Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Coates

Plymouth,Devon

Summary

Highly skilled professional with extensive expertise in materials handling, technical troubleshooting, and dispatch protocol familiarity. Demonstrates exceptional proactive initiative, resourcefulness, and decision-making abilities. Adept at multitasking and maintaining professionalism under pressure. Strong interpersonal communication and active listening skills contribute to effective customer service excellence. Proficient in Excel and accurate reporting, ensuring attention to detail and organisational awareness. Committed to continuous self-motivation and time-management for optimal performance.

Overview

18
18
years of professional experience

Work History

Dispatcher

Princess Yachts
Plymouth, Devon
01.2020 - 02.2025

Pulling owners kits from a system called chess.

Receiving kits and storing in boat slots within my store.

Logging any shortages of kit and chasing the arrival dates so all the kit is ready for the boats date of despatch.

Raising orders for any extras that are required.

Raising quality issues for any damaged or faulty kit.

Creating kit lists ready for hand over and check off to the sales team or owners.

Loading kits into a van and taking to the boats, putting the kit away in the correct places.

Auditing the boats kit with the sales team or owners.

logging any outstanding shortages and advising after sales of arrival dates.

Receiving late kit and taking to after sales to forward on.

Material handler

Princess Yachts
Plymouth, Devon
06.2007 - 01.2020

Pulling parts for fit out / production from a bill of materials list on a daily basis so the parts arrive on time for the next days build.

Receiving the parts into my store & placing in the correct slots on racking for each area of the boats.

Handing out and delivering parts to the production workers for the days build.

Ordering parts to replace damaged during build, logging why and how the parts were damaged.

Raising quality issues for manufactured parts that arrive faulty or damaged.

Walking each boat line to collate build issues and order parts accordingly.

Unloading large parts from lorries with fork lifts & storing under the correct boats ready for build.

Locating any large parts that have been moved during builds and taking to production workers or advising where the parts are located.

Daily meetings with line managers to discuss part issues and resolutions to keep production moving efficiently.

Creating Excel spread sheets for managers to advise any cherry picking of parts & then pulling the parts manually.

Juggling parts from one build to another due to shortages to keep the priority boats in build and then returning the parts to where they were borrowed from when they arrive.

House keeping and general health & safety maintenance.

First aid when required.



Education

GCSEs - English, Maths, Geology, Physics & Home Economics

The Woodlands School For Boys
Coventry
09/1984 - 07/1989

Skills

  • Proactive initiative
  • Hazardous materials handling
  • Multitasker
  • Professionalism
  • Decision making
  • Technical troubleshooting
  • Interpersonal communication
  • Dispatch protocol familiarity
  • Excel proficiency
  • Organisational awareness
  • Active listening
  • Time-management
  • Effective communication
  • Customer service excellence
  • Attention to Detail
  • Self-motivation
  • Accurate reporting
  • Resourcefulness

Timeline

Dispatcher

Princess Yachts
01.2020 - 02.2025

Material handler

Princess Yachts
06.2007 - 01.2020

GCSEs - English, Maths, Geology, Physics & Home Economics

The Woodlands School For Boys
09/1984 - 07/1989
John Coates