests and billing questions.
• Effectively managed incoming and outgoing mail to maximise office efficiency.
• Organised physical files and digitised records to support ease of access and GDPR compliance.
• Implemented guidelines and procedures for staff to comply with.
• Audited and processed travel expense claims for executives.

• Kept and maintained accurate filing system for preservation of office information.
• Assisted managers in compiling and organising materials for meetings.
• Made travel arrangements and booked accommodation for staff members.
• Received, sorted and distributed incoming mail.

Responsib for completion of daily routine orders and any other tasks as directed by office manager