John Dawson
Borehamwood,Hertfordshire
Summary
Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.
Overview
13
13
years of professional experience
Work History
Operations Manager
London Stairs Limited
Borehamwood, Hertfordshire
12.2020 - Current
- Oversaw the day-to-day operations of the business.
- Working directly with upscale construction companies to guarantee that project specifications were fulfilled on schedule and to a high standard.
- Conducted site visits to engage with clients and discuss plans, ensuring that all project details were addressed.
- Created and submitted the company's quarterly financial statements for finalization.
- Negotiated the best price for the required materials with both new and current timber suppliers.
- Formed alliances with Chinese manufacturing firms to bring high-end products to the UK.
- Oversaw the client relations divisions of sales and aftercare.
- Analysed performance metrics, identified areas for improvement in operations management.
- Managed inventory efficiently to minimise stockouts and overstock situations.
- Devised operational policies for regulatory compliance and best practices adherence.
- Monitored health and safety measures for guaranteed compliance.
Office manager
International Timed Services
Borehamwood, Hertfordshire
08.2012 - 12.2020
- Updated office policies to reflect changing business needs and regulations.
- Improved office efficiency by streamlining administrative procedures.
- Administered payroll system efficiently, avoiding errors or delays in payment cycle.
- Negotiated contracts with vendors, ensuring cost-effective services and supplies.
- Tracked inventory levels of office supplies, preventing stock shortages.
- Utilised Microsoft Excel to manage spreadsheets and deliver specialised reports on company metrics.
- Set office policies and procedures to keep team members coordinated.
Education
GCSEs -
St Aloysius College
London 08.2000 - 08.2000
Skills
- Customer relationship management
- Health and Safety regulations
- Continuous Improvement implementation
- Operational strategy
- Contract negotiation
- Customer Service
- Leadership skills
- Strategic planning
Timeline
Operations Manager
London Stairs Limited
12.2020 - Current
Office manager
International Timed Services
08.2012 - 12.2020
GCSEs -
St Aloysius College
08.2000 - 08.2000
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