Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

John Lucida

Loughborough,LEC

Summary

I have over two years of experience as an Assistant Manager in a restaurant, where I excelled in team management, customer service, and operational efficiency. I was responsible for supervising daily operations, training staff, and ensuring a high level of customer satisfaction. My role involved coordinating schedules, handling customer complaints, and contributing to improved efficiency and cost control. Additionally, I have six months of experience as an Admin Assistant in Accounting, where I managed financial records, processed invoices, and assisted in preparing financial reports. My role included handling accounts payable and receivable, coordinating with vendors, and providing administrative support to the accounting department, helping maintain accurate financial documentation and ensuring timely payments. Lastly, I am a dependable with proactive attitude seeks to contribute to warehouse operations. Skilled in inventory management and teamwork, with focus on maintaining high standards of safety and efficiency. Committed to enhancing productivity and ensuring smooth logistical workflows.

Overview

6
6
years of professional experience

Work history

Warehouse operative

DHL Supply Chain
Kegworth, East Midlands
06.2025 - Current
  • Collaborated on stock checking routines, provided accurate inventory updates.
  • Packed orders for timely dispatch to customers and retail outlets.
  • Facilitated smooth workflow by promptly processing incoming stocks.
  • Assisted in logistics planning for seamless transportation of goods.
  • Loaded and unloaded delivery vehicles, ensured safe transport of goods.
  • Maintained safety regulations by enforcing strict adherence to company policies.
  • Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.

Restaurant Waiter

The Basin Restaurant
Loughborough, Leicestershire
11.2019 - 09.2024
  • Supported restaurant set-up, cleaning, and preparations readying appropriately for first customer arrivals.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Cleaned, sanitized, and organized food storage racks and bins, maintaining exceptional hygiene standards.
  • Trained staff on best practices to achieve optimal productivity.
  • Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
  • Motivated management and staff teams to consistently deliver high quality, customer-focused service.
  • Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
  • Evaluated staff performance, implementing training and development programmes to maintain exceptional service levels.

Administrative Assistant

Abacus Accountancy & Taxation Services Ltd
Nottingham
08.2022 - 02.2023
  • Maintained office files in both electronic and hard copies.
  • Displayed strong customer service skills with professional telephone manners to resolve customer inquiries.
  • Received and screened high-volume internal and external communications, including calls, emails, and mail.
  • Managed office inventories, restocked supplies, and placed purchase orders to maintain adequate stock levels.
  • Handled incoming calls for staff, answering questions, directing calls and documenting messages.
  • Kept and maintained accurate filing system for preservation of office information.
  • Supported staff with administrative needs for photocopying, faxing and filing.
  • Provided printing, photocopying scanning support to colleagues.
  • Created email notifications, invitations and agendas for meetings, events and appointments.

Education

Certificate of Higher Education - Health Studies

Loughborough College
Loughborough, LEC

Skills

  • Basic computer literacy
  • Spreadsheet creation
  • Time management mastery
  • Accounting basics
  • Records management
  • Leadership proficiency
  • Staff management
  • Staff scheduling
  • Initiative taking
  • Leadership skills

Affiliations

  • Gym
  • Gaming
  • Coding

Timeline

Warehouse operative

DHL Supply Chain
06.2025 - Current

Administrative Assistant

Abacus Accountancy & Taxation Services Ltd
08.2022 - 02.2023

Restaurant Waiter

The Basin Restaurant
11.2019 - 09.2024

Certificate of Higher Education - Health Studies

Loughborough College
John Lucida