John Walley
Liverpool,Merseyside
Summary
Dedicated security professional with a strong focus on vigilance and alertness, adept at CCTV monitoring and site patrolling. Demonstrates exceptional attention to detail and problem-solving skills, ensuring effective risk assessment and access control. Proficient in conflict de-escalation and customer service, supported by excellent communication skills. Holds a SIA Security/CCTV badge and First Aid certification, enhancing capability in emergency situations. Committed to maintaining safety standards through comprehensive knowledge of security equipment.
Overview
20
20
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Security supervisor
Anchor
Liverpool, Merseyside
05.2025 - 07.2025
- Operated in St-John Shopping Centre, a vibrant and dynamic environment with two levels of retail spaces, a food court, and expansive 24-hour delivery facilities.
- Managed access control, ensuring only authorised personnel entered the premises.
- Tracked irregularities via foot patrols increasing overall site safety.
- Ensured adherence to health and safety regulations, promoting a secure environment.
- Handled sensitive information confidentially, safeguarding company assets and reputation.
- Improved site security by training new staff on company procedures and protocols.
- Maintained safety by monitoring CCTV systems and conducting regular patrols.
- De-escalated conflicts in a calm, composed manner to maintain peace.
Security supervisor
Westgrove Group
liverpool, Merseyside
09.2023 - 05.2025
- Operated in St-John Shopping Centre, a vibrant and dynamic environment with two levels of retail spaces, a food court, and expansive 24-hour delivery facilities.
- Managed access control, ensuring only authorised personnel entered the premises.
- Tracked irregularities via foot patrols increasing overall site safety.
- Ensured adherence to health and safety regulations, promoting a secure environment.
- Handled sensitive information confidentially, safeguarding company assets and reputation.
- Improved site security by training new staff on company procedures and protocols.
- Maintained safety by monitoring CCTV systems and conducting regular patrols.
- De-escalated conflicts in a calm, composed manner to maintain peace.
Loss prevention officer
Wilko
Liverpool, Merseyside
07.2005 - 08.2023
- Located in Liverpool city centre, this store operated at a rapid pace with significant daily customer volume and high stock turnover.
- Conduct daily warehouse stock counts and verify delivery manifests
- Detected fraudulent transactions at point-of-sale systems; deterred financial losses.
- Trained staff on safety procedures to minimise losses.
- Collaborated with law enforcement agencies for effective crime prevention.
- Liaised with store management, ensured implementation of security protocols.
- Maintained detailed records, supported in regulatory compliance activities.
- Reviewed CCTV footage regularly to detect any unusual activity.
- Performed undercover operations as required ; thwarted numerous shoplifting attempts.
- Contributed to reduction in overall theft, resulting in increased sales
Education
GCSEs - Maths, English, Science, Geography, History.
Gateacre Comprehensive
Liverpool 09.1990 - 07.1994
Skills
- CCTV monitoring
- Attention to detail
- Problem solving
- Customer service
- Communication skills
- Conflict de-escalation
- Access control
- Vigilance and alertness
- Knowledge of security equipment
- Site patrolling
- First Aid certification
- Risk assessment
Affiliations
- car and bike repairs, home improvements, computers
Certification
Full Driving Licence (car+bike),
SIA Security License,
SIA CCTV License,
First Aid Certificate,
ACT Certificate (blue),
ACT Certificate (red).
Timeline
Security supervisor
Anchor
05.2025 - 07.2025
Security supervisor
Westgrove Group
09.2023 - 05.2025
Loss prevention officer
Wilko
07.2005 - 08.2023
GCSEs - Maths, English, Science, Geography, History.
Gateacre Comprehensive
09.1990 - 07.1994
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