Summary
Overview
Work history
Education
Skills
Education
Hobbies and interests
Timeline
Generic

John Murphy

Stanley,England

Summary

Accomplished professional with extensive experience in fitness instruction, hospitality management, and retail operations. Demonstrated expertise in client relationship management, program development, and event coordination. Proven track record as a Fitness Instructor at Durham County Council, creating innovative fitness programs and guiding clients to achieve personal goals. Successfully managed restaurant and bar operations at Rives Holiday Park and Scottish and Newcastle, enhancing guest experiences through effective inventory management and staff training. As a Store Manager at Tesco PLC, excelled in customer service and operational efficiency. Previous roles include Financial Advisor at Lincoln Financial Services, European Test and Product Manager at Sega, and Games Development Manager at Zeppelin Games, showcasing skills in financial analysis, project management, and game design. Career goal: to leverage diverse skill set to drive business growth and enhance customer satisfaction across industries.

Overview

37
37
years of professional experience

Work history

Sabbatical

N/A
Stanley, Durham
2026.02 - Current

I took some time away from work to process losing both my parents last year.

During this time I travelled to the south of France to spend time with friends also time locally with family.

This has helped me a lot and I now find myself in a better place both physically and mentally and ready to get back to work.

Fitness Instructor Part Time

Durham County Council
Chester le street, Durham
2024.09 - 2026.02
  • Supported clients in developing personalised fitness programmes based on individual strengths and weaknesses.
  • Researching current fitness trends to improve programme effectiveness and relevance.
  • Guided clients in achieving personal goals with tailored exercise routines focused on body type and weight loss targets.
  • Collaborated with clients to set realistic fitness goals and create actionable strategies and timelines.
  • Instructed pre- and post-natal classes alongside aqua fitness sessions.

Restaurant & Bar Manager

Rives Holiday park
Rives, Lotegarone France
2021.12 - 2023.10
  • Coordinated weddings to ensure seamless events.
  • Managed live entertainment to enhance guest experiences.
  • Established positive relationships with guests and employees to create an energetic atmosphere.
  • Supervised daily bar and restaurant operations, including stock control, order placements, and inventory management.
  • Created and updated food and beverage menus considering customer preferences and seasonal ingredients.

STORE MANAGER

Tesco PLC
Ambleside, England
2004.02 - 2021.12
  • Delivered outstanding customer service while following protocols to enhance sales and reduce losses.
  • Processed paperwork and balanced register drawers to maintain operational efficiency.
  • Monitored inventory levels and conducted physical counts to mitigate shrinkage.
  • Reconciled cash and balanced sales to facilitate smooth opening and closing operations.

BAR AND RESTAURANT MANAGER

Scottish and Newcastle
Newcastle, England
2001.01 - 2004.02
  • Ensured cleanliness and organisation standards for food and beverage products.
  • Supported front-of-house staff in understanding service techniques and communication skills.
  • Assisted in enhancing guest interactions with extensive food and beverage knowledge.
  • Monitored equipment to reduce loss through comprehensive staff training.
  • Examined performance trends to aid in identifying root causes for issues.
  • Contributed to process improvements focused on safety, health, quality, and customer satisfaction.

FINANCIAL ADVISOR

Lincoln Financial services
Newcastle, England
1999.04 - 2001.02
  • Assisted clients in understanding financial plans and strategies clearly.
  • Consulted clients to evaluate income, expenses, financial objectives, and risk profiles.
  • Created personalised financial plans following detailed consultations with clients.
  • Guided clients on investment options and expenditure decisions.
  • Supported initiatives to grow customer base and increase revenue.

EUROPEAN TEST AND PRODUCT MANAGER

Sega
London, England
1993.06 - 1999.04
  • Facilitated negotiations of tender and contract terms to align client and company needs.
  • Assisted in planning product configurations to meet diverse customer requirements.
  • Coordinated product testing schedules prior to release in European PC and console markets.
  • Supported translation team in implementing languages in games for European local markets.
  • Reviewed product releases for European market prior to authorisation.

GAMES DEVELOPMENT MANAGER

Zeppelin Games
Durham, England
1989.09 - 1993.06
  • Assisted in product testing and collaborated with teams to develop business plans.
  • Supported drafting and negotiation of development contracts with focus on turnaround time.
  • Ensured compliance with pricing structures and legal requirements for products.
  • Aided development team in providing decision support for network engineers and clients.
  • Guided team members in enhancing skills and career advancement opportunities.
  • Established testing and evaluation procedures to assess performance in training sessions.

Education

GCSE Level education -

Biddick Sports College
Washington, England

Work based qualifications

Skills

  • Client relationship management
  • Program development
  • Event coordination
  • Inventory management
  • Financial analysis and planning
  • Store management
  • Investment analysis
  • Game design
  • Project management

Education

other

Hobbies and interests

  • Paddle boarding
  • Fitness training
  • Long walks and hikes
  • Travelling Abroad
  • Support Newcastle United (don't hold it against me)
  • Gaming on line

Timeline

Sabbatical

N/A
2026.02 - Current

Fitness Instructor Part Time

Durham County Council
2024.09 - 2026.02

Restaurant & Bar Manager

Rives Holiday park
2021.12 - 2023.10

STORE MANAGER

Tesco PLC
2004.02 - 2021.12

BAR AND RESTAURANT MANAGER

Scottish and Newcastle
2001.01 - 2004.02

FINANCIAL ADVISOR

Lincoln Financial services
1999.04 - 2001.02

EUROPEAN TEST AND PRODUCT MANAGER

Sega
1993.06 - 1999.04

GAMES DEVELOPMENT MANAGER

Zeppelin Games
1989.09 - 1993.06

GCSE Level education -

Biddick Sports College

Work based qualifications
John Murphy