John Stephens
Caterham,Surrey
Summary
Results-driven Security & Safety Manager with extensive experience in overseeing day-to-day operations for multiple buildings across EMEA & APAC markets.
Skilled in global project management, criminal investigations, security auditing, front line officer management, OPEX and CAPEX budgets, and the design and implementation of comprehensive security systems including CCTV, Access Control, and Intruder Detection systems with multi million pound budget allocation.
Proven ability to conduct physical security risk assessments and effectively manage crisis situations spanning multiple markets.
Adept at providing internal security training and monitoring vendor KPI's
Overview
8
8
years of professional experience
1
1
Certification
Work history
Snr. Manager, Security Operations (UK/I/APAC)
WeWork
London
03.2024 - Current
- Management of all international security projects
- Achieved an annual operational budget saving of an average 15% year on year between 2018 – 2024.
- Designed and implemented security systems (CCTV, Access Control, Intruder Detection, Visitor Management)
- Conducted audits of existing systems, identified opportunities for improvement in security infrastructure throughout UK, Ireland, Asia and Pacific.
- Key manager role within the Crisis Management & Response team for the International market,
- Implemented the Security and H&S training for all WeWork and Security personnel
- Lead POC AND SME for Investigations
- Coordinated cross-departmental collaboration for improved workflow.
- Boosted department efficiency by streamlining operational processes and expenditure.
- Led staff performance reviews, and identified areas for improvement.
- Liaised with vendors to ensure timely deliveries on KPI.
- Trained new regional managers on organizational security policies ensuring compliance with set standards.
International Manager, Physical Security Operation
WeWork
London
02.2023 - 03.2024
- Reviewed operational security policies annually for improvements in efficiency and effectiveness, ensuring the business complied with local laws for each market.
- Coordinated staff training to improve overall service delivery.
- Negotiated contracts with vendors, saving costs without compromising the quality of service we received.
- Created detailed project plans; delivered projects as per agreed timelines and budgets.
- Collaborated with stakeholders and developed customized tech solutions catering to the unique needs of the business.
Global Security Lead - UK, Ireland
WeWork
London
11.2017 - 02.2023
- Responsible for developing & implementing EMEA/APAC region SOP, Security Policies and Procedures
Skills
- 17 Years Security Experience
- Project Management
- Data Privacy (GDPR, PDPA, PIPA, APP)
- Business Continuity and Crisis Management
- Access Control & CCTV Engineering (LenelS2/Feenics)
- Risk Management
- Criminal Investigations
- Security Audits and Risk Assessments
- GSOC Design &Management Surveillance
- Customer Relationship Management (Salesforce)
- Strong interpersonal & communication skills
- MS Office Suite/GSuite trained
- Ability to work collaboratively as part of a team
Affiliations
- Theatre, Travel, IT, Boxing, Socializing
Certification
CSMP Level 6 Accredited Diploma (currently studying)
Timeline
Snr. Manager, Security Operations (UK/I/APAC)
WeWork
03.2024 - Current
International Manager, Physical Security Operation
WeWork
02.2023 - 03.2024
Global Security Lead - UK, Ireland
WeWork
11.2017 - 02.2023
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