Summary
Overview
Work history
Education
Skills
Websites
Affiliations
Accomplishments
References
Timeline
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John Carter

Birmingham,West Midands

Summary

Accomplished professional with extensive expertise in store layout planning, inventory control, and team leadership. Demonstrates proficiency in SAP Enterprise Resource Planning software and excels in stock management, cycle counting, and stock replenishment optimisation. Adept at customer engagement and quality control check, with a proven track record in warehouse coordination and shipping and receiving. Committed to enhancing operational efficiency through strategic stockroom organisation and goods-out processing.

Highly-motivated Stock Controller dedicated to improving operational efficiency in warehouse environments through diligent stock management and effective leadership. Uses exceptional communication and organisational skill to ensure accurate, timely inventory management, achieving operational goals.

Overview

32
32
years of professional experience

Work history

Store manager and Warehouse supervisor

Bodyguard workwear
Birmingham, west midlands
10.2017 - 06.2025
  • Upheld health and safety regulations within premises to ensure safe shopping environment.
  • Handled cash transactions accurately, minimising financial discrepancies at the till.
  • Collaborated with upper management in strategic planning, contributing valuable insights from ground level operations.
  • Oversaw visual merchandising efforts that enhanced overall store appearance.
  • Maintained organised stock room for easy accessibility of goods.
  • Resolved customer complaints effectively, protecting store's image and consumer relationships.
  • Monitored inventory levels consistently to avoid stock shortages or overages.
  • Maintained warehouse layout and organisation for maximum efficiency.
  • Improved stock control systems, resulting in reduced discrepancies during audits.
  • Managed end-of-day clean-up operations, maintaining a tidy working environment.
  • Improved warehouse layout to maximise storage space.
  • Managed warehouse inventories, suggesting and implementing ideas to improve product movement processes.
  • Operated forklifts and pallet jacks in alignment with safety protocols.
  • Negotiated contracts with suppliers for cost-effective procurement of merchandise.
  • Conducted performance appraisals for staff members, providing constructive feedback and identifying areas for improvement.
  • Coached underperforming employees improving their job performance significantly.
  • Coordinated holiday promotions successfully whilst managing regular duties simultaneously.
  • Managed staff rosters, ensuring adequate coverage during peak times.

Stock controller

Lion PFS
Birmingham, westmidlands
06.1998 - 09.2017
  • Managed stock levels for optimal business performance.
  • Evaluated supplier performance regularly to maintain quality standards across all product lines.
  • Implemented new product ordering system to reduce waste and improve cost-effectiveness.
  • Improved stock control systems by diligently conducting inventory audits.
  • Regularly updated inventory records, maintaining accuracy throughout entire supply chain process.
  • Conducted regular stock takes, ensuring accurate inventory at all times.
  • Monitored stock movement, swiftly addressing any discrepancies or issues identified.
  • Investigated missing items, discrepancies and losses.
  • Maintained neat and clean store areas in line with health and safety policies.
  • Reported on inventory shortages, audit findings and forecasting needs to inform upper management.
  • Managed stock rotations to balance inventory of perishable products and minimise wastage.
  • Reconciled stock counts for complete inventory records.
  • Stored items securely to minimise risk of loss and damage.
  • Counted and recorded stock precisely for reliable audits.
  • Transported stock safely and securely using forklift trucks.

Bar staff member

Bass taverns
birmingham, west midlands
06.1996 - 04.1998
  • Restocked bar efficiently during busy periods.
  • Ensured customer satisfaction by providing excellent service.
  • Made cocktails for customer enjoyment.
  • Completed end-of-day cleaning duties, leaving the bar ready for next day's trade.
  • Prepared beverages, ensuring consistent quality.
  • Cleaned and sanitised bar area, maintaining high standards of hygiene.
  • Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.

Warehouse worker

Fenns
Birmingham
09.1993 - 04.1996
  • Ensured safety standards with regular equipment maintenance checks.
  • Handled customer returns professionally, ensuring satisfactory resolutions were reached.
  • Checked incoming shipments, verifying accuracy against invoices or orders.
  • Streamlined workflow by creating efficient goods organisation system.
  • Loaded lorries to expedite delivery schedules.
  • Performed manual lifting tasks responsibly, minimising risk of injury on job site.

Education

GCSEs - Maths, English, BIS,

St Thomas Aquinas
BIRMINGHAM
/1988 - /1993

Skills

  • Cash handling
  • Team Leadership
  • Inventory control
  • Cycle counting proficiency
  • Stockroom organization
  • Shipping and receiving
  • Stock returns processing
  • Warehouse coordination
  • SAP Enterprise Resource Planning software
  • Stock replenishment optimisation
  • Picking and packing
  • Stock management

Affiliations

  • Hiking,
  • football
  • rugby
  • cricket

Accomplishments

Midlands retailer of the year from Tuffstuff workwear, Bronze distributor of the year ward from Portwest clothing

References

References available upon request.

Timeline

Store manager and Warehouse supervisor

Bodyguard workwear
10.2017 - 06.2025

Stock controller

Lion PFS
06.1998 - 09.2017

Bar staff member

Bass taverns
06.1996 - 04.1998

Warehouse worker

Fenns
09.1993 - 04.1996

GCSEs - Maths, English, BIS,

St Thomas Aquinas
/1988 - /1993

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John Carter