Results-driven Manager with extensive experience in engineering and data analysis, delivering impactful KPI reporting and inventory management. Excelled in team leadership and communication, consistently achieving sales targets and enhancing key account relationships. Committed to health and safety while leveraging product knowledge for strategic planning and operational success.
Overview
4
4
years of post-secondary education
19
19
years of professional experience
Work history
Northern Account manager
GK signs
Exeter, Devon
2022.01 - 2026.07
Managed high-value northern accounts from survey through completion.
Delivered training sessions to upskill junior team members.
Designed marketing plans that raised brand awareness across target audiences.
Produced detailed reports to track account performance trends.
Delivered high client satisfaction through effective key account management.
Built strong client rapport through consistent communication.
Maintained business relationships to support loyalty and long-term commitment.
Created retention-focused strategies to reduce customer churn.
Company Director
M & R Installations
Oldham, Greater Manchester
2019.01 - 2022.01
Founded sign installation company during lockdown after redundancy, identified market gap with partner, developed business plan and operational schedules, grew business from inception to turnover of £140,000 in over 2 years.
Orchestrated change management processes, ensuring smooth transitions during restructuring periods.
Drove business growth with strategic planning and forecasting.
Negotiated contracts to secure favourable terms for the company.
Senior Planner
Airline services LTD
Manchester, Greater Manchester
2008.01 - 2019.01
Led team as senior planner at Airline Services, progressing from fitter repairing aircraft interiors to team leader, then workshop planner, and finally senior planner for five years, mentoring new planners and delivering training.
Streamlined communication channels between cross-functional teams with regular reporting systems.
Improved project efficiency by streamlining work processes.
Implemented lean methodologies to improve operational efficiency.
Performed quality control checks regularly to maintain high standards across all projects.
Developed comprehensive project plans, resulting in efficient execution and completion.
Participated in strategic planning sessions with higher management to align departmental goals with organisational objectives.
Managed all aspects of project lifecycle to ensure timely completion.
Facilitated team meetings, enhancing collaboration and productivity among members.
Coordinated multiple projects for successful delivery within set timelines.
Collaborated with other departments, fostering a cohesive working environment.
Education
City and Guilds to HND level - Sheet metal welding and fabrication
Oldham Technical college
Manchester
1985.01 - 1989.01
GSCE or equivalent - Biology, Mathematics, English, French, History and Physics
Breeze Hill Comprehensive
Oldham
Skills
Sales strategy
Account management
Account handling
Client relationship management
Meeting sales targets
Market analysis
KPI reporting
Data analysis
Visual reporting
Inventory management
Knowledge of ERP systems
Planning experience
Lean trained
Microsoft office
Managerial experience
Team leader experience
Communication
Good team player
Affiliations
love to travel, keen gardener and also a keen golfer, member of my local golf club.
Timeline
Northern Account manager
GK signs
2022.01 - 2026.07
Company Director
M & R Installations
2019.01 - 2022.01
Senior Planner
Airline services LTD
2008.01 - 2019.01
City and Guilds to HND level - Sheet metal welding and fabrication
Oldham Technical college
1985.01 - 1989.01
GSCE or equivalent - Biology, Mathematics, English, French, History and Physics
<ul>
<li>Facilitated implementation of innovative K–12 learning solutions throughout Northern California.</li>
<li>Collaborated with Account Executives to deliver impactful product presentations and identify opportunities.</li>
<li>Cultivated strong relationships with educators and administrators to boost engagement.</li>
<li>Captured six new accounts from competitors in four months.</li>
<li><br></li>
</ul> at IMAGINE LEARNING, Remote – Northern CA<ul>
<li>Facilitated implementation of innovative K–12 learning solutions throughout Northern California.</li>
<li>Collaborated with Account Executives to deliver impactful product presentations and identify opportunities.</li>
<li>Cultivated strong relationships with educators and administrators to boost engagement.</li>
<li>Captured six new accounts from competitors in four months.</li>
<li><br></li>
</ul> at IMAGINE LEARNING, Remote – Northern CA