Timeline
Work History
Overview
Education
Skills
Summary
Generic

John Smith

IT Director
London

Timeline

Bachelor of Science - Computer Science

Manchester
Mar.2022 - Jul.2022

IT Director

ACME
2022.02 - Current

Work History

IT Director

ACME
London, London
2022.02 - Current
  • Analyzed department and job-related functionality requirements to align technology priorities with business needs.
  • Developed and implemented technical application support and information technology policies and procedures that advanced investment needs, outcomes and performance measurements to balance continuous innovation with responsible risk-taking.
  • Implemented, created and tested disaster recovery and business continuity plans and maintained appropriate back-up system.
  • Fostered positive working environment that encouraged innovation, collaboration and accountability and managed end-user needs with functional and security responsibilities.
  • Documented and analyzed processes and procedures and adhered to regulatory guidance.
  • Prioritized framework to evaluate technology and regulate communication with business stakeholders.
  • Developed, tracked and controlled information technology operating budgets and cost and benefit analyses for IT spending initiatives.
  • Deployed, monitored and maintained system installation, upgrades and network integration.
  • Cultivated highly-regarded technology services organization that sustained culture of respect, collective pride and individual and group professional development.
  • Stayed abreast of technology advancements, emerging standards and IS regulations to meet strategic technology goals.
  • Developed and maintained service level agreements for strategic applications and measured performance against objectives.
  • Identified opportunities for application optimization, redesign and development and troubleshot and resolved user and application issues.
  • Performed regular audits and tests of infrastructure and applications.
  • Communicated regularly with customers concerning data exchange and technology integration.
  • Supported implementation of warehouse management system software applications to enable centralized management of tasks.
  • Oversaw development and implementation of improvements to support and network operations.
  • Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
  • Coordinated [Type] projects, defined scope and managed milestones.
  • Led team for software engineering services and supported key clients in development efforts, establishing standards, determining specifications and creating Service and Operational Level Agreements (SLA) and (OLA).
  • Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.
  • Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and costs.
  • Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
  • Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
  • Interviewed, hired and trained staff, leading performance reviews and offering constructive feedback.
  • Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.

Overview

1
1
year of professional experience

Education

Bachelor of Science - Computer Science

Manchester
Manchester
Mar.2022 - Jul.2022

Skills

  • Application Standardization
  • Project Leadership
  • Web Applications
  • Production Work
  • Server Consolidation
  • Organizational Systems
  • Establishing Service Agreements
  • Network Intelligence
  • User Acceptance Testing (UAT)
  • Technology Evaluations
  • Business Requirements Documents (BRDs)
  • Risk Identification
  • Wide Area Network (WAN)
  • Software and Hardware Implementation
  • User Experience
  • Dell Servers
  • Invoice Examination
  • Project Deadlines
  • Enterprise Technology
  • Technical System Improvements
  • Technological Alignment
  • RFP Coordination
  • Page Layouts
  • Server Farms
  • Network Infrastructure Support
  • Acquisition Integration
  • Emergency Situations
  • Data Center Migrations
  • Mission Critical Applications
  • Perimeter Security
  • Client Requirements
  • Strategic Goals
  • Budgeting and Resource Management
  • Product Launch Support
  • Close Protection
  • Citrix XenDesktop
  • Data Aggregation Processes
  • Virtual Local Area Networks
  • Maintenance Organization and Development
  • Best Practices and Methodologies
  • Local Area Network (LAN)
  • Methods of Production
  • Constructive Feedback
  • Continuous Quality Improvement (CQI)
  • Data Communications
  • Business Software Applications
  • Communications Strategies
  • Computer Hardware Knowledge
  • Change Request Processing
  • Project Records
  • Technology Optimization
  • Sprint Tracking
  • Disaster Recovery Operations
  • Network Migration
  • Technical Specifications
  • HTML and XML
  • Business Intelligence Data Modeling
  • Virtualization Security
  • Cloud Strategy
  • Marketing Support
  • Switching Protocols
  • Case Presentations
  • Vendor Relations
  • Deployment Monitoring
  • Environmental Monitoring
  • Project Organization
  • Water Quality Studies
  • Helpdesk Operations
  • Portal Servers
  • Safe Work Practices
  • Requirements Specifications
  • Hardware and Firmware Design
  • Agile Work Processes
  • Operational Efficiency
  • Strategic Vision
  • SCO UNIX
  • Stream Restoration
  • VMware Servers
  • Data Solution Alignment
  • Scrum Methodology
  • Transmission Coordination
  • Lead Identification
  • Team Meetings
  • Microsoft Office 365
  • Vision Systems
  • Vendor Selection
  • Windows Server 2003
  • Cisco WebEx
  • Sybase Database

Summary

  • Savvy information technology and systems [Job Title] with [Number]+ years of progressive network administration, troubleshooting and PC hardware and software experience. Develops and implements IS policies and procedures. Manages functional and technological application support. Technical expert in applying strategic direction, practical implementation and [System] support to accomplish corporate IT and data security initiatives.
  • Successful at optimizing security standards, improving planning processes and managing systems implementation. Knowledgeable about disaster recovery planning, roadmapping and team development.
  • Experienced Information Technology Manager well-versed in infrastructure, security planning and daily operations management. Forward-thinking and strategic leader with [Number] years of experience in [Industry]. Recognized for cost-effective system improvements, operational streamlining and positive leadership style.
  • Insightful Information Technology Manager with [Number] years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.
  • Strategic Information Technology Manager skilled in guiding navigation of modern technology. Accustomed to driving efficiency and effectiveness by developing, delivering and supporting strategic plans. Demonstrated skill in translating technical requirements to business solutions. Successful [Number]-year record of building positive relationships with internal and external stakeholders.
  • Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
  • Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction.
  • Dedicated [Industry] professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

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John SmithIT Director