JOHN MUHANUKA
NORTHAMPTON,Northamptonshire
Summary
Energetic petrol station salesperson with experience in petrol industry. Skilled in customer service, sales and inventory management. Proven to communicate with customers, vendors and team members successfully. Demonstrates talent for driving sales and improving customer satisfaction.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
Work History
Petrol attendant
ORYX OIL UGANDA LIMITED
KAMPALA, UGANDA
05.2009 - 06.2022
- Tracked fuel levels in fuel storage tanks.
- Created and maintained displays and signs with updated pricing and promotions.
- Managed inventory, recording incoming and outgoing goods using [Software].
- Expanded client base by offering exceptional customer service and communication.
- Refuelled and cleaned customer vehicles to customer specifications.
- Processed and organised incoming deliveries, taking inventory counts for store recordkeeping.
- Restocked shelves to keep products fully stocked for customers.
- Maintained and organised forecourt and shop areas to enhance store visual appearance.
- Resolved customer complaints with minimal supervision.
- Completed customer orders with speed and accuracy.
- Completed general cleaning duties, mopping floors and emptying trashcans.
- Handled payments using cash, cheque and credit card with zero error.
- Handled stock control and reported ordering needs to maintain product availability.
Assistant accountant
MAMBO COMMUNICATIONS
KAMPALA, UGANDA
09.2007 - 05.2009
- Maintained and improved company bookkeeping processes.
- Verified items billed against items received, following up with vendors to reconcile variances.
- Managed payroll by tracking employee hours and entitlements.
- Entered transactions into internal databases.
- Prepared bank deposits, checking and correcting any errors.
- Assisted in preparing monthly, quarterly and year-end tax returns.
- Answered member calls regarding accounts and made necessary adjustments and payments.
- Monitored accounts payable and receivable statuses, keeping financial records up-to-date.
- Maintained company purchase and sales ledgers.
- Reviewed customer invoices for accuracy and posted information to general ledger.
- Reconciled all company accounts, including credit cards and expenses.
- Participated in monthly, quarterly and annual audits.
- Compiled reports on sales, expenditure and marketing for senior management.
- Processed routine and wire transfers for assigned portfolios.
- Analysed financial information to identify discrepancies.
Education
Bachelor of Science - MANAGEMENT
UNIVERSITY OF MASSACHUESETTS
BOSTON USA 09.1995 - 06.1999
Skills
- Stock control
- Sales recording
- Customer service
- Accounting
- Payroll administration
- Knowledge of [Software]
- Communication skills
- Time management
- Leadership
- Customer-focused
References
References available upon request.
Timeline
Petrol attendant
ORYX OIL UGANDA LIMITED
05.2009 - 06.2022
Assistant accountant
MAMBO COMMUNICATIONS
09.2007 - 05.2009
Bachelor of Science - MANAGEMENT
UNIVERSITY OF MASSACHUESETTS
09.1995 - 06.1999
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