John Ndika
Dereham,Norfolk
Summary
Reliable and proactive professional with extensive experience in Direct Sales. Demonstrated excellence in communication and lead management, consistently achieving sales targets. Strong team player with a collaborative approach, while also capable of taking initiative when necessary.
Overview
22
22
years of professional experience
23
23
years of post-secondary education
Work history
Mobile Team Member
Cobb Europe
Dereham, Norfolk
08.2023 - Current
- Uphold company policies strictly, fostering compliant work environment.
- Remain flexible to cover shifts and work overtime as required.
- Collaborate effectively with team members to meet project deadlines.
- Manage time efficiently for improved job performance.
- Operate heavy machinery to load and unload freight; increased productivity levels.
- Help with building and deconstructing shed pens.
- Bird immunization and depletion.
- Pressure washing and sanitizing farm sheds.
- Biosecurity protocol.
Field sales representative
Anglian Home Improvements
Cambridge, Cambridgeshire
02.2014 - 08.2023
- Successfully closed deals with clients through skilled negotiation tactics,.
- Coordinated with marketing team to create effective promotional materials that attracted new customers.
- Presented product benefits to prospective customers, resulting in boosted sales figures.
- Fostered strong relationships with clients by providing excellent customer service.
- Kept abreast of latest industry trends, ensuring products offered met customer demands and expectations.
- Tracked competitor activity closely to stay ahead in competitive sales environment,.
- Adapted sales style in response to client and customer requirements.
- Converted warm leads into sales within target timeframes.
- Used consultative sales approach to understand and meet customer needs.
- Proactively contacted prospective customers to increase sales.
- Provided clear, accurate quotes and estimates to prospective clients.
- Increased new business through strategic networking and cold calling.
- Maintained expert product knowledge for persuasive, reliable customer guidance.
- Kept clear, detailed customer records to maximize future sales opportunities.
- Contacted satisfied customers to offer additional services.
- Trained junior team members to improve overall performance of sales team.
- Liaised effectively between customers and internal teams for smooth order processing and delivery schedules.
Sales manager
Anglian Home Improvements
Peterborough, Cambridgeshire
01.2012 - 01.2014
- Led high-performance sales team, ensuring achievement of targets.
- Developed marketing plans to support department strategies.
- Guided team members on best practices in upselling techniques, leading to enhanced customer value proposition.
- Implemented training programs, improving team performance levels.
- Supported front-line sales teams with well-coordinated administrative operations.
- Oversaw planning and execution of targeted sales and marketing strategies.
- Managed team of 10+ sales representatives, driving performance with motivational strategies to exceed sales targets.
- Oversaw special sales at specific times to drive customer engagement and move high volumes of products.
- Analyzed sales reports to identify trends and update strategies.
Assistant manager
Anglian Home Improvements
Cambridge, Cambridgeshire
05.2006 - 01.2012
- Assisted in recruitment process to build effective workforce.
- Increased new Reps productivity by providing additional training as per company's sales process.
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
- Provided ongoing support to manager on daily basis, ensuring effective lead management. Running showroom when he was in meetings or on holiday.
- Also went on sales appointments to present company products and close sales.
Contracts Manager
J&B Labour Resourcing Ltd
Oxford, Oxfordshire
05.2005 - 04.2006
- Prospected for new clients through various methods. Including, cold calling in person, email and telephone.
- Negotiated new and existing contracts per agreed processes, meeting both company's and client priorities.
- Conducted site surveys, visits and inspections before providing quotations.
- Conducted site visits and inspections, to ensure our staff followed protocol/compliance. Providing support where necessary.
- Built and sustained strong professional relationships with our clients.
- Understood and delivered contracts within agreed conditions and timeframes.
- Recommended approaches to maintain compliance with business standards and policies.
- Recruited, and motivated new hires, both skilled and semi-skilled labour.
Trainee Contracts Manager
T F L Recruitment
Cowley, Oxford, Oxfordshire
02.2004 - 05.2005
- Shadowed senior team members to develop practical knowledge and gain critical industry-specific skills.
- Participated in staff meetings to discuss latest developments.
- Primarily prospected for new clients by visiting various businesses, cold calling in person. As well as prospecting by email and telephone.
- Negotiated new and existing contracts per agreed processes, meeting both company's and client priorities.
Fitness Trainer (Part Time)
Comberton Village College
Comberton, Cambridgeshire
01.2004 - 10.2004
- Established rapport with all class members, fostering friendly and welcoming atmosphere.
- Demonstrated correct exercise techniques to minimize risk of injury.
- Improved overall fitness levels by implementing varied exercise strategies.
- Adapted workout routines to accommodate clients' physical conditions or limitations.
- Educated clients on importance of balanced diet alongside regular exercise, promoting overall wellness.
- Organized engaging group fitness classes to increase member participation.
- Boosted morale with fun, challenging group exercises and basket ball games.
Education
NVQ Level 2 - Competence in tractor Driving and Related Operations
City & Guilds of London Institute
London 11.2023 - 11.2023
NVQ Level 2 - Pesticide & Pest Control
City & Guilds of London Institute
London 10.2024 - 10.2024
S/NVQ - Personal Trainer/Exercise and Fitness/Nutrition
YMCA
London, England 02.2002 - 02.2023
Higher National Diploma - Estate Management
University of Science and Technology
Rivers State, Nigeria 04.1989 - 03.1991
Skills
- Microsoft Office Including Excel, Word
- Excellent Communication skills, both written and verbal
- Risk assessment procedures
- Adaptability and Flexibility
- Performance monitoring and evaluation
- Customer relationship management software
- Direct to consumer sales
- Prospecting
- Positive attitude
- Order processing
- Sales Process
Affiliations
Reading, Going to the gym, Current affairs, Movies.
Timeline
NVQ Level 2 - Pesticide & Pest Control
City & Guilds of London Institute
10.2024 - 10.2024
NVQ Level 2 - Competence in tractor Driving and Related Operations
City & Guilds of London Institute
11.2023 - 11.2023
Mobile Team Member
Cobb Europe
08.2023 - Current
Field sales representative
Anglian Home Improvements
02.2014 - 08.2023
Sales manager
Anglian Home Improvements
01.2012 - 01.2014
Assistant manager
Anglian Home Improvements
05.2006 - 01.2012
Contracts Manager
J&B Labour Resourcing Ltd
05.2005 - 04.2006
Trainee Contracts Manager
T F L Recruitment
02.2004 - 05.2005
Fitness Trainer (Part Time)
Comberton Village College
01.2004 - 10.2004
S/NVQ - Personal Trainer/Exercise and Fitness/Nutrition
YMCA
02.2002 - 02.2023
Higher National Diploma - Estate Management
University of Science and Technology
04.1989 - 03.1991
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