John Kerry

My Occupation as a barber was a self employed business venture, this entailed full control over renting the shop and solely running the business. Controlling all finances, such as the disperse of payroll wages, business banking overview, managing intake of monthly income, tracking receipts and controlling business finances for example rent. I would also manage the business' accounts and promotions to push sales and customer return. I would work daily with adults and children ensuring a happy, welcoming environment for them.

During my time as a store manager, I would take charge in managing our staff members, approving holiday for them, making a new rota for the staffs working hours and recruting new employees, and generally over seeing any problems that arose. I was in control of managing the intake of stock, contacting stock suppliers and arrange stock takes for the store. Furthermore, I would manage and act on any complaints, ensuring our customers always experienced a pleasant expereince. The finances at the end of each working day is also something I would oversee, ensuring intake of cash flow was matched and if not, understanding what issue had occurred. I assisted in dealing with theft within the store and managed how to keep this to a minimum. As a manager, I would participate in meetings, for example staff training and new set targets.

Within my time at this store, I played the role of a sales assistant. Creating a welcoming environment for all customers to browse the store and seek advice if necessary. I worked amongst highly technical products, sifi, sound systems etc which required me to learn in detail the mechanisms and production of these products, this allowed me to assist any customers when giving advice. I worked well as a team within this employment ensuring the best quality of service from the store, alongside working under pressure during peak times and assisting in the opening and closing of the store.

During my employment at this store, I did a range of different things. I had to create seasonal sales plans with varying stock and promotional strategies. I managed staff rosters, ensuring adequate coverage during peak times. I facilitated smooth checkouts by maintaining efficient till operations. I've also coached underperforming employees improving their job performance significantly. I did a lot of negotiating when buying conditions and sales contracts to secure lucrative deals. It was very important to ensure high levels of customer satisfaction with proactive interaction and prompt issue resolution. I was in charge of visual merchandising that enhanced overall store appearance and handling cash transactions accurately, minimising financial discrepancies at the till. I worked at the house of labels as a manager for 14 years so gained much experience within this industry.