John Packer
Wake,West Yorkshsire
Summary
Dedicated health and safety professional with extensive expertise in hazard control, risk assessment development, and health & safety management. Proficient in coordinating safety training, conducting thorough investigations, and implementing effective hazard identification strategies. Skilled in firefighting techniques, fire safety knowledge, and first aid including CPR and basic life support. Committed to enhancing workplace safety through meticulous incident reporting and crowd control measures. Career goal includes advancing to a senior role where innovative safety solutions can be developed to further improve organisational health & safety standards.
Hardworking team member adept at completing warehouse tasks safely and responsibly. Motivated and enthusiastic to load and transport goods within set timeframes. Takes instruction well and collaborates smoothly with wider teams.
Dedicated health and safety professional with extensive expertise in hazard control, risk assessment development, and health & safety management.
Overview
44
44
years of professional experience
4
4
years of post-secondary education
Work History
Forklift operator
TJX Europe
Ferrybridge, West Yorkshire
09.2017 - Current
- Operated forklifts, resulting in smooth warehouse operation.
- Unloaded materials and goods at designated locations for best project availability.
- Maintained clear and hazard-free work sites.
- Followed health and safety regulations whilst operating heavy machinery for staff well-being.
- Improved productivity for warehouse operations by efficiently loading and unloading goods.
- Stacked pallets safely within agreed height and weight parameters.
- Used safe manual lifting techniques whilst transporting heavy goods.
- Monitored forklift operation to maintain safe working order, promptly reporting issues to managers.
Delivery driver
Lyreco
Leeds, West Yorkshire
05.2003 - 08.2017
- Completed deliveries with smile and patient, personalised service.
- Provided excellent customer service, enhancing company reputation.
- Loaded and unloaded vehicles safely, preventing injuries or accidents.
- Safely loaded and unloaded packages with zero material damage.
- Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
- Completed end-to-end deliveries by reaching assigned customers on time and obtaining signatures.
- Handled fragile items carefully, resulting in zero damage complaints.
- Kept vehicles safe and roadworthy maintaining and checking gas, oil and water levels.
- Navigated various routes efficiently, leading to increased route coverage.
- Cleaned vehicle's interior and exterior to meet high presentation standards.
- Ensured safety by regular vehicle inspections and maintenance.
- Selected most appropriate route, accounting for weather and road closures.
- Drove company vehicles safely and legally across national pick-ups and deliveries, maintaining brand reputation.
- Coordinated delivery schedules for optimum time management.
- Maintained clean, well-functioning vehicle through regular attention and care.
- Maintained vehicle cleanliness for a professional appearance.
- Carried heavy items to customers' desired location using best moving and handling practices.
- Communicated effectively with dispatch team to ensure timely deliveries.
- Managed delivery documentation meticulously ensuring all paperwork was up-to-date and accurate.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Followed safe driving practices for safety of fellow travellers and passengers.
- Adhered strictly to traffic laws whilst on duty reducing penalties incurred due to traffic violations.
- Loaded and unloaded merchandise at stores and vendor locations, working safely and efficiently to limit disruption to other road users.
- Drove van for timely delivery of parcels and mail following government standards.
Collection agent
Greenwood Finance
Leeds, West Yorkshire
02.2001 - 07.2003
- Maintained professional tone when corresponding by phone or email.
- Contacted customers to arrange or collect payments.
- Remained calm and poised when communicating with difficult clients or in stressful situations.
- Performed collection of overdue debts, reconciling high-volume account queries.
- Communicated with customers diplomatically and respectfully.
- Negotiated customer repayment plans, consistently maximising early payments to reduce debt recovery time.
- Stored customers' information securely to maintain confidentiality.
- Handled financial transactions, creating and filing accurate records.
- Calculated debt amounts using financial records.
- Addressed and resolved customer disputes to support favourable collection rates.
- Followed company protocols to keep sensitive and financial information secure.
Postman
Royal Mail Group
Leeds, West Yorkshire
03.2000 - 02.2001
- Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
- Carried out thorough vehicle checks, aiding preventative maintenance for minimal service disruption.
- Sorted mail between routes to maximise efficiency.
- Secured customer signatures for deliveries using delivery management software.
- Exhibited strong physical stamina carrying heavy bags full of mail and packages regularly.
- Maintained professional relationships with customers, fostering positive community interaction.
- Assisted in sorting of incoming mail from central sorting offices for timely distribution.
- Delivered parcels and letters to urban and rural locations, ensuring accuracy.
- Walked between mail locations carrying bags or pushing carts of mail.
- Executed responsibilities in accordance with Royal Mail policies upholding standards and protocols.
- Collected signatures upon delivery of registered or special delivery mail ensuring safe receipt.
- Followed prescribed routes daily to ensure reliable service maintaining schedule consistency.
- Fostered positive working relationships with customers, knowledgeably responding to delivery questions and concerns.
- Maintained exceptional service times during peak delivery seasons for consistent levels of customer satisfaction.
- Sorted and differentiated types of packages.
- Handled packages with care to maintain product integrity, reporting issues of damage through [Task].
Mechanical Engineering Machinist
Kirkstall Forge
Leeds, West Yorshire
09.1980 - 05.2000
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently arrived at work on time and ready to start immediately.
- Supported team by demonstrating respect and willingness to help.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Completed duties to deliver on targets with accuracy and efficiency.
- Improved efficiency and productivity by acquiring new skills.
- Displayed energy and enthusiasm in fast-paced environment.
- Oversaw daily operations to achieve high productivity levels.
Education
City & Guilds - Engineering
Kitson College
Leeds, West Yorkshire 09.1980 - 09.1984
Skills
- Hazard control
- Health & Safety management
- Risk assessment development
- Health & Safety investigations
- Self-motivation
- Safety training coordination
- Hazard identification
- Firefighting techniques
- Fire safety knowledge
- First aid and CPR
- Basic life support
- Incident reporting
- Crowd control
- Hazard assessment
- Fire extinguisher operation
Affiliations
- Crown Green Bowls
- Short Mat Bowls
- Swimming
Accomplishments
County champion for short mat bowls
Timeline
Forklift operator
TJX Europe
09.2017 - Current
Delivery driver
Lyreco
05.2003 - 08.2017
Collection agent
Greenwood Finance
02.2001 - 07.2003
Postman
Royal Mail Group
03.2000 - 02.2001
Mechanical Engineering Machinist
Kirkstall Forge
09.1980 - 05.2000
City & Guilds - Engineering
Kitson College
09.1980 - 09.1984
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