John Roddy

Detail-oriented manager with 25+ years of experience in Software Testing and Quality Assurance. Equipped with a proven record of
success in leading and managing global teams. Demonstrated success in recruiting and mentoring high performing QA teams from the
ground up. Proficient in developing test strategies and plans for projects ranging from $30k - $10 million. Ability to work effectively
across diverse cultures and communicate with people from various backgrounds effectively and respectfully.

• Saved estimated 500-man days of effort by creating an automated spreadsheet to assist with Migration iterations
• Delivered the new GI Digital System, a multi-component, cross-organisation system which now provides digital capability to the general insurance business for L&G.
• Developed a roadmap to establish a testing Centre of Excellence in L&G
• Awarded a Certificate from IBM for major contribution to the success of the L&G data centre migration.
• Successfully steered Anaeko through the ISO 9001 Re-accreditation in March 2020
• I have played a key part in the successful delivery of business critical projects in a variety of roles

• ISEB Practitioner Cert in Software Testing
• ISEB Foundation Cert in Software Testing
• Succeeding as First Time Manager
• Data Centre Migration Certificate
• Professional Scrum Master Level 1
• PRINCE 2 Foundation
• Oracle SQL / PLSQL
• AWS Fundamentals Training
• Generative AI Fundamentals
• RiseUp with ServiceNow

• Financial Services
• Healthcare
• Insurance & General Insurance
• Local UK Government
• Utilities / Power

• Test Manager, Rathbones, 07/2020, 03/2021, Led a team of business professionals to deliver the business critical Desktop Transformation migration project which involved moving 1500 users from Office 2013 to Office 365., Created dashboards in JIRA to manage progress and report weekly to key stakeholders, Communication was critical skill required as each business team had resources with different levels of technical knowledge, Utilize the Adaptavist Test Management (ATM) add-in to enhance JIRA instance to manage full testing lifecycle, Identify and track issues in JIRA and conduct root cause analysis with development teams, Plan, Schedule & Execute System and Integration Testing, Coordinate UAT with the business subject matter experts, Ensure governance policies and procedures are followed
• Quality Manager & Delivery Manager, Anaeko, Belfast, 07/2019, 07/2020, Led the E2E Delivery of client software solutions across public and private sectors using Agile SCRUM, Built and managed two cross-functional scrums teams to deliver a software solution for a US client, UI/UX teams consisting of 4 people to design customer journeys and implement a front-end solution, DevOps team to deliver a CI/CD using Jenkins and Ansible playbooks to spin up environments in AWS, Manage interdependencies between delivery teams and remove impediments by providing regular feedback, Redefined organizational roadmap focusing on minimizing operational cost, speed to market, & team initiatives., Created and tracked operational metrics and KPIs for the application development/quality assurance functions to help measure gains and expose areas of improvement, Define Test Strategy and Approach for each project and manages Project Control Log and Risk Register, Review requirements and covert then into user stories and BDD acceptance criteria alongside the Product Owner, Took on the responsibility of Quality Manager for maintaining ISO 9001 and 27001 accreditations. Successfully steered the company through ISO:9001 Re-accreditation in March 2020, Manage and maintain the ISO 9001 Quality Management System (QMS) across the organisation to identify areas of improvement, Utilize Atlassian products – JIRA & Confluence to manage sprints and documentation, UI Testing using Robot Framework with PyCharm IDE, Provide pre-sales supports to bid proposals, Utilize Fixed Price and Time & Materials pricing models and manage budgets on large scale projects
• Senior QA Engineer, Camlin Group, Lisburn, 06/2018, 06/2019, Work as part of the High Voltage (HV) cross functional scrum team to define testable user stories and BDD acceptance criteria for a Transformer Monitoring System using a CI/CD model utilising Git and GitHub, Involved in aspects of the Scrum process – Daily Stand-ups, Sprint Planning, Sprint Review and Retrospective, Perform manual system integration tests against embedded systems (hardware, firmware and software)., Planned and executed exploratory testing, White box Testing – Branch/Decision Testing and Path Testing following flow charts, Black Box testing – State Transition Testing (Start State, Event, Action, End State), Use the Zephyr plug-in within JIRA to Plan Test Cycles, Execution Tests and manage Test Traceability, Test Communication protocols MODBUS and DNP3 using tools like modpoll and D400
• QA Lead, ieDigital, Belfast, 11/2017, 05/2018, Led a team of QA resources to deliver business features and services for our Interact digital Platform, Organized and ran all aspects of the Agile Scrum process and filled the role of Scrum Master on some projects, Shift left approach to testing, so we start testing as early as possible in the lifecycle., Browser and Mobile device testing using BrowerStack and CrossBrowserTesting tools, Coach, Mentor and Line management of 6 QA resources., Implemented and followed automation-first approach using the inhouse key-word driven automation framework, Organize and reporting on test coverage metrics (manual vs automation)., Test platform services and features interoperate through a set of APIs, Managed the QA Sign Off and E2E Release Management process.
• Senior Test Manager, Version 1, Belfast, 07/2017, 10/2017, Work for Northern Ireland Electricity client to deliver the ‘New Connections Business Transformation Programme’., Designed and implemented the overall Test Strategy for the Transformation Programme., Co-ordinate testing across all programme work-streams., Test integration feeds from SAP Financials into down-streams systems, Negotiate and plan with the managed service provider to ensure all testing activities are completed on time
• Head of Software Testing, IBM GTS UK, London, 04/2012, 05/2017, As Programme Test Manager on the Legal & General account I led the Non-Functional testing with primary focus on Operational Acceptance Testing for Infrastructure /E-commerce platforms supported by IBM., Developed a roadmap to establish a testing Centre of Excellence in L&G, Sets the strategic direction for the operational acceptance testing for large Ecommerce enterprise applications, Responsibility and ownership for the end-to-end delivery of the software quality process, Delivered high quality software solutions with an annual budget of around £3-4 million, Lead a global testing team (onshore, near shore & offshore), Provides strong leadership to uphold quality and timeliness of dependencies, Work with Managed Service Provider TCS to manage Load & Performance testing, Escalates significant problems quickly and clearly, and thoughtfully makes decisions regarding risks and solutions, Manages risks proactively and develops appropriate mitigation plans, Drives and implement new process improvements by leveraging quality improvement methodologies, Works closely with Project and Production Application Managers to ensure that all testing activities occur in a timely fashion and to the level of quality demanded by the governing standards, Participate in discovery phase of migration projects and created mapping documents, Led and organised daily defect management calls to drive critical defects to resolution and root cause analysis, Negotiate with the individual customer business divisions to schedule Business & Production Acceptance Testing.
• Senior Consultant, Deloitte LLP, London, 11/2011, 03/2012, Planned and led the overall project management challenge to deliver a new Siebel Healthcare & CRM system for GSK client to 19 countries across Europe., Organised a requirements traceability matrix to track the requirements and map them to tests to ensure 95% test coverage metric is achieved, Implemented several quality checkpoints at key milestone stages of the project to enhance quality standards., Interface with the business users across Europe to develop a suite of test cases for User Acceptance Testing.
• Test Manager, IBM GTS UK, London, 08/2011, 10/2011, Data Centre Migration (DCM) project for Legal & General., Led the testing of critical IBM iSeries applications AWD workflow and Insure 90 (I90), Organised a team of business testers to ensure the assigned applications functioned correctly after they were migrated to new IBM data centre., Interacted with the Project Manager to prepare and present weekly status updates to key stakeholders.
• Test Lead, NIE, Belfast, 03/2011, 07/2011, Worked on the Enduring Solution Utilities project to provide Northern Ireland Electricity (NIE) and Power NI with modern IT solutions and infrastructure supporting a flexible and scalable platform for the open electricity market.
• Test Lead, Scottish Widows, Edinburgh, 09/2010, 03/2011, Worked on Corporate Wealth Management Service (CWMS) to deliver a web-based portal (mymoneyworks - MMW) which integrates employer’s HR and payroll systems with the ability to buy and administer products offered by SW.
• Team Manager, Allstate NI, Belfast, 03/2009, 09/2010, Led a team of 20 people across Belfast & Chicago to plan and schedule the Data Migration iterations which involved moving 400 business critical applications from a data centre in Hudson to a new data centre in Dallas.
• Project Test Co-Ordinator, Met Office (MOD), Exeter, 06/2008, 02/2009, Worked on the Meteorological Monitoring System project to deliver a complex new observation collection system, Led the analysis of data from distributed sites around the UK which is collected by Central Storage Centre in Exeter, Coordinate the Factory Acceptance Testing (FAT) for the Meteorological Monitoring System (MMS) project, Coordinate the Authority Acceptance Testing (AAT) for the Meteorological Monitoring System (MMS) project, Testing on Front-End GUI developed with Java Applets and SVG graphics powered by Java-script, Real-Time Monitoring Database and Oracle Archive Database backend run on Linux Servers
• Test Manager, Sopra Group, Belfast, 07/2007, 05/2008, Coordinate and deliver new HR Connect service for Northern Ireland Civil Service using Oracle HRMS & CRM., Participated in a Risk Management assessment project for Northern Ireland Prison Service (NIPS)
• Test Lead / Delivery Manager, Singularity Limited, Belfast, 01/2006, 07/2007, Insolvency Service NI – Web based User Interface driven by Singularity Process Platform - SPP, 3-month secondment to BT to work on an ‘Agile’ Project as Delivery Manager verifying customer billing details
• Team Manager, Allstate NI, Belfast, 11/2004, 01/2006, Managed a team of 8 resources responsible for doing automated regression testing on ALSTAR system used for automated processing of new business and policy endorsements for Auto and Property insurance running on AS400
• Test Lead, Royal Bank of Scotland, Edinburgh, 02/2004, 10/2004, The Mortgage Conduct of Business rules (MCOB) govern the relationship between mortgage lenders and borrowers in the United Kingdom. They were issued by The Financial Services Authority (FSA) in October 2003. They apply to Regulated Mortgage Contracts which are entered after 31 October 2004.
• Test Lead, Intelligent Finance, Edinburgh, 10/2001, 02/2004, Corporate Wealth Management Service (CWMS) to deliver a web-based portal (mymoneyworks - MMW) which integrates employer’s HR and payroll systems with the ability to buy and administer products offered by SW.
• Senior Test Analyst, CardBASE Technologies, Dublin, 10/2000, 09/2001
• Support Specialist, Segue Software, Belfast, 03/2000, 09/2000
• Quality Assurance Engineer, Visio (acquired by Microsoft), Dublin, 10/1998, 03/2000

ISEB Practitioner Certification in Software Testing