

Highly skilled professional with expertise in commercial awareness, written communication, and ISO auditing. Proficient in Microsoft Office and experienced in analytical investigation, planning and organisation, and PMSC compliance. Adept at delivering thorough audits and investigations, ensuring compliance with industry standards.
Diligent and driven professional with strong analytical thinking and problem-solving skills, coupled with ability to communicate clearly and collaborate effectively. Experienced in developing and implementing policies and procedures, ensuring compliance with regulations, and fostering culture of accountability and continuous improvement.
Delivered exceptional customer service by proactively addressing concerns and answering inquiries.
Analysed all vessel bookings into Port of Liverpool, ensuring adherence to General Directions.