John Carter
Woodley,Berkshire
Summary
Experienced professional with a strong background in inventory optimisation, budget management, and parts logistics. Demonstrated expertise in data analysis, sales forecasting, and customer relationship management. Proven ability to lead team training initiatives and drive process improvement. Adept at stock management with a focus on enhancing operational efficiency. Career goal includes leveraging skills to contribute to organisational growth and success.
Overview
14
14
years of professional experience
Work history
Parts Manager
Group 1 BMW
Reading, Berkshire
12.2024 - Current
- Administered annual budget guidelines and controlled expenditure accordingly, maintaining fiscal responsibility.
- Established efficient storage solutions, resulting in easy access to required parts.
- Maintained accurate records of received goods, facilitating easy tracking and accountability.
- Developed comprehensive reports detailing parts usage patterns, aiding strategic planning efforts.
- Achieved quicker repair turnaround by ensuring availability of essential parts.
- Analysed sales trends to anticipate future demand accurately.
- Coordinated with service department for seamless operations.
- Trained team members on latest industry standards and practices, elevating service quality.
- Enhanced customer satisfaction through timely delivery of ordered parts.
- Oversaw stock audits regularly to maintain accuracy in inventory counts.
- Handled high-volume parts, service and repair enquiries.
- Motivated sales teams to achieve daily store targets.
- Mentored staff on handling and resolving customer concerns.
- Approved customer refunds and exchanges upon close item inspection.
Integrated solutions Manager UK
Sage Parts GSE LTD
Heathrow, London
06.2021 - 12.2024
- Identified growth opportunities through comprehensive market research.
- Implemented cost reduction measures, reduced overhead expenses.
- Coordinated cross-departmental collaboration for improved workflow.
- Enforced safety regulations to reduce workplace accidents.
- Supervised project timelines for timely completion.
- Developed accurate sales forecasts for improved strategic planning.
- Facilitated staff training, resulting in better customer service.
- Liaised with suppliers to ensure timely deliveries.
- Delegated tasks efficiently to maximise productivity.
Parts Advisor
Vertu Mercedes-Benz Reading
Reading
10.2018 - 06.2021
- My current Duties in this role are:
- Morning deliveries, Bringing on Stock Invoicing and setting out driver plan
- Rim stock management
- Banking
- Daily/Monthly Figures including GP
- Supervising the telesales operators to try and drive sales
- Re-Locating stock in the warehouse and updating locations on our system
Trade Parts Business Executive
Eden Vauxhall Reading
Reading
04.2015 - 10.2018
- In my Role in this employment I was based with a team of advisors, managers and drivers.
- My roles included
- Visiting customer to gain more business
- Managing low spend and top spend customers
- Managing the stock in on a morning bases and invoicing customer orders
- Creating stock orders for Purchase targets and Promotions
- Setting out driver route plans
- Cash/Banking management.
- Dealing with credit returns from customer and back to suppliers
- Stock Taking at other Eden Sites as well as the Main site I worked in.
- Managing Targets set out by Vauxhall for customers in your Area
- I left this role to continue my career and move up to another level of management.
Parts Advisor
Motor Parts Direct
03.2012 - 04.2015
- In this role of my employment I was working with a team of 4 advisors and 4 drivers
- My roles in this included the following
- Dealing with customers of Trade and retail on a daily basis
- Stock Management and warehouse logistics
- Returning parts to suppliers and chasing Credit Notes
- Money handling and Banking Procedures
- Goods in Management
Skills
- Inventory optimisation
- Budget management
- Parts logistics
- Data analysis
- Sales forecasting
- Customer relationship management
- Team training
- Stock management
- Process improvement
Timeline
Parts Manager
Group 1 BMW
12.2024 - Current
Integrated solutions Manager UK
Sage Parts GSE LTD
06.2021 - 12.2024
Parts Advisor
Vertu Mercedes-Benz Reading
10.2018 - 06.2021
Trade Parts Business Executive
Eden Vauxhall Reading
04.2015 - 10.2018
Parts Advisor
Motor Parts Direct
03.2012 - 04.2015