John Hankinson

Responsibilities

• Perform due diligence on potential acquisition targets, interviewing key personnel including CEO, CTO and architects to identify key technical IP, risks, SMEs and cloud migration strategies and advising executive team on go/no-go
• Produce technical documentation, roadmaps and specifications for both executives and engineering teams
• Manage third party vendor relationships including specific AWS product teams
• Work with ESW affiliated educational institutions to deliver new eduTech learning solutions and advise on approaches to learning theory, gamification and curriculum mastery
• Manage globally distributed team of remote VPs of Technical Product Management and engineering

Achievements

• Worked with ESW engineering and VPs to realize $10 million PA (30%) AWS infrastructure spend reduction through targeted cost optimization initiatives
• Delivered in excess of 100 product roadmaps, technical specifications and designs spanning all of ESWs 20+ subsidiary companies
• Achieved TMForum API compliance on 15+ systems in under two months prior to Mobile World Conference and launch of brand new telco solutions provider, TelcoDR

• Acted both as technical lead as well as engaging with customers to understand their requirements and post-sales support.
• Developed green-field architecture and replacement for legacy Metropix CAD solution using latest technologies including serverless, AWS Lambda, Node.JS and HTML5 deployed to web, desktop and mobile.
• Implemented formalized CI/CD and automated testing processes.
• Managed team of on-site engineers and devOps resources as well as remote contractors to deliver the new Metropix solution.
• Acted as solution architect, lead developer as well as project manager and scrum master.
• Mentored junior developers.
• Assessed under-performing software and developed actionable improvements.
• Communicated software architecture strategies to senior leadership and third-party business leaders.

Responsibilities

• Managed all technical staff, hiring pipelines and KPIs
• Collaborated with senior leadership to define requirements and build projects that achieved or exceeded corporate plans
• Responsible for all Capex and Opex IT budgets and presenting for board approval
• Responsible for producing and presenting government and corporate tender bids as well as sales presentations

Achievements

• Successfully bid on and secured 6 government and tier 1 banking tenders
• Grew technical team from 8 to over 20 people whilst undergoing a buy-out
• Increased revenue by 40% and reduced manual data processing work by creating cutting edge data processing pipelines and API driven BI, spatial analysis platform
• Created industry leading AVM model and Geolocation services for banks, reducing manual property valuations by 30% and reducing mortgage processing times by up to 80%

Responsibilities

• Responsible for initial proof of concept designs and technical documentation/pitches for funding rounds
• Develop and document architecture of OLO platform
• Develop and maintain multiple vendor and third party integrations for payment processing, BI, IVR, SMS and POS systems
• Responsible for PCI certification
• Develop full stack applications for web and mobile
• Develop internal tools for operational management

Achievements

• Securing 3 rounds of VC funding and pioneering mobile/online ordering in US
• Provide first smart, text message based ordering solution prior to smart phone revolution

Responsibilities

• Manage development and operations team of ~10 people
• Provide project status updates and feedback to executive leadership
• Manage system and software updates in accordance with approved SDLC
• Define and enforce coding and documentation standards
• Head up R&D team for mobile application development as early adopters
• Provide interface between technical and QA teams as well as external vendors, third party content providers and application developers
• Responsible for both MTN intranet and customer facing sites

Achievements

• Filed joint patent application (2005/04399) for system to analyze traffic density using telecom mast mounted static cameras and allow subscribers to receive SMS alerts
• Launched world's first full self service online bill and package management platform bringing together data from multiple warehouses and billing systems, supporting over 10 million active subscribers and processing in excess of 100 million CDRs per day.

Highest marks attained

• Discrete Mathematics (87%)
• Calculus I (93.3%)
• Calculus II (92%)