John Rose
Dartford,select state
Summary
Surveillance specialist focused on safety and security, skilled in detecting suspicious activities and preventing threats through keen observation. Proficient in utilizing advanced surveillance technology to maintain vigilant oversight and enhance operational efficiency. Experienced in improving incident detection and response times, contributing to a safer environment. Strong analytical thinker with a proven ability to execute strategies in high-risk situations, ensuring effective emergency response and team collaboration.
Overview
38
38
years of professional experience
9
9
years of post-secondary education
Work history
Counter Terrorism Surveillance Officer
Metropolitan Police Service
London, City of London
2014.08 - Current
- Maintained vigilance to identify potential risks and threats.
- Monitored CCTV systems to detect irregular activities.
- Collaborated with colleagues to facilitate effective teamwork during shift handovers.
- Conducted surveillance operations to observe suspicious behaviour.
- Operated surveillance equipment to support security measures.
- Observed behavioural patterns in monitored zones to identify threats.
- Recorded unusual events in daily logbook for review and action.
- Responded to alarms triggered by suspicious activities to prevent harm.
- Worked across various shifts to ensure constant surveillance coverage.
- Assisted in training new staff on surveillance techniques to enhance efficiency.
Public Access Officer
Metropolitan Police Service
London, City of London
2006.05 - 2014.08
- Wrote detailed reports, aiding in case documentation.
- Provided customer service to improve overall visitor experience.
- Delivered top-notch service to visitors, enhancing their experience at the venue.
- Collaborated with colleagues for effective teamwork.
- Performed thorough investigations into reported incidents, leading to accurate record-keeping.
- Liaised closely with external agencies such as social services and housing departments, providing comprehensive support for individuals in need.
- Maintained high standards of personal conduct, contributing to a positive work environment.
- Conducted risk assessments to ensure public safety.
- Responded promptly and effectively to emergencies using established protocols.
- Managed conflict resolution for maintaining peace in the facility.
- Improved team efficiency with regular training sessions.
- Worked diligently under pressure whilst preserving high-quality output.
- Actively participated in community engagement initiatives fostering good relations between the force and local residents.
- Handled sensitive information with discretion and professionalism.
- Maintained meticulous records to detail chain of evidence and reported crimes.
- Resolved conflicts and disputes, verifying safety of all participants and proceeding with arrests when needed.
- Liaised with community members to perform outreach and educate on crime prevention.
- Maintained strict confidentiality through careful and correct storage of case documents, in line with internal policies.
Police community support officer
Metropolitan Police Service
Bromley, Kent
2004.05 - 2006.05
- Dealt with anti-social behaviour effectively, restoring peace in affected communities.
- Ensured safer neighbourhoods with proactive crime prevention initiatives.
- Promoted crime prevention advice at local schools, enhancing student awareness of safety measures.
- Handled lost property reports quickly resulting in satisfied community members.
- Offered early intervention with young offenders aiming to divert them from further criminality.
- Responded to non-emergency calls from members of the public, resolving issues efficiently.
- Increased trust within the community by providing a visible presence on the streets.
- Managed traffic flow during incidents or emergencies, minimising disruption for road users.
- Handled minor offences for swift resolution without court proceedings.
- Improved community safety by conducting regular patrols and liaising with local residents.
- Helped manage large crowds at local events, ensuring everyone's safety and enjoyment.
- Coordinated with social services when dealing with vulnerable individuals or families at risk.
- Regularly patrolled designated areas on foot or bicycle, enhancing visibility and accessibility to the public.
- Assisted in reducing crime rates through intelligence gathering and evidence collection.
- Conducted house-to-house enquiries for vital information in criminal investigations.
- Supported police officers to achieve more effective law enforcement operations.
- Monitored CCTV footage to detect unlawful activities and provide evidence where needed.
- Provided reassurance to victims of crimes, delivering initial support and guidance.
- Collaborated with community wardens and neighbourhood watch teams to manage antisocial behaviour.
- Educated young people on drug and knife crime in schools, colleges and youth groups to deter vulnerable adults and children from exploitation and offending.
- Advised local property, land and home owners on implementation of appropriate crime prevention strategies.
- Maintained integrity of crime scenes by guarding area and detaining suspects until arrival of police officer.
- Directed traffic and oversaw removal of vehicles.
- Diffused potentially volatile situations by employing proven de-escalation and conflict management techniques.
- Responded quickly to emergency situations, leading calm and effective negotiations with suspects to diffuse highly charged situations.
- Patrolled residential areas for optimised community safety.
- Offered compassionate victim support for minimised distress and upset.
- Worked crime scenes, preserving and securing forensic evidence to strengthen investigation accuracy and case viability.
Duty Leisure Manager
Sevenoaks Council
SWANLEY, Kent
2003.01 - 2004.05
- Facilitated staff training, resulting in better customer service.
- Supervised project timelines for timely completion.
- Boosted department efficiency by streamlining operational processes.
- Delegated tasks efficiently to maximise productivity.
- Managed leisure facility operations to ensure safety and compliance with regulations.
- Addressed customer complaints promptly, contributing to overall patron satisfaction rate improvement.
- Boosted staff productivity through effective leadership and motivation strategies.
- Maintained high standards of cleanliness throughout the facility, ensuring a pleasant environment for patrons.
- Ensured adherence to health and safety guidelines, reducing incidence of accidents within the premises.
- Supervised daily operations, ensuring smooth running of services at all times.
- Executed health and safety checks on equipment and facilities for compliance reasons.
- Arranged leisure activity timetables to fulfil different customers' needs.
- Delivered fitness training and coaching to clients, maintaining customer contact and relationships.
- Maintained strong working relationships with colleagues and senior management.
- Answered queries and handled complaints to provide outstanding customer service.
Sports coordinator
Saudi Aramco
Dammam, Eastern Provience
2000.10 - 2002.10
- Achieved smoother running of operations with meticulous planning and scheduling.
- Managed equipment procurement for enhanced performance in competitions.
- Improved staff efficiency by conducting regular performance reviews and giving constructive feedback.
- Negotiated contracts with suppliers, securing more cost-effective deals for the organisation.
- Designed a variety of sports programmes, boosting participant engagement.
- Organised sports events for increased community participation.
- Increased public interest in local sports through engaging promotional campaigns.
- Coordinated training sessions to improve athlete performance.
- Answered queries and handled complaints to provide outstanding customer service.
- Maintained strong working relationships with colleagues and senior management.
- Coordinated maintenance and cleaning work to keep facility in good condition.
- Kept up-to-date knowledge of and upheld compliance with health and safety regulations.
- Created safe working protocols and assessed employee capability levels to keep all staff safe.
Leisure assistant
Lewisham Council
Lewisham, Lewisham
1990.08 - 2000.10
- Coordinated bookings, resulting in seamless event execution.
- Monitored pool area closely to prevent any accidents or mishaps.
- Assisted in organising leisure events for community engagement.
- Facilitated sporting activities, leading to increased participation from members.
- Arranged holiday kids' camps to provide fun and educational activities.
- Delivered exceptional service to increase customer retention rates.
- Upheld company policies whilst handling various administrative tasks promptly.
- Conducted fitness classes to boost client health and wellness.
- Maintained clean facilities for enhanced user experience.
- Fostered a welcoming environment with excellent interpersonal skills.
- Handled cash register duties accurately during peak hours.
- Managed inventory of gym supplies, ensuring availability when needed.
- Developed promotional materials for increased visibility of events and services offered at the centre.
- Managed daily operations of the leisure centre effectively.
- Demonstrated correct use of gym equipment to ensure client safety.
- Worked with team members to meet all diverse customer needs and provide safe and welcoming environment.
- Carried out cleaning duties to meet hygiene and cleanliness standards throughout venue.
- Performed pool lifeguard duties, supervising members during peak hours to maintain safety and order.
- Responded swiftly to emergencies and safety issues, reporting incidents and following protocols to maintain or restore safety.
- Provided professional and customer focused reception to all users.
- Monitored and addressed facility needs with regular maintenance of swimming pools, fitness facilities and changing areas.
- Prevented injuries, providing equipment demonstrations for safe use.
- Maintained incident log for review and assessment by operations officer.
- Prepared equipment ahead of classes to enable prompt start times.
- Upkept general health, safety and hygiene standards for safe, clean facilities.
- Reported equipment faults to maintenance teams, enabling prompt resolution.
- Maintained professional qualifications and certifications for best-possible customer care.
- Responded to emergencies quickly and calmly, prioritising customer safeguarding.
- Assessed pool chemical levels and reported concerns to management so required standards were met.
- Administered first aid, reporting incidents and near misses when required.
Catering supervisor assistant
Beefeater
Eynsford, Kent
1988.05 - 1990.08
- Ensured high food quality by implementing strict hygiene and safety protocols.
- Assisted in menu planning with focus on dietary restrictions and preferences.
- Maintained clean service areas, resulting in excellent health inspections report.
- Collaborated closely with kitchen staff for smooth order fulfilment process.
- Maintained open lines of communication, resulting in improved team efficiency.
- Worked under pressure to meet strict deadlines for food preparation and presentation.
- Coordinated catering orders for efficient delivery and customer satisfaction.
- Trained new staff members, improving overall team performance.
- Served food and beverages to dining guests with outstanding customer service.
- Cleaned preparation areas thoroughly to avoid cross-contamination.
- Operated cash register to quickly process sales, maintaining excellent customer service levels.
- Prepared service area and kitchen equipment as directed.
- Maintained high standards of food hygiene through regular checks of fridge and freezer temperatures.
- Managed food delivery processes, maintaining efficient storage solutions and meticulous stock rotation to reduce waste.
- Maintained skills across various kitchen roles, providing support in alternative positions during staff absences.
- Cleaned refrigerators, freezers and dry storage spaces to minimise contamination.
- Assisted chefs with preparing and presenting food, employing meticulous attention to detail and quality standards.
- Received and unpacked incoming deliveries, rotated existing stock and put away new items.
- Restocked chef workstations with fresh supplies throughout shifts.
- Monitored and recorded fridge and freezer temperatures to safely preserve stock.
Education
Certificate in management studies - management
Lewisham College
City of london 1998.09 - 1999.06
GCSEs - maths
Hextable Comprehensive School
Swanley, Kent 1987.09 - 1988.06
Swimming Teachers
Ametuer Swimming Assocation
Kent 1991.05 - 1999.02
Skills
- Persistence in monitoring
- Suspicion detection
- Crime prevention understanding
- Intelligence gathering techniques
- Understanding legal frameworks
- Discretion handling
- Radio communication mastery
- Knowledge of privacy laws
- Evidence handling procedures
- Effective communication
- Surveillance systems operation
- Patience under pressure
- CCTV monitoring efficiency
- Camera positioning tactics
- Adaptive learning
- Critical assessment skills
- Radio communications expertise
- CCTV operation proficiency
- Surveillance operations management
- Decision making under pressure
- Operational supervision
Timeline
Counter Terrorism Surveillance Officer
Metropolitan Police Service
2014.08 - Current
Public Access Officer
Metropolitan Police Service
2006.05 - 2014.08
Police community support officer
Metropolitan Police Service
2004.05 - 2006.05
Duty Leisure Manager
Sevenoaks Council
2003.01 - 2004.05
Sports coordinator
Saudi Aramco
2000.10 - 2002.10
Certificate in management studies - management
Lewisham College
1998.09 - 1999.06
Swimming Teachers
Ametuer Swimming Assocation
1991.05 - 1999.02
Leisure assistant
Lewisham Council
1990.08 - 2000.10
Catering supervisor assistant
Beefeater
1988.05 - 1990.08
GCSEs - maths
Hextable Comprehensive School
1987.09 - 1988.06