John Gould

A highly skilled hospitality professional with extensive knowledge in beverage serving. Demonstrates exceptional interpersonal skills and a calm demeanour, ensuring efficient service delivery even under pressure. Proficient in bar equipment usage, tactful complaint handling, and adherence to hygiene standards. Committed to maintaining personal grooming standards and upholding the hospitality ethos while engaging customers with a positive attitude. Career goals include further enhancing people management skills and advancing within the hospitality industry. Charismatic and driven individual with a background in customer service and hospitality. Possesses strong communication and problem-solving skills, paired with the ability to work well under pressure. Aims to create memorable experiences and contribute to a thriving bar environment. Loyal employee with a solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.