JOHN HANKEY

Operational and technical leader with 20+ years’ experience across regulated utilities, military operations, transport, and logistics. Expertise includes smart and multi-phase gas/electrical metering, safety-critical technical problem solving, and compliance-focused customer delivery. Assurance experience covers training and competence, documentation, equipment logistics, health & safety, and operational readiness. Leadership responsibility spans 12–15 to 50+ personnel and training/competence for ~150 personnel, including senior ranks.

Full UK Driving Licence: A | B | BE | C1 | C1E | D1 | D1E | Forklift Counterbalance Licence

• Redesigned a fuel distribution process involving 3 fuel tankers and 12 personnel, introducing improved task allocation and a channelling system. The operation was completed in approximately one-third of the conventional time while maintaining appropriate safety controls.
• Held responsibility for training and competency information covering approximately 150 personnel, including personnel up to Major; maintained records, monitored qualifications, identified gaps and coordinated training requirements.
• Participated in six-monthly inter-departmental assurance activity covering training and competence, documentation, equipment, logistics, health & safety, operational readiness and compliance.
• Over approximately ten years with British Gas, completed around five metering activities per day, representing 10,000+ gas and electrical metering activities.
• More than 20 years' experience training, assessing, advising and mentoring, including training and assessing hundreds of students and soldiers.
• Selected for a team leadership role at the London 2012 Olympic Games, supervising at least 10 personnel and managing four security lanes at Horse Guards Parade Beach Volleyball.
• Former Road Safety Adviser and Dangerous Goods Adviser, with additional experience as a Driving Instructor and Driving Examiner.

• Organised trade-related competitions and functions using allocated budgets., Experience in project planning, event coordination, resource allocation, personnel management and deadline management., Managed activities involving budgets of approximately £3,000–£10,000.
• Fuel Distribution Operation, Team: 12 personnel | Equipment: 3 fuel tankers | Role: Section Commander / Subject Matter Expert / Overall responsibility., Reviewed an existing process that was too slow to meet the required operational window., Introduced a channelling approach and allocated personnel according to individual strengths., Built safety controls around fire, collision and first-aid risks., Used feedback and repeated drills to establish competence., Completed the operation in approximately one-third of the conventional time while maintaining appropriate safety controls.

• Team Leader — Horse Guards Parade Beach Volleyball
• Supervised a minimum of 10 operators / Games Makers.
• Managed four security lanes and supported thousands of international visitors.
• Maintained operational and security procedures in a high-profile, fast-moving environment.
• Managed personnel requirements and responded professionally to changing circumstances.
• Worked effectively with multiple stakeholders.

• Smart metering | Gas and electrical metering | Multi-phase metering | Vehicle familiarisation | Specialist vehicle operations
• Defensive driving | UK transport legislation | Bulk fuel operations | Dangerous goods | Road safety | Driving instruction | Driving examination
• Training and assessment | Leadership | Health & safety | Emergency procedures | Fire safety | First aid | Incident investigation | Operational procedures

• Extensive experience in gas safety, electrical safety, workplace safety, transport safety, road safety, dangerous goods, bulk fuel operations, fire risk, collision prevention, first-aid requirements, risk assessment, safe systems of work and regulatory compliance.
• Experience identifying hazards, assessing risk, implementing controls and ensuring personnel understand required safe working methods.

• Investigated departmental road traffic incidents and reported findings to the Brigade Master Driver.
• Established facts, reviewed circumstances, identified contributing factors, assessed safety implications, documented findings and recommended appropriate action.
• Supported lessons learned and risk reduction.

• Former Road Safety Adviser providing advice on road safety, driver behaviour, vehicle operations, transport legislation and risk reduction.
• Driving Instructor experience providing practical instruction and developing driver competence.
• Driving Examiner experience conducting examinations and assessing individuals against required standards.
• Extensive transport experience including vehicle operations, transport planning, fleet requirements, specialist vehicles, driver competence, vehicle safety, load management and operational transport.

• Former Dangerous Goods Adviser.
• Advised on dangerous goods transportation, compliance, hazard identification and safety controls.
• Experience in bulk fuel operations, safe loading and movement, and training personnel in safety-critical procedures.

• Afghanistan — Combat Logistic Patrol, Royal Logistic Corps
• September 2011 – April 2012
• Supported resupply to forward units and coordinated transport and logistics activity.
• Prepared and checked loads; advised on vehicle capacity and load configuration.
• Supported specialist load movements and liaised with Quartermaster and operational personnel.
• Worked with personnel from multiple units and nationalities while balancing safety, logistics and operational requirements.
• Received a Task Force Helmand Commander's COIN for operational performance.
• Multinational Operation — Southern Germany
• Three-month multinational operation
• Worked with personnel from different nationalities and organisational structures.
• Supported transport operations and provided advice concerning transport requirements.
• Communicated across cultural and organisational boundaries while maintaining operational standards.