John Buckle
Swindon,South West
Summary
Motivated Project Manager with 30 years of experience controlling all stages of projects from inception through monitoring and closing, exceeding expectations of being on time and on budget. Considerable client-facing project experience has driven commitment to customer satisfaction.
Overview
45
45
years of professional experience
8
8
years of post-secondary education
Work History
IT Contractor Part Time
Great Western Hospital
Swindon, South West
01.2020 - Current
- Cooperated with IT function to create and manage application environments.
- Managed and maintained projects within budget, schedule and applicable building codes.
- Supported and managed application and installation configurations to provide continuous services.
IT Project Manager
Lexmark
Swindon, Wiltshire
06.2015 - 12.2019
- Ensured consistent stability and security of Data services across the business, growing Print and document efficiency.
- Tested and administered disaster recovery plans for different systems.
- Collaborated with project engineers to roll out, manage, or patch software.
- Liaised with third parties to purchase end user equipment as necessary.
- Assessed data security and compliance to GDPR regulations.
- Led infrastructure projects to install and upgrade various systems.
- Oversaw execution of IT projects from inception to execution.
- Executed projects using Waterfall and Agile methodologies.
- Directed installation and configuration of computer hardware, operating systems and applications.
- Spearheaded new IT training and development programmes to boost employee retention.
- Acted as first point of contact for hardware and software troubleshooting queries.
- Executed performance reports and submitted to management for review.
- Identified skill gaps and restructured IT team, increasing department capabilities.
- Managed team of IT support technicians, developing workflows and processes.
- Coordinated and delivered multiple Equipment projects across Honda sector, worth £1000000.
- Utilised in-depth business analysis techniques to identify areas for improvement, maximising Print and Scanning.
- Maintained budgetary control, developing Honda investments in line with EMEA road map.
- Collaborated across teams to align and deliver overarching business strategy.
IT Project Manager
Hewlett Packard Enterprise
Bracknell, Bracknell Forest
01.2009 - 05.2015
- Ensured consistent stability and security of Retail Systems services across the business, growing efficiency.
- Coordinated and delivered multiple Installation projects across Retail sector, worth £20000000.
- Utilised in-depth business analysis techniques to identify areas for improvement, maximising Systems and Processes.
- Collaborated across teams to align and deliver overarching business strategy.
- Tested and administered disaster recovery plans for different systems.
- Collaborated with project engineers to roll out, manage, or patch software.
- Liaised with third parties to purchase end user equipment, as necessary.
- Assessed data security and compliance to GDPR regulations.
- Led infrastructure projects to install and upgrade various systems.
- Oversaw execution of IT projects from inception to execution.
- Executed projects using Waterfall and Agile methodologies.
- Directed installation and configuration of computer hardware, operating systems and applications.
- Trained IT support staff to manage enquiries from end-users with first-call resolution.
- Spearheaded new IT training and development programmes to boost employee retention.
- Acted as first point of contact for hardware and software troubleshooting queries.
- Identified and recommended cost-effective technology solutions.
- Executed performance reports and submitted to management for review.
- Identified skill gaps and restructured IT team, increasing department capabilities.
- Managed team of IT support technicians, developing workflows and processes.
- Led IT support for 1st, 2nd, and 3rd line hardware and software issues.
Project Manager
Tally Genicom
Basingstoke, Hampshire
05.2007 - 01.2009
- Acted as single point of contact for customers and internal stakeholders.
- Led technical delivery teams with in-depth understanding of processes and techniques to deliver high-quality solutions.
- Documented appropriate project plans and controls in line with change lifecycle.
- Managed workforce planning, compiling information for informed decision-making.
- Identified and deployed resources with individual responsibilities for project completion.
- Identified and managed budget, timescale and scope changes, recommending actions and improvements to meet project goals.
- Defined risk profiles for each project and prepared contingency plans to minimise business risk.
- Used project management tools and techniques for positive, successful outcomes.
- Used business intelligence reports to manage project financials, initialise project invoicing and revenue recognition.
- Built and nurtured professional relationships with wide range of stakeholders.
- Monitored project spending and compiled budgets to develop business use cases.
- Implemented and maintained appropriate systems to enable successful planning and scheduling.
- Delivered on projects' key objectives with agreed budgets, timelines and standards.
- Prepared project performance reports with statistics and newly researched information.
- Assured project documentation followed internal quality standards.
- Supervised 30 direct reports with daily support, regular goal-setting and appraisals.
- Adhered to project governance cadence and escalation routes.
- Streamlined multiple plans and dependencies across range of teams into single overarching perspectives and plans.
Commercial Project Manager
Ad young Technical Services
Bristol, Avon
01.1991 - 01.2007
- Defined project scope, milestones and task allocation to establish and maintain clear progress plans.
- Led and motivated talented project teams, achieving targets within stipulated deadlines.
- Chaired project governance reviews and resolved challenges.
- Upheld quality excellence by monitoring and correcting work, delivering projects on time and to meticulous standards.
- Drove client retention through quality project execution.
- Managed desires and expectations for key stakeholders across numerous high-value projects.
- Conducted technical and customer meetings, increasing communication and strengthening stakeholder relationships.
- Delivered projects on time and under budget through strict implementation and cost controls.
- Reduced costs by allocating site resources and subcontractors for strict budget controls.
- Built relationships with stakeholders through outstanding client management skills.
- Built company reputation by managing and successfully delivering projects.
- Negotiated with suppliers to reduce costs.
- Tracked and communicated project status, timelines and action items from project inception to delivery.
- Designed project presentations and reports for executive teams.
- Analysed industry trends to identify process improvements and business opportunities.
- Delivered on revenue targets and service KPIs.
- Led meetings with department executives to review project status, drafting action plans to deliver proposed changes.
- Managed estimation processes by preparing bid packages, procurement plans and contract reviews.
- Trained and mentored junior team members, leveraging previous experiences in boosting project progress.
- Determined project schedules and kept projects on track using proactive adjustments to workflow.
- Generated project cost estimations with outstanding accuracy, guiding effective decision-making.
- Managed scopes and deadlines using different project management methods.
- Reduced downtime with effective scheduling and resourcing.
- Improved operations by generating project status reports and identifying issues for corrective action.
- Delivered exceptional service to clients, maintaining relationships for future business opportunities.
- Interviewed and hired top-performing talent.
- Achieved high client satisfaction through consistent delivery and communication.
- Secured new business opportunities by conducting research and networking.
- Submitted performance feedback to stakeholders, keeping project teams on track.
- Minimised accidents and incidents with comprehensive health and safety procedures.
- Collaborated with cross-functional teams to draft strategic, realistic project schedules and plans.
- Developed analytics tools to track project progress and impact.
Project Coordinator
Xerox
Newbury, Berkshire
01.1985 - 03.1991
- Maintained project schedules by managing deadlines and adjusting workflows to suit.
- Maximised communication and transparency between clients, internal departments and stakeholders.
- Enhanced project transparency and accountability with rigorous evaluation and record-keeping.
- Established document control to regulate access to sensitive information.
- Directed resources and activities towards achieving client requirements.
- Created reference documentation for managing projects and preparing user manuals.
- Adjusted different team sizes to meet task demands and decrease delivery delays.
- Applied project management methodologies to drive and deliver projects.
- Implemented change control processes, minimising scope creep and cost overruns.
- Collaborated with project teams in gathering user requirements and developing project plans.
- Studied completed projects to pinpoint opportunities for improvement.
- Recorded user requirements and scope for reference and tracking purposes.
- Communicated project progress and challenges to stakeholders for decision-making purposes.
- Enforced policies and procedures to keep projects on track.
- Reviewed project documents and highlighted discrepancies and errors for correction.
- Identified and developed solutions to curb risks to project implementation.
Service and Support Engineer
Lockheed Martin
Bracknell, Berkshire
01.1981 - 03.1985
- Established and troubleshot network and data communications systems.
- Completed investigations to check on reported errors, reproduce problems and trace faults.
- Maintained internet and intranet websites to maximise reliability and usability.
- Offered technical advice to programmers and developers to help optimise designs.
- Answered user questions about hardware and software operation to help resolve problems.
- Supported loading of peripheral equipment with selected materials.
- Delivered reliable, high quality technical support to average of EMEA users daily.
- Tested function of peripheral equipment and completed quality repairs.
- Scanned systems, diagnosing and correcting equipment failures and performance issues.
- Followed manufacturing instructions and design specifications when completing repairs.
- Followed technical documentation for accurate installation, maintenance and repair work.
- Tracked computer system and network performance to identify root causes of issues.
- Prepared equipment for staff use, installing cables, operating systems, and software.
- Installed new software for users and monitored version and patch update requirements.
- Distilled complex technical information into easily digestible instructions for end-users.
- Carried out new hardware installations and updates, keeping systems functional and secure.
Apprentice Engineer
Technograpgh And Telegraph
Bracknell, Berkshire
04.1978 - 04.1981
- Maximised reliability of Production and Development equipment by performing preventative maintenance through Break Fix and PM.
- Maintained quality and safety standards, ensuring use of tools and equipment in line with company policies and instructions.
- Prevented operational disruptions, covering illnesses and absences to ensure successful project completion.
- Facilitated progress tracking, recording all tasks performed in Manufacturing.
- Employed Electronic and Electrical Skills to install and repair Production structures with 95% success.
- Minimised equipment downtime by providing effective breakdown intervention.
- Read and interpreted blueprints and schematics to ensure accurate understanding of job specifications.
- Operated Production machinery, adjusting machine control settings to achieve optimal results.
- Assisted with compilation of as-built drawings.
- Learnt to complete and file workplace documentation.
- Observed existing strategies and techniques and offered suggestions for improvements.
- Carried out project tasks under supervision.
- Communicated with colleagues to collaborate on projects and handover tasks.
- Adhered to health and safety regulations.
- Diagnosed product faults with Plan-Do-Check-Act methodology.
- Executed reliability prediction analysis and failure mode and effects analysis.
- Set up engineering and building works across various sites.
Education
NVQ Level 4 - Electronic Engineering
City And Guilds
London 04.1978 - 04.1982
Higher National Diploma - Printed Circuit Technology
Institute Of Metal Finishing
Slough 02.1980 - 02.1981
Diploma of Higher Education - Digital Electronics
National Electronic School
Reading 02.1983 - 02.1984
GCSEs - Geography, History,Sociology,Maths,English,Triple Science.
GCSE
Bracknell, Bracknell Forest 04.1976 - 04.1978
Skills
- Compliance understanding
- Vendor sourcing
- Analytical problem solving
- Interdisciplinary collaboration
- Hiring and training
- Financial administration
- Technology integration
- Proposal creation
- Training and development
- Business process re-engineering
- Advanced problem solving
- Lean manufacturing and design
- Project planning and development
- Disaster Recovery Methodologies
- Contract Management
- Staff Management
- Systems Design Documentation
- Microsoft Active Directory
- Budget administration
- Performance Evaluations
- Testing and Conversion Plans
- Functional & Business Requirements
- Project Management
- Logistics Management
- Budgeting
- Change Control Processes
- Computer Architecture
- Technical Support
- Project estimation and bidding
- Systems Installation, Configuration and Upgrading
- Team Bonding
- Startups and turnarounds background
Languages
English
Fluent
Timeline
IT Contractor Part Time
Great Western Hospital
01.2020 - Current
IT Project Manager
Lexmark
06.2015 - 12.2019
IT Project Manager
Hewlett Packard Enterprise
01.2009 - 05.2015
Project Manager
Tally Genicom
05.2007 - 01.2009
Commercial Project Manager
Ad young Technical Services
01.1991 - 01.2007
Project Coordinator
Xerox
01.1985 - 03.1991
Diploma of Higher Education - Digital Electronics
National Electronic School
02.1983 - 02.1984
Service and Support Engineer
Lockheed Martin
01.1981 - 03.1985
Higher National Diploma - Printed Circuit Technology
Institute Of Metal Finishing
02.1980 - 02.1981
Apprentice Engineer
Technograpgh And Telegraph
04.1978 - 04.1981
NVQ Level 4 - Electronic Engineering
City And Guilds
04.1978 - 04.1982
GCSEs - Geography, History,Sociology,Maths,English,Triple Science.
GCSE
04.1976 - 04.1978
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