John Newell
Dartford,Kent
Summary
Accomplished Shift Leader with expertise in technical content quality control, specialising in HD, 4K UHD, and HDR file formats including HDR10. Demonstrates strong client consultation skills and a proven track record in team training and effective communication. Known for an emphasis on accuracy and precision, aiming to leverage these skills to enhance team performance and client satisfaction.
Overview
36
36
years of professional experience
4
4
years of post-secondary education
Work history
QC Specialist
Pixelogic Media UK
London
12.2023 - 01.2026
- In my current position with Pixelogic I am responsible for the QC of video and audio assets for a number of clients ensuring they conform to various platform and end vendor specifications and technical requirements. This require meticulous attention to detail to ensure that all video and audio issues are flogged and logged for the client to review and either repair or review. This role also requires the use of various software tools to analyse the video, audio and metadata to ensure that it is technically correct.
Quality Control Technician
Zoo Digital
London
08.2021 - 10.2023
- Established a London-based QC department, preparing equipment and resources for initial projects.
- Collaborated with IT and US teams to verify SAN storage functionality and implement software updates.
- Adapted QC processes to meet diverse client requirements, ensuring tailored audio solutions.
- Conducted thorough checks on audio parameters, including sample rate, bit depth, frequency, and compliance with R128 regulations.
- Performed comprehensive reviews of video and audio streams for new releases on streaming platforms.
- Executed multiple passes to ensure assets adhered to technical specifications.
Shift Leader
Deluxe
03.1994 - 10.2020
- Oversaw daily operations of Broadcast Media Department, ensuring timely completion of all tasks to client specifications.
Provided comprehensive technical support for broadcast dubbing and media quality control evaluations.
Advised staff and clients on standards conversions and HD format transfers. - Conducted annual personal development reviews to enhance staff motivation and performance.
Delivered comprehensive training across all required areas to support staff development.
Collaborated with bookings staff to provide technical support and advice.
Ensured client requirements were met accurately and delivered on schedule. - Designed bespoke training course for four departments, benefiting 60 staff over four months.
Served as out-of-hours contact, addressing client enquiries, bookings, and facility issues.
Demonstrated flexibility in resolving unexpected challenges, ensuring high-quality job completion.
Maintained effective communication with clients throughout resolution processes. - Oversaw department equipment transfer and installation amid relocation to Perivale.
Identified faults and communicated findings to Engineering for prompt solutions.
Coordinated efforts to achieve efficient setup in new technical spaces. - Developed a training programme for colleagues in Bangalore, including creation of technical guides for various clients.
Assessed technical understanding of visiting colleagues to tailor training sessions effectively.
Designed customised training materials to address specific technical quality control needs.
Short Course Technician
Ravensbourne School of Television
Chiselhurst
05.1990 - 03.1994
- Prepared equipment for short course delegates, promoting effective learning environments.
Oversaw maintenance of all machines and studio apparatus to uphold quality service.
Assisted in wiring and commissioning of facilities at Chiselhurst campus post-relocation.
Interpreted wiring diagrams and schematics for successful installations.
Executed fault finding and correction procedures, minimising downtime.
Benefited from extensive short course training that informed career development.
Education
Short Course Technician -
Ravensbourne School of Television
Bromley and Chiselhurst 01.1990 - 03.1994
Skills
- Shift Leader
- Technical Content QC
- HD
- 4K UHD
- HDR file formats
- HDR10
- Client consultation
- Team training
- Effective communication
- Accuracy emphasis
Websites
Links
LinkedIn
References
References available upon request.
Timeline
QC Specialist
Pixelogic Media UK
12.2023 - 01.2026
Quality Control Technician
Zoo Digital
08.2021 - 10.2023
Shift Leader
Deluxe
03.1994 - 10.2020
Short Course Technician
Ravensbourne School of Television
05.1990 - 03.1994
Short Course Technician -
Ravensbourne School of Television
01.1990 - 03.1994