Summary
Overview
Work history
Education
Skills
References
Timeline
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John James

John James

Bournheath,Worcestershire

Summary

Former director of a high end Security Systems Installation, Service and Maintenance provider within the energy and utilities sector, at Critical National Infrastructure level, with previous experience as an Integrated Security Solutions Technician and proven success in designing and project engineering / managing a wide variety of compliant systems for end users. Key strengths in both the design and technical considerations. Ongoing Development of new products while participating in planning and implementation of compliant solutions in direct support of business objectives. Im a resourceful and adaptable Director / Manager with 10+ years of experience in financial oversight, scheduling, bidding, protocol development and process improvements. Team-oriented leader with expertise in employee engagement, customer relationship management, time management, conflict resolution and change management. Customer-focused in managing accounts and maintaining strong business relationships. I seek to leverage my background in operational leadership to fulfil a role within an exceptional organisation.

Overview

27
27
years of professional experience

Work history

Director

R H Irving Industrials Ltd
Matfen, Northumberland
07.2013 - 10.2023
  • Director and shareholder, with a regional office.
  • Security systems installation, integration, service, and maintenance.
  • Critical National Infrastructure, Energy & Utilities Client Portfolio.
  • Leadership and Responsibility for Service and Maintenance.
  • Ensuring compliance with British, European, and Industry standards.
  • Stakeholder Development and Management.
  • Business development within the utilities sector.
  • High Voltage Power, Substation, Gas Compressor, and AGI Projects.
  • Public and private sector experience.
  • CTC SC Clearance and OSA.
  • Average contract range £3M to £5M.
  • Culture carrier.

Self Employed

Self Employed
06.2008 - 07.2013
  • Project management and consultancy by indirect sub-contracted services for large parking revenue and access systems of £200K+ value.
  • Working with some of the largest parking facilities providers and manufacturers in Europe.
  • Technical surveying, site visits, and provision of consultancy expertise in assessing site and equipment suitability, followed by detailed reporting and recommendation.
  • Making a full assessment of cost and benefit.
  • Installation, service, and support of access control and perimeter security equipment.
  • Hands-on from the sale of a system, through the purchase of equipment and installation, followed by after-sales service and support.
  • Solely responsible for establishing the business with design and marketing strategies.
  • Business development and stakeholder management.
  • Responsible for all surveying and sales aspects, through to hands-on systems installation.
  • Employing and dealing with Sub-Contract labour and industry professionals for larger installation projects.
  • Responsible for financial budgeting, and general accounting.
  • Invoicing and account administration, including HMRC and VAT.

Technical Specifier - Automated Security Systems

Full Time Sub-Contract
07.2012 - 06.2013
  • Employed as a subject matter expert.
  • Technical site survey, provision of consultancy expertise in assessing site and equipment suitability, followed by detailed technical reporting and recommendations.
  • Customer-centric.
  • Change Management.
  • Ensuring compliance and legal responsibilities.
  • Business Development.
  • Project Management.
  • Service and maintenance specification.

Project & Operations Manager

Securec Ltd
Cannock, Staffordshire
02.2003 - 05.2008
  • Promoted establish a Project and Operations Management Department for a Security Systems Integration Company within a group of four companies, to provide clients with specialist security equipment and installation.
  • In addition to providing Operations and Project Management, the company provides Perimeter access control, vehicle and pedestrian automated security products, Installation, and Maintenance.
  • Developing new and existing customer relationships.
  • Spearheaded technical development of a unique vehicle physical security solution, which was an IFSEC 2005 finalist and runner-up in the 'Best New Physical Security Device' category.
  • Responsible for key tender input valued at over £500,000.
  • Project management of systems valued at £300,000+.
  • Created company policies and procedures governing corporate security, email and Internet usage, access control, and IT management.
  • Introduced and developed key accounts across a broad range of industries.
  • Provide comprehensive remote and on-site technical support to both clients and staff, including product training.
  • Responsible for Project Health and Safety organisation, including preparation of Risk Assessment and Method Statement.
  • Responsible for providing Project Survey and Systems Efficiency Testing reports.
  • Responsible for project pre-tender/contract meeting attendance, in addition to progress meeting attendance and reporting.
  • Project handover meetings and 'sign-off' completion.
  • Calculating final accounts and providing invoicing information.
  • Responsible for 8+ installation engineers, with provision to outsource subcontractors when required.
  • Recognised for outstanding quality of customer service.
  • Responsible for the recruitment and training of engineers, installers.

Project Engineer

Securec Ltd
Cannock, Staffordshire
01.2001 - 01.2003
  • Spearheaded the Project/Installation Engineering team in providing Security Systems Installations to various client premises.
  • Ranging from access control, road blockers, rising arm barriers, perimeter fencing, sliding and swinging gates, car park systems installation, and automation.
  • Provided development assistance to improving installation techniques and project management.
  • Responsible for equipment installation.
  • Supported the engineering department with technical knowledge as a subject matter expert.

Installation and Service Engineer

Securec Ltd
Cannock, Staffordshire
01.1999 - 01.2001
  • Employed as the primary company field engineer within a newly-formed service department.
  • Responsible for service and routine maintenance of existing clients' security systems equipment.
  • Providing installation of new small installations of access control, rising arm barriers, road blockers, sliding and swinging gates, perimeter fencing, automatic bollards, and car park systems automation and installation.
  • Provided comprehensive remote and onsite technical support to both clients and staff.
  • Recognised for outstanding quality of customer service.

Service and Maintenance Engineer

Gemco
Northampton, Northamptonshire
01.1997 - 01.1999
  • Ensured optimal performance by maintaining and repairing a diverse range of garage and MOT equipment.
  • Increased system efficiency with regular preventive maintenance tasks.
  • Diagnosed technical issues for prompt resolution.
  • Improved machine functionality to extend service life.
  • Performed safety inspections, ensuring compliance with regulations.

Education

GCSE -

Weston Road High School

Apprenticeship -

General Electric Company - Training School

CREDITS -

EITB

MANAGEMENT COURSES -

Performance Through People (Training Provider)

Courses -

Specialist / Industry Specific Training

Apprentice Trained - General Electric Company
Stafford, Staffordshire

Skills

  • Strong leadership, and management
  • Stakeholder Management
  • Customer-centric
  • Change Management
  • Operations and Service Management
  • Contract negotiation techniques
  • Regulatory compliance knowledge
  • Effective mentoring
  • Delegation mastery
  • Customer Service
  • Business administration
  • Business development
  • Employee management
  • Contract management
  • Recruitment and engagement

References

References available upon request.

Timeline

Director

R H Irving Industrials Ltd
07.2013 - 10.2023

Technical Specifier - Automated Security Systems

Full Time Sub-Contract
07.2012 - 06.2013

Self Employed

Self Employed
06.2008 - 07.2013

Project & Operations Manager

Securec Ltd
02.2003 - 05.2008

Project Engineer

Securec Ltd
01.2001 - 01.2003

Installation and Service Engineer

Securec Ltd
01.1999 - 01.2001

Service and Maintenance Engineer

Gemco
01.1997 - 01.1999

GCSE -

Weston Road High School

Apprenticeship -

General Electric Company - Training School

CREDITS -

EITB

MANAGEMENT COURSES -

Performance Through People (Training Provider)

Courses -

Specialist / Industry Specific Training

Apprentice Trained - General Electric Company
John James