Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

John O'Connor

Harrogate,NYK

Summary

Analytical and resourceful leader with extensive experience spearheading full lifecycle of IT projects and products from inception to completion within set time, quality, and budget constraints across a global setting.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Project Manager

Kuehne+Nagel
08.2021 - 08.2024
  • Spearheaded multifaceted organisational projects from inception to successful conclusion within defined time, budget, and quality parameters in close collaboration with cross-functional teams. Identified and addressed key conflicts by resolving and escalating issues promptly to maintain project momentum. Co-ordinated staged deliveries for smooth implementation across branches. Managed business team and technical-level evaluations for project effectiveness. Delivered clear project insights through high-level documentation by providing visibility into timelines, progress, and issues. Facilitated project success via regular meetings with international teams and stakeholders. Structured project development by creating and organising epics and user stories. Directed internal staff and contractors to ensure projects meet deadlines and customer requirements.
  • Achieved seamless project execution by managing multiple concurrent projects across international teams and integrating with external and internal applications.
  • Ensured smooth rollouts with application demonstrations and training, accommodating phased deliveries as needed.
  • Execute successful project rollouts by overseeing go-live activities, including demonstrations and training.
  • Enabled project oversight by tracking timelines, progress through Project Management system, Jira and Wiki pages.
  • Improved software development by implementing, reviewing, and managing waterfall and agile methodologies.

Senior Analyst Programmer

Kuehne+Nagel
08.2008 - 08.2021
  • Pinpointed and removed user issues by delivering strategic support and guidance to troubleshoot and investigate problems with UAT (testing) team. Developed and applied tailored solutions by interacting with clients to address specific system requirements. Managed data extraction processes, including invoicing, and coordinated with external auditors for accuracy and compliance.
  • Achieved successful global software deployments by leading teams through data migration, training, analysis, documentation, testing, programming, and helpdesk support.
  • Amplified efficiency by managing and optimising warehousing and road distribution systems.
  • Surpassed customer expectations by conducting interim project reviews to ensure alignment with requirements.

Analyst Programmer

E & L Insurance
03.2000 - 11.2008
  • Managed the redesign and rewrite of claims, claim assessments, and adjudication processes adjustments systems. Advanced claims payments by leveraging monitoring and analysis to ensure compliance with FSA/FCA guidelines. Provided detailed oversight of claims and payments for General Manager and Group Accountant. Provided required reports upon request by the FAS/FCA.
  • Introduced an effective test system to the claims department, delivering a detailed presentation to the General Manager and other key managers.
  • Innovated claims document management by designing and integrating solutions for scanning documents, analysis, tender management, and supplier selection.
  • Rationalised financial operations by enhancing validation, security, and auditing practices for senior management.
  • Secured regulatory adherence by collaborating with senior management to enforce new FSA regulations.

Education

8 'O' Levels & 4 'A' Levels - 'A' Levels Include Maths & Economics

Ashton-under-Lyne 6th Form College

Skills

  • IT Project Lifecycle Management Budget Planning & Management System Design & Optimisation Regulatory Compliance Agile & Waterfall Methodologies Jira Development Management Stakeholder Engagement Training & Documentation International Project Co-ordination Application Rollout Issue Resolution Epic & User Story Management System Functionality Improvement Claims Management Training Development Team Performance Management SaaS Digital Projects

Certification

  • ITIL v4 Project Management Foundation Course – ongoing self-study
  • Member: Association for Project Management (APM), Project Management Institute (PMI)

Timeline

Project Manager

Kuehne+Nagel
08.2021 - 08.2024

Senior Analyst Programmer

Kuehne+Nagel
08.2008 - 08.2021

Analyst Programmer

E & L Insurance
03.2000 - 11.2008

8 'O' Levels & 4 'A' Levels - 'A' Levels Include Maths & Economics

Ashton-under-Lyne 6th Form College

Similar Profiles

CREATE PROFILE
John O'Connor