John Horton
Crawley,WSX
Summary
Accomplished professional with extensive expertise in inventory control, freight and logistics, and warehouse operations. Demonstrates strong communication and relationship-building skills, essential for effective resource planning and allocation. Proven track record in process improvement strategies, maintenance planning, and 5S auditing, leading to significant cost reduction and containment. Adept at implementing policies and procedures in high-pressure environments, with a focus on enhancing operational efficiency. Committed to continuous professional development and seeking opportunities to leverage skills in a dynamic and challenging role.
Overview
37
37
years of professional experience
1986
1986
years of post-secondary education
Work History
Ramp Agent / Headset Operator
Menzies
04.2022 - 04.2025
- Set up aircraft stand ready for arrival including setting up electronic guidance system.
- Visual Inspection of aircraft on arrival.
- Assist with offload and re-loading including operating various airport vehicles.
- Visual inspection of aircraft prior to departure including complete walk around and inspection of engines.
- Full responsibility for Headsetting pushback of aircraft including liaising with the Captain/flight deck for various staged procedures including engine start up.
Operations Director
Aerco
Horsham, West Sussex
10.2011 - 02.2021
- Company Overview: Operations director - Aerospace industry.
- Managed 3 separate departments - Day-to-day processing and operations delivery, leading and motivating teams to deliver against KPIs.
- Interviewed, hired and trained staff on best bar practices, maintaining highly efficient service teams.
- Collected regular customer and employee feedback, interpreting findings to enable corrective action.
- Strategised long-term business needs by gathering client feedback for process improvements.
- Examined problem-solving strategies, highlighting development opportunities to improve organisational operations.
- Streamlined operational efficiencies by establishing and implementing effective programs.
- Regularly monitored and reviewed operational performance, aiding improved business strategy to maximise productivity.
- Reduced operations costs and headcounts to significantly increase department profitability.
- Maintained faultless quality control standards, resulting in reduced downtime and maximised revenue.
- Achieved maximum performance across safety, maintenance and production metrics.
- Oversaw all aspects of department operations, from production and safety to equipment and performance management.
- Internal auditor covering ISO9001 / AS9120 Standards ( Quality Management Systems-Aerospace Requirements for Stockist Distributors )
- Maintain and update Functional Quality Management System (Q-Pulse) To include Staff Appraisals / Internal company audits / Corrective Preventive actions (Ca-Pa) / Document updates / Asset requirements.
- Purchasing consumables - Sourced vendors, built relationships and negotiated prices. Maintaining stock levels.
- Create and authorise purchase orders.
- Report performance results at monthly management meetings.
- Expertly guided H&S decisions in areas with low-scoring audits to guarantee compliance.
- Operations director - Aerospace industry.
Warehouse Manager
Wwav Rapp Collins (The production house)
East Grinstead, West Sussex
10.1997 - 06.2011
- Manage all logistic operational areas.
- Maintain internal stock system encompassing on average 800 pallets.
- Monitored and improved picking accuracy, productivity and cycle time by conducting ABC analysis and order profiling.
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
- Ensured warehouse personnel were properly trained and certified on equipment use, including forklifts and pallet movers.
- Enhanced slot control of freight in warehouse by optimising organisation and logistical planning.
- Trained new staff on job duties, company policies and safety procedures to facilitate rapid onboarding in times of peak demands.
- Adhered to company audit rules during inventory counts, ensuring faultless accuracy.
- Performed freight processing functions, ensuring compliance with new regulations to prevent disruption to distribution.
- Developed lasting relationships with employees, peers, upper management and outside vendors.
- Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
- Negotiated with numerous freight companies, securing annual contracts with cost savings.
- Led daily warehouse management meetings, ensuring minutes were taken accurately and distributed to appropriate personnel.
Warehouse Administrator
Wincanton PLC
Crawley, West Sussex
02.1994 - 04.1996
- Liaised with operational teams to define stock requirements based on sales projections.
- Proactively anticipated and resolved stock availability issues by analysing sales and seasonal trends.
- Controlled movement and storage of chilled and frozen goods across UK.
- Managed effective leadership of 20 warehouse personnel to achieve efficiency targets.
- Managed warehouse inventories, suggesting and implementing ideas to improve product movement processes.
- Minimised accidents and near misses with rigorous health and safety training.
- Assisted managers in various duties, developing additional skills and improving personal productivity.
- Operated forklifts and low level order pickers with precision.
- Improved warehouse layout to maximise storage space.
Warehouse Manager
Spit Fixings
Crawley, OXF
05.1988 - 01.1994
- Monitored and improved picking accuracy, productivity and cycle time by conducting ABC analysis and order profiling.
- Ensured warehouse personnel were properly trained and certified on equipment use, including forklifts and pallet movers.
- Enhanced slot control of freight in warehouse by optimising organisation and logistical planning.
- Handled day-to-day shipping and receiving, typically overseeing more than 150 packages per day.
- Overhauled receiving processes, scrutinised productivity and accuracy metrics and implemented improvement action.
- Trained new staff on job duties, company policies and safety procedures to facilitate rapid onboarding in times of peak demands.
- Improved compliance with company policies by strengthening internal onboarding and training requirements.
- Adhered to company audit rules during inventory counts, ensuring faultless accuracy.
- Performed freight processing functions, ensuring compliance with new regulations to prevent disruption to distribution.
- Implemented and enforced internal policies and procedures for entire logistics department.
- Developed lasting relationships with employees, peers, upper management and outside vendors.
- Oversaw staff training, addressing knowledge and skills gaps to maximise work quality and efficiency.
- Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
- Increased staff motivation by introducing incentive programmes based on team attendance and productivity.
Education
GCSEs - Mathmatics
Greenhill Secondary School
Herne Bay, KentGCSEs - English
Greenhill Secondary School
GCSEs - Physics
Greenhill Secondary School
GCSEs - Computer Studies
Greenhill Secondary School
GCSEs - Sociology
Greenhill Secondary School
GCSEs - Art
Greenhill Secondary School
Skills
- Inventory control
- Strong communication
- Process improvement strategies
- Maintenance planning
- High-pressure environments
- Freight and logistics expertise
- Warehouse operations
- Relationship building
- Resource planning and allocation
- 5S auditing
- Cost reduction and containment
- Policies and procedures implementation
- Airfield operations knowledge
Timeline
Ramp Agent / Headset Operator
Menzies
04.2022 - 04.2025
Operations Director
Aerco
10.2011 - 02.2021
Warehouse Manager
Wwav Rapp Collins (The production house)
10.1997 - 06.2011
Warehouse Administrator
Wincanton PLC
02.1994 - 04.1996
Warehouse Manager
Spit Fixings
05.1988 - 01.1994
GCSEs - English
Greenhill Secondary School
GCSEs - Physics
Greenhill Secondary School
GCSEs - Computer Studies
Greenhill Secondary School
GCSEs - Sociology
Greenhill Secondary School
GCSEs - Art
Greenhill Secondary School
GCSEs - Mathmatics
Greenhill Secondary School
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