Recruitment
John Boylan
Recruitment
WIGAN,Please Select...
Summary
Focused Director with demonstrated ability to organise work, establish priorities and delegate tasks to meet service delivery requirements. Skilled in communicating to meet performance and productivity requirements while ensuring compliance with policies and regulations. Proven expertise in Account Management.
Overview
23
23
5
5
Quality Inspection Containment
Work history
Managing Director
Safety Net Recruitment Ltd
Kirkby, Knowsley
08.2022 - Current
- Reviewed reports from subordinate management to identify areas of opportunity.
- Identified market demands and consumer trends to increase customer base and retention rates.
- Partnered with management team to optimise operations and reduce costs.
- Maintained smooth operations through careful management of office workflow and administrative processes.
- Directed administration and optimization of financial operations, payroll, and accounting processes.
- Boosted customer satisfaction scores through fast and knowledgeable issue resolution.
- Hired exceptional candidates and effectively led staff to maximise productivity and eliminate process lags.
- Cultivated strong work culture and high standards to drive employee retention and performance.
- Directed staffing requirements, managed priorities and coordinated workflows to uphold productivity objectives.
- Maintained organisational compliance with applicable legislation and regulations.
- Spearheaded strategic planning and decision-making processes aligning with mission and stakeholder interests.
Operations Director
Safety Net Recruitment Ltd / Containment Company
Speke, Liverpool
01.2018 - 02.2022
- Spearheaded strategic planning and decision-making processes aligning with mission and stakeholder interests.
- Devised strategic objectives to guide business decision-making and achieve long-term goals.
- Partnered with management team to optimise operations and reduce costs.
- Advocated for improvements through transformational value-based leadership.
- Directed the day-to-day work of 6 employees and motivated teams to exceed objectives.
- Initiated aggressive hiring push and training of industry-renowned candidates to drive organisational improvements.
- Maintained organisational compliance with applicable legislation and regulations.
- Interviewed, hired, and trained staff on best bar practices, maintaining highly efficient service teams.
- Displayed energy and enthusiasm in afast-paced environment.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
Education
GCSEs - Maths,English,Chemistry,
Mesnes High School
Wigan 01.1982 - 07.1985
Skills
- Integrative negotiation
- Financial leadership
- Business development
- KPI management
- Business administration
- Employee management
- Operations management
- C-suite experience
- Accounting processes
- Excel proficiency
- Contract management
- Strategic consultancy
- Customer service
- Employment law
- Payroll administration
- Communication skills
- Customer-focused
- Knowledge of [Software]
- Team building
- Project budgeting
- Entrepreneurial mindset
- Operational management
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Managing Director
Safety Net Recruitment Ltd
08.2022 - Current
Operations Director
Safety Net Recruitment Ltd / Containment Company
01.2018 - 02.2022
GCSEs - Maths,English,Chemistry,
Mesnes High School
01.1982 - 07.1985
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