Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Timeline
Generic
John Chiswell

John Chiswell

Leicestershire

Summary

Dynamic and results-driven professional with expertise in Cross Border Compliance, Logistics, eCommerce, Omni Channel Fulfilment and eCommerce Platforms.


Demonstrates proactive initiative and resilience under pressure, consistently developing effective sales strategies. Committed to leveraging skills to drive business growth and achieve organisational goals.


Impressive track record in collaborative, cross-functional teamwork within high-pressure environments. Adept at project planning and managing multiple opportunities.

Overview

14
14
years of professional experience
4
4
years of post-secondary education

Work History

Cross Border Solutions Manager

Avalara
02.2021 - 03.2025


In this role, I work remotely to develop a comprehensive sales strategy tailored specifically to the Cross Border market.


Key Achievements & Impact:


  • Enterprise SaaS Sales Expertise: Successfully managed and closed complex SaaS sales cycles, helping global companies automate compliance processes.
  • Revenue Growth & Quota Attainment: Consistently achieved or exceeded sales targets, securing high-value deals and expanding accounts.
  • Logistics & Compliance Knowledge: Advised exporters, freight forwarders, and SaaS businesses on regulatory requirements, demonstrating deep industry expertise.
  • Consultative Selling & Account Expansion: Built long-term relationships with enterprise clients by understanding pain points and presenting tailored solutions.
  • Pipeline Management & Forecasting: Accurately forecasted revenue and managed a strong pipeline using CRM tools to drive predictable growth.
  • Cross-Functional Collaboration: Worked closely with customer success, product, and marketing teams to enhance customer adoption and retention.

Senior Commercial Development Manager

Global Freight Solutions
10.2018 - 01.2021
  • Global Freight Solutions (GFS) are an Omni-Channel carrier management company
  • Fluent in all forms of logistics as well as the services of our carrier partners
  • Sold both domestic and international services but, due to Brexit, substantial focus on international services and compliance
  • The technology offering from GFS changes the conversation from one about simply carriage, to duties & taxes, cross border sales, customs, regional marketplaces and many other topics
  • Achieve an annual new business target of £650k
  • Achieve an average margin of 22%
  • Develop opportunities through pipeline from suspect stage, through to implementation and finally trading
  • Prospect for new business using various channels such as social media, cold calling, lead generation platforms and working through internal leads
  • Sell the full range of GFS services and solutions, across international lanes, emphasis based on GFS’ core technology services to support Duties & Taxes calculations
  • Understand the full portfolio of services of all carrier partners, allowing successful proposal of services to clients
  • Sell technology solutions of GFS as well as channel partners to maximise potential
  • Implement and follow up agreed actions following a business review meeting
  • Ensure sufficient quality information and statistics (timely, accurate and informative) are available for use by the sales leadership
  • Understand a customer’s technology and despatch infrastructure to ensure the most appropriate GFS solution is tailored to their needs
  • Continually develop knowledge of GFS, product innovations, sales and relationship management skills
  • Contribute market intelligence and sales information and interpretation to the development of overall commercial strategy

Account Executive – Northampton

UPS
04.2015 - 10.2018

Account Manager – International Sales, East Midlands

TNT
12.2014 - 04.2015

Account Manager, Territory Sales, Birmingham

TNT
01.2014 - 12.2014

Major Accounts Indoor Sales Executive

TNT
10.2012 - 12.2013

Indoor Sales Representative

TNT
11.2010 - 10.2012

Education

A-Levels - Business studies

Alderman Newtons
Leicester
06.1998 - 05.2000

A-Levels - English

Alderman Newtons
Leicester
06.1998 - 05.2000

Skills

  • Client account management
  • International Trade
  • Contract negotiations
  • Software Sales
  • eCommerce/Logistics
  • Negotiation expertise
  • E-Commerce platforms

Accomplishments

  • Club Runner-Up, 2023 - Achieved 140% of H1 and 120% of annual target
  • Secured contracts with numerous high revenue, multinational businesses
  • Successfully negotiated various RFP's from initial discovery through to close, with cross collaboration over numerous departments
  • Created long-standing partnership with various Chambers of Commerce across England.

Personal Information

Date of birth: 05/03/82

Timeline

Cross Border Solutions Manager

Avalara
02.2021 - 03.2025

Senior Commercial Development Manager

Global Freight Solutions
10.2018 - 01.2021

Account Executive – Northampton

UPS
04.2015 - 10.2018

Account Manager – International Sales, East Midlands

TNT
12.2014 - 04.2015

Account Manager, Territory Sales, Birmingham

TNT
01.2014 - 12.2014

Major Accounts Indoor Sales Executive

TNT
10.2012 - 12.2013

Indoor Sales Representative

TNT
11.2010 - 10.2012

A-Levels - Business studies

Alderman Newtons
06.1998 - 05.2000

A-Levels - English

Alderman Newtons
06.1998 - 05.2000
John Chiswell