John Watkins
Erdington,West Midlands
Summary
I am a self-motivated, confident and hardworking individual who enjoys working within a team or on my own, supervising others and providing excellent leadership expertise. I am enthusiastic about learning new skills and gaining various experiences and qualifications. I am trustworthy, punctual and committed to customer service and satisfaction and I work well under pressure whilst still maintaining high quality of service. I am available for an immediate start.
Overview
21
21
years of professional experience
Work history
Stand manager (seasonal)
Vantage 97
Burton-on-Trent, Staffordshire
01.2022 - 08.2024
- Represented brands Ferrari, Porsche, Castore, Toyota , Aston Martin McLaren, Red Bull
- Attended motorsports Events such as the Le Mans 24 hour race , Goodwood festival of speed , Silverstone Formula 1 and auto sport International
- Responsible for the set up and take down of the shop and shop fittings
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
- Located, verified and distribution information through knowledge management practices.
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
- Handled negotiations with outside vendors and service agencies to meet group needs.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Responsible for stock management
- Checking deliveries and distributing stock
- Stock management and financial reporting to company director
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Delivered outstanding customer care with proactive sales and listening skills.
- Upsold products and services when processing transactions.
- Studied event details before selling tickets to accurately and knowledgeably answer customer questions.
- Resolved customer complaints and answered queries about products.
- Used cash registers and POS systems to request and record customer orders and compute transactions.
- Completed opening and closing procedures each day.
- Displayed and restocked merchandise by following brand guidelines.
Boss Construction Labourer
Bryan Chandler
Sutton Coldfield, Birmingham
09.2016 - Current
- Performing general maintenance of construction equipment
- Performing set up and clean up tasks at the job site
- Climbing to heights and conducting work with proper safety restraints
- Maintaining tools and equipment
- Performed strenuous physical activities such as heavy lifting in adverse conditions.
- Manually sorted and loaded goods.
- Lift heavy loads and navigate construction job site terrain
- Unloaded construction material deliveries, locating items in relevant site storage.
- Digging pits, trenches and foundations in preparation for job site construction
- Providing labour as needed for a speciality crew
- Prepared sites and surfaces for concreting.
- Shovelled concrete into construction area.
- The ability to follow written and spoken instructions
- Supported construction teams with reliable tools and materials preparations.
- Excellent team working skills
- Comfortable working at height
- Numeracy and literacy skills
- Maintained excellent fitness levels to meet labour and lifting demands.
- Sorted bricks and prepared mortar ready for construction.
- Mixed correct quantities of concrete to reduce site waste.
- Followed direction to support specialised construction workers.
- Carried out designated tasks quickly to support timely project completion.
- Familiar with construction industry safety standards and procedures
- Capable of working with minimal oversight but willing to follow directions closely.
Stand Manager for Aston Martin Racing at Le Mans (seasonal)
Vantage 97
Burton-on-Trent, Staffordshire
01.2014 - 01.2020
- Race Stand manager at the Le Mans 24 hour
- Responsible for stock management
- Checking deliveries and distributing stock
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Delivered outstanding customer care with proactive sales and listening skills.
- Checked notes carefully to spot counterfeit currency.
- Counted change correctly and issued customer receipts.
- Upsold products and services when processing transactions.
- Stock management and financial reporting to company director
- Attended multiple motorsport events across the UK and Europe.
Assistant Manager
The Anvil
Sutton Coldfield
11.2014 - 08.2016
- Serving the general public with beverages and food
- Responsible for the general safety of the customers and the building
- Ordering and stock keeping, dealing with suppliers and deliveries
- Cash handling, operating the tills and cashing up, ensuring tills balanced
- Paying staff wages and monies into the bank
- Dealing with any complaints any of the staff or customers had.
Manager
The Boot Inn Sutton Coldfield
03.2014 - 11.2014
- Was Responsible for managing a team of up to 10 plus co-workers in a friendly pub environment
- Talking to suppliers about new products to introduce into the pub business
- Serving the general public with beverages and food to an excellent standard
- Was responsible for the general upkeep and security of the building and daily and weekly takings as I was living above the pub
- Designed and implemented a new cash counting and handling system
- Designed and implemented a new cleaning Rota
- Cash handling, operating the tills and cashing up, ensuring tills balanced
- Ordering and stock keeping, dealing with suppliers and deliveries
- Responsible for the general safety of the customers and the building
- Paying staff wages and monies into the bank
- Responsible for weekly Rota’s for all staff
- Dealing with any complaints any of the staff or customers had
- Designed and improved a new stock order and rotation system.
Teaching Assistant
Queensbury Special Needs School
12.2010 - 04.2012
- Ensuring the general safety of the children in either a classroom-based or a social-based environment
- Helping pupils with their reading, writing and social skills, and development and their interaction with other peers and people from the outside world
- Working with a number of children on a 1-1 basis who found it difficult to interact with people or who were too dangerous to be in a classroom-based environment
- Removing any children that could or were causing any other children or staff to be in a dangerous situation.
Sports Coach
Evolve Sport
Sutton Coldfield
09.2004 - 04.2010
- Visiting local schools to take specialized P.E lessons during and after school hours
- Responsible for the safety of children up to the age of 11
- Organizing tournaments between schools for the children during the term time and holidays
- Checking the safety of the sports hall or area at any given time
- In charge of groups of children up to 15.
Sports Coach / Manager
Aston Villa Ladies Football club
09.2004 - 09.2009
- Organizing training sessions for different age groups of different abilities
- Confirming football matches
- Organizing referees and pitches
- Organized a number of overseas tournaments including 5 trips to Holland and 2 trips to Barcelona
- Liaising with other managers and parents regarding any problems.
Barman
The Boot
Sutton Coldfield
09.2006 - 09.2008
- Serving the general public food and beverages
- Maintaining the cleanliness of the premises
- Cash handling and operating tills
- Stock ordering and keeping the cellar in order.
Barman / Assistant Manager
The Anvil
Sutton Coldfield
08.2003 - 08.2006
- Serving the general public with beverages and food
- Responsible for the general safety of the customers and the building
- Ordering and stock keeping, dealing with suppliers and deliveries
- Cash handling, operating the tills and cashing up, ensuring tills balanced
- Paying staff wages and monies into the bank
- Dealing with any complaints any of the staff or customers had
- Designed and improved a new stock order and rotation system.
Education
Queensbury Special Needs School
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EDI
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Sutton Coldfield College
01.2001 - 1 2004
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John Willmott School
01.1996 - 1 2001
Skills
- EDI Level 2 Award for personal License Holders
- BIIAB Level 2 Award in beer and cellar quality
- BIIAB Level 2 Award in Licensed Hospitality operations
- Excellent organisational, time management and planning ability
- Supervising staff and co-workers
- Excellent computer skills and use of electronic tills
- Excellent communication and listening skills
- Good assessment and observation
- Proactive and creative approach
- Hand and power tools
- Ground working
- Equipment operation
- Debris management
Custom
I enjoy playing or watching any type of sport and I especially enjoy playing football and badminton a couple of times a week when I can get the chance, as well as going to the gym as often as I can. I also enjoy reading either sporting biographies or criminal history, and meeting up with my friends and spending time on holiday.
Timeline
Stand manager (seasonal)
Vantage 97
01.2022 - 08.2024
Boss Construction Labourer
Bryan Chandler
09.2016 - Current
Assistant Manager
The Anvil
11.2014 - 08.2016
Manager
The Boot Inn Sutton Coldfield
03.2014 - 11.2014
Stand Manager for Aston Martin Racing at Le Mans (seasonal)
Vantage 97
01.2014 - 01.2020
Teaching Assistant
Queensbury Special Needs School
12.2010 - 04.2012
Barman
The Boot
09.2006 - 09.2008
Sports Coach
Evolve Sport
09.2004 - 04.2010
Sports Coach / Manager
Aston Villa Ladies Football club
09.2004 - 09.2009
Barman / Assistant Manager
The Anvil
08.2003 - 08.2006
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Sutton Coldfield College
01.2001 - 1 2004
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John Willmott School
01.1996 - 1 2001
Queensbury Special Needs School
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EDI
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