John Ace Panganiban
Acton,City of London
Summary
Dedicated professional with a warm personality and a commitment to learning, demonstrating exceptional multitasking proficiency and adherence to cleanliness standards. Known for maintaining a professional attitude and providing outstanding customer service through active listening and patience. Consistently timely and punctual, with career goals focused on enhancing customer experience and service quality.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work history
Library volunteer
Acton Town Library
Acton, Ealing
2025.11 - Current
- Performed routine maintenance on computers providing seamless digital access to resources.
- Managed sign-up process for new members boosting accessibility of library resources.
- Bolstered digital literacy skills in elderly patrons conducting basic computer lessons.
- Delivered high-quality service to customers whilst assisting in resolving their concerns or complaints.
- Engaged young readers by leading fun, interactive craft activities related to literature themes.
- Sustained cleanliness of shelves, study areas, tables ensuring comfortable environment for patrons' visit.
- Organised bookshelves for easier access to library materials.
- Provided efficient service to library users with quick check-in and check-out of library items.
- Handled queries from visitors to guide them through various services offered at the library.
- Assisted library patrons by helping them find books, materials and resources.
- Maintained shelves in alphabetised order to improve guest experience.
- Sorted and arranged books by category in shelves.
- Checked in and out books and scanned library cards.
- Assisted customers in locating specific books to address needs.
Health visitor
Central London Community Healthcare NHS Trust
Ealing, City of London
2025.09 - Current
- Coordinated with social services to ensure holistic care provision.
- Assisted in organising local health clinics for wider access to healthcare services.
- Enhanced community health through proactive outreach initiatives.
- Encouraged healthy lifestyle choices amongst patients, leading to improved overall health status.
- Supported families facing challenging circumstances, contributing to stronger community bonds.
- Assessed child development stages, identifying potential concerns early on.
- Contributed to safeguarding strategies, ensuring the welfare of children at risk.
Community staff nurse
Central London Community Healthcare NHS Trust
Acton, Ealing
2020.11 - 2025.08
- Fostered a supportive environment, improving patient satisfaction level.
- Maintained updated knowledge on latest nursing trends, enhancing practice proficiency.
- Provided comprehensive patient education with a focus on prevention.
- Worked closely with multidisciplinary team to enhance the quality of care.
- Enhanced community's health awareness through educational workshops and seminars.
- Improved patient comfort by providing high-quality care and support.
- Conducted holistic assessments and patient-centred care planning to optimise support.
- Visited patients for in-home visits to provide routine personal care.
- Helped families to smoothen transition to parenthood by providing comprehensive breastfeeding advice.
- Improved patient wellbeing by providing tailored health education and advice.
Paediatric staff nurse
MCU Hospital
Caloocan, Philippines
2017.02 - 2020.06
- Prioritised tasks during busy periods without compromising quality of care provided.
- Developed individualised care plans for each child patient after thorough evaluation.
- Administered prescribed medication to young patients, ensuring adherence to dosage instructions.
- Contributed to a safe environment by adhering strictly to infection control protocols.
- Enhanced patient care by implementing evidence-based nursing interventions.
- Responded promptly to emergencies within the ward whilst maintaining composure under pressure.
- Liaised with multidisciplinary team to ensure comprehensive patient care.
- Recorded vital signs and medical information accurately, contributing to correct treatment plans.
- Collaborated with healthcare professionals for the effective management of complex cases.
- Maintained thorough records of medical histories, enhancing continuity of care between shifts and departments.
- Used advanced communication skills when explaining difficult concepts or procedures to patients' families.
- Assisted doctors during examinations or minor surgical procedures in order to ensure smooth operations.
- Installed IV and central lines to deliver fluids and medication.
- Trained junior nurses on industry best practices and patient care regulations.
Education
Bachelor of Science - Nursing
Our Lady of the Pillar College-Cauayan
Philippines 2007.06 - 2011.03
Skills
- Multitasking proficiency
- Patience and composure
- Active listening
- Professional attitude
- Cleanliness standards adherence
- Customer Service
- Warm personality
- Timely and punctual
- Commitment to learning
Affiliations
- Hiking, Travel, Reading, Foodie.
Languages
English
Fluent
Filipino
Native
Ilocano
Native
Timeline
Library volunteer
Acton Town Library
2025.11 - Current
Health visitor
Central London Community Healthcare NHS Trust
2025.09 - Current
Community staff nurse
Central London Community Healthcare NHS Trust
2020.11 - 2025.08
Paediatric staff nurse
MCU Hospital
2017.02 - 2020.06
Bachelor of Science - Nursing
Our Lady of the Pillar College-Cauayan
2007.06 - 2011.03