John Lorenzo
Edinburgh,Midlothian
Summary
Detail-oriented professional with expertise in cash register balancing, Lightspeed retail knowledge, and opening and closing procedures. Proven ability to efficiently manage product ordering and process merchandise returns. Seeking to leverage skills in a dynamic retail environment to enhance operational efficiency and customer satisfaction.
Friendly and approachable, with exceptional communication and customer service skills, complemented by proven ability to handle transactions and manage stock. Known for creating positive shopping experiences and assisting customers with product information. Eager to contribute to success and growth in the Supervisor role.
Overview
13
13
years of professional experience
Work History
Sales assistant
Screwfix
Edinburgh, Midlothian
08.2023 - Current
- Improved customer service by efficiently handling queries and complaints.
- Offered shopping advice to enhance customer experiences.
- Demonstrated products effectively leading to increased sales conversions.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
Retail Keyholder
Holland & Barrett
Edinburgh, Midlothian
02.2020 - Current
- Holland and Barrett
- Store Colleague, Providing excellent customer service and achieving individual and team sales targets
- Helping customers choose products based on extensive product knowledge, whilst creating customer rapport with the brand
- Cash handling, stock rotation and open/close duties
- Over 3 years of work experience with current employer.
- Health Enthusiast
Store Colleague
The Vitamin Shoppe
Tulare, CA
08.2019 - 01.2020
- Providing excellent customer service and achieving individual and team sales targets
- Helping customers choose products based on my expansive product knowledge, whilst creating customer rapport with the brand
- Cash handling, stock rotation and open/close duties.
Personal Trainer
Lorenzo Fitness
09.2014 - 01.2020
- Coaching clients with various different health and fitness goals
- Nutrition, gym based exercise and personal development mentoring.
Sales Associate
Anthropologie
11.2011 - 01.2012
- Working to sales targets and providing excellent customer service.
Education
GED - Athletic Training
College of The Sequoias
VisaliaFresno City College
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San Joaquin Memorial High School
Skills
- Cash register balancing
- Lightspeed retail knowledge
- Opening and closing procedures
- Product ordering
- Process merchandise returns
Additional Information
- .
Timeline
Sales assistant
Screwfix
08.2023 - Current
Retail Keyholder
Holland & Barrett
02.2020 - Current
Store Colleague
The Vitamin Shoppe
08.2019 - 01.2020
Personal Trainer
Lorenzo Fitness
09.2014 - 01.2020
Sales Associate
Anthropologie
11.2011 - 01.2012
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San Joaquin Memorial High School
GED - Athletic Training
College of The Sequoias
Fresno City College
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