John Williams

Achievements

• Trained and worked on Anlev Escalators and Walkways. Currently repair and maintain 6 schindler Escalators.
• NVQ 3
  

Key Responsibilities

• Servicing, minor repairs and fault finding
• Managing monthly Service schedule
• Reporting of issues to Field Service Manager and organise follow up where necessary
• Keep within response time for Call Outs
• Health and Safety
• Ensuring records are kept up to date
  

Achievements

• NVQ 2
• Certificate of excellence
• Various Training for many makes of home-lift and stairlifts

Key Responsibilities
⦁ Attend Call outs/ problem jobs / report back technical
⦁ Managing monthly service routes
⦁ Reporting of any issues back to Field service manager
⦁ Offering support and technical advice to colleagues
⦁ Health and safety requirements
⦁ On 24hr call rota

• Carried out Lift installations to the highest standards and within company timeframes.
• Health and Safety requirements
• Working with the lead engineer and also alone

• Facilitated smooth operations by keeping bar area well-stocked throughout each shift.
• Upheld high standard of cleanliness in all work areas.
• Opened and closed bar tabs, transferring charges to restaurant as necessary.
• Conducted ID checks in line with Challenge 25 rules and regulations.
• Processed cash, credit card and voucher payments using POS terminals.
• Demonstrated friendly and approachable bar service, proactively anticipating customers' needs to provide personalised experience.

• Understood warehouse product placement, enabling efficient picking and packing services.
• Consistently complied with workplace health and safety measures to minimise operational risk.
• Proactively assisted teams in heavy lifting and complex problem-solving tasks, improving operational efficiency.
• Regularly exceeded performance and productivity targets through accurate, efficient picking and packing.
• Maintained excellent physical fitness levels to safely lift and manoeuvre heavy orders and deliveries.
• Picked orders to meet productivity targets.

• Duties involved service and maintenance, installation of new and old lifts, both hydraulic and traction,
• The erection of new lifts and some fault finding and call-outs. I worked with many different kinds of lifts.
• I also did my work experience with Lifts Ltd in 2005 for 6 weeks where I was introduced to the lift engineering industry.