John Agbana

I am a highly motivated and energetic individual with experience in customer service and Sales environments, I have previously worked as a Customer Agent for HMRC where I have dealt with high amounts of customer queries and documentation all while writing notes to ensure I provide high customer satisfaction,outstanding bills, and bill queries,bank details, and the tracking whilst being confident and talking to customers of all backgrounds and personalities I am a confident and experienced professional with a strong background in customer service. Over the past few years, I have honed my skills in effectively communicating with diverse groups of individuals, ensuring that each person i talk to feels valued and supported throughout their customer experience. My ability to listen actively and address concerns promptly has consistently led to positive outcomes and high satisfaction rates among residents. I thrive in fast-paced environments and excel at building rapport with individuals , understanding their unique needs, and providing tailored solutions. My experience includes managing inquiries, resolving issues, and facilitating events that foster a sense of clarity within the their issues. I am committed to creating a welcoming atmosphere in person and over the phone and ensuring that everyone is satisfied. With a proactive approach and a keen eye for detail, I am adept at collaborating with various teams to enhance the overall customer experience.