Accomplished professional with a strong focus on service delivery and process development, excelling in the management of transformation and change. Demonstrates a systematic and methodical approach to problem analysis, complemented by a creative approach to solution finding. Skilled in vendor selection, contract implementation, and management, with proven negotiating skills and the ability to build strong relationships. Known for attention to detail and coping well under pressure, while maintaining motivation. Career goals include leveraging expertise in relationship building and inter-personal skills to drive successful outcomes in challenging environments.