John Gwilliam
HAVERFORDWEST,Pembrokeshire
Summary
Approachable professional with a strong aptitude for coaching and adaptable tech teaching, skilled in developing training materials and managing classrooms effectively. Demonstrates confidence in presentation and enjoys client relationship building, providing responsive feedback to foster growth. Committed to ethical conduct and comfortable with diversity, aiming to leverage these competencies towards enhancing educational environments.
Overview
19
19
years of professional experience
16
16
years of post-secondary education
Work history
Contract IT Trainer
Freelance Consultant
1997.01 - 2006.01
- Evaluated employee performance post training, observed significant improvements in efficiency.
- Managed logistical aspects of training events including hardware setup, software installation and troubleshooting issues on site.
- Coordinated schedules and venues for regular staff training whilst maintaining minimal disruption to normal business activities
- Prepared user-friendly instruction manuals for customised learning .
Technical Sales & Support
Chase Research
Basingstoke
1987.01 - 1995.01
- Improved sales by assisting and educating the in-house sales team and all customers' technical knowledge.
- Enhanced market penetration with effective territory management.
- Guided team members on best practices in value added sales and cross-selling techniques.
- Improved revenue growth by identifying and capitalising on emerging market trends.
Education
Bachelor of Science - Computer Science
Teeside University
1983.06 - 1987.06
A-Levels - Physics Chemistry Maths
Plymouth College
1977.09 - 1983.06
O Levels - 11 subjects
Plymouth College
1977.09 - 1983.06
Skills
- Comfort with diversity
- Ethical conducting
- Patient instructional style
- Confidence in presentation
- Coaching aptitude
- Adaptable tech teaching
- Responsive feedback giving
- Training material development
- Client relationship building
- Classroom management
Timeline
Contract IT Trainer
Freelance Consultant
1997.01 - 2006.01
Technical Sales & Support
Chase Research
1987.01 - 1995.01
Bachelor of Science - Computer Science
Teeside University
1983.06 - 1987.06
A-Levels - Physics Chemistry Maths
Plymouth College
1977.09 - 1983.06
O Levels - 11 subjects
Plymouth College
1977.09 - 1983.06