Summary
Overview
Work History
Education
Skills
Timeline
Generic
JOHN ADEJOH

JOHN ADEJOH

ADELAIDE

Summary

I am a caring, empathetic and talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial skills, and social skills, competent planner, developer, and implementer of complex individual program plans. Certified medication administrator, verifying patient medicine, nutrition plan adherence according to strict detail, and helping clients integrate into the community and live more robust lives. Creative and empathetic assistant with 2 years of experience building community and developing social skills through incremental therapeutic techniques.

Overview

25
25
years of professional experience

Work History

AREA MANAGER

GLOBACOM LTD
10.2014 - 09.2021
  • Attended management meetings and implemented new strategies by effectively implementing sales strategy and tactics, plan of action (POA) by company policies
  • Supervised sales executives on assigned tasks leading to opening and development of five (5) new wholesale channels within assigned territories monthly
  • Worked with our distributors and wholesalers within the state and environs to increase purchases by at least 20% over the previous month
  • Coordinated promotional activity programs to increase product awareness in the market thereby growing territory subscribers by 10% every month
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.
  • Resolved conflicts promptly to promote positive environment for customers.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.
  • Transformed underperforming teams into productive, profitable teams.
  • Planned operations to meet established schedules, factoring in order demands and business forecasts.
  • Brought in exceptional candidates to boost team productivity and operational efficiency.
  • Directed workforce planning, customer retention and customer service management for multiple locations.
  • Evaluated production levels, quality standards and maintenance actions to identify and address operational problems and maintain targets.
  • Dedicated to expanding client bases by building lasting relationships.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Maximized resource utilization and achieved production targets by managing day-to-day usage of department resources.
  • Oversaw budget planning, strategy development, community outreach for organization.
  • Reduced turnover 50% by enhancing training, motivation and engagement strategies with all employees.
  • Drove revenues and team morale by developing and deploying sales contests.
  • Exceeded sales forecast figures by 30% regularly through superior customer care.

COMMUNITY PHARMACIST

AKAD PHARMACY & STORES LTD
02.2013 - 09.2021

PART-TIME

  • Checked prescriptions for proper dosage and maintained medication profiles of customers including registry of poisons and narcotic and controlled drugs
  • Compounded prescribed pharmaceutical products by calculating, measuring, and mixing the quantities of drugs and other ingredients required and filling appropriate containers with correct quantity as well as dispensed prescribed pharmaceuticals to customers or other health care professionals and advise them on indications, contra-indications, adverse effects, drug interactions and dosage
  • Ordered and maintained stock of pharmaceutical supplies while advising customers on the selection and use of non-prescription medication
  • Supervised and coordinated the activities of other pharmacists, pharmacy assistants, pharmacy technicians, and other staff.
  • Assisted patients with over-the-counter medication recommendations and responded to questions concerning drug interactions.
  • Administered wide range of immunization and contraception options in alignment with individual needs.
  • Adhered to pharmacy laws and code of ethics.
  • Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
  • Provided patient counseling and advice on prescriptions as well as alternatives and over-the-counter medications.
  • Effectively prioritized tasks and organized workflow to increase efficiency.
  • Supervised and coached team of pharmacy technicians and trainees.
  • Managed drug and supply inventories.
  • Advised patients on medication side effects and contraindications and explained proper administration.
  • Counseled patients regarding proper intake of medications.
  • Educated patients on proper medication use.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Properly filled and dispensed average of [Number] prescriptions per day.
  • Assisted other pharmacy staff with drug inventory, purchasing, and receiving.
  • Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
  • Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
  • Completed accurate cycle counts, inventory management and will calls for customers.
  • Hand counted controlled medications, measured liquids and reconstituted antibiotics.
  • Performed technical processes required to dispense medications to patients.
  • Monitored medication dispensing machines within hospital pharmacy to make supplies readily available to clinical staff.
  • Closely monitored department performance metrics.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
  • Reconstituted oral liquids.
  • Processed over 50 prescriptions per day in a busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
  • Administered immunizations and met with patients for medication consultations, effectively improving awareness of the pharmacy's health services.
  • Helped achieve pharmacy business objectives by increasing sales and gross margins by 60%.

SUPPORT WORKER, NEWCASTLE

NEWCROSS HEALTHCARE SOLUTIONS
SUNDERLAND, TYNE & WEAR
03.2022 - Current
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Develop and review individual support plans and provided support that is appropriate for them and enhanced the individual’s physical and emotional well-being
  • Assist/prompt for medication use in line with individuals’ medication administration plan
  • Support individual client throughout the day in areas they require support to live as normal a life as possible
  • Worked with other support workers for the overall benefit of clients
  • Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.
  • Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
  • Promoted community integration by providing extensive physical, emotional and social support.

SUPPORT WORKER

FLORENCE CARE & SUPPORT
SUNDERLAND, TYNE & WEAR
12.2021 - Current
  • Developed and reviewed individual support home residents’ care plans and provided care that was appropriate for them and enhanced the resident’s physical and emotional well-being
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Promoted community integration by providing extensive physical, emotional and social support.
  • Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.
  • Assisted with personal hygiene, washing assistance with using the toilet, dressing up, and incontinence
  • Played the role of a key worker with a group of residents and supported them throughout the day
  • Worked with other caregivers for the overall benefit of residents.

SENIOR SALES EXECUTIVE, KOGI STATE

GLOBACOM LTD
02.2011 - 09.2015
  • Opened and developed retail channels in assigned territories following sales strategy and tactics, plan of action in compliance with sales force effectiveness regulations of my organization
  • Participated in promotional activity programs to increase product awareness in the market thereby growing our subscriber base by 10% month in month out.
  • Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
  • Demonstrated products and features to customers, answered questions, and overcame objections.
  • Protected top-priority accounts by employing effective sales and marketing techniques.
  • Developed relationships with high-profile clientele by successfully employing advance sales techniques.
  • Managed digital marketing initiatives in accordance with consumer targets and needs.
  • Outperformed revenue targets by effectively applying solution selling and consultative sales techniques.
  • Employed effective problem-solving techniques, increasing client satisfaction ratings.
  • Analyzed market trends in consumer industries to implement appropriate marketing and sales methods.
  • Facilitated relationships with target accounts through the implementation of proven networking methods.
  • Recognized and resolved compound problems that affected upper-level management and business initiatives.
  • Sold recharge bundles and broadband services to new and established customers.

SENIOR MEDICAL REPRESENTATIVE

ASTRAZENECA NIGERIA
12.2009 - 01.2011
  • Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.
  • Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
  • Completed patient referrals to other medical specialists.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
  • Recognized trends within territory and industry to create proactive plans.
  • Developed marketing materials such as case studies and product brochures to promote and educate buyers on product offerings.
  • Conducted routine product demonstrations to verify proper utilization and improve patient outcomes.
  • Computed total costs and profit requirements for customer sales to provide accurate pricing.
  • Prospected continuously for new potential customers and maintained robust conversion rate.
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
  • Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
  • Conducted research to stay up-to-date with industry trends, prices and market competition.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
  • Exceeded sales goals, increased revenue and facilitated sales.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Used consultative sales approach to understand and meet customer needs.
  • Resolved order issues efficiently and enhanced customer satisfaction ratings.
  • Contacted customers and prospects to generate new business to achieve company growth goals.
  • Identified prospect needs and developed appropriate responses along with information on suitable products and services.
  • Monitored weekly sales to write reports for senior leadership and streamline operational processes.
  • Serviced existing accounts on regular basis to maximize revenue.
  • Proactively managed client correspondence and recorded tracking and communications.
  • Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
  • Exceeded established sales goals and increased client retention.
  • Managed sales plan activities, promotions, and product launches resulting in expanded revenues and branding.
  • Branded products through effective salesmanship and maintained long-term relationships with clients.
  • Conferred with existing and potential customers to assess requirements and propose optimal solutions.
  • Researched potential clients and markets to prepare for appointments.
  • Worked to develop network by identifying and pursuing new leads, attending industry events and building rapport with clients.
  • Demonstrated products and specific features at customer locations and special events.
  • Maximized business potential by providing excellent customer service and ensuring 100% client retention.
  • Networked at events and by phone to expand business profits and revenues.
  • Leveraged proven sales methods to increase revenue and surpass sales objectives.
  • Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.

SENIOR MEDICAL REPRESENTATIVE, KWARA

BIOFEM PHARMACEUTICALS LTD
08.2007 - 11.2009
  • Discovered new markets for Merck brands across my territory thereby enlisting Merck Sante brands on hospital formularies and pharmacies in my territory
  • Promoted and ensured continued patronage of Merck Sante brands in hospitals already using our brands
  • Made prompt supplies of products to customers and distributors
  • Channeled feedback/market intelligence to management to improve on our products and services.
  • Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.
  • Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
  • Completed patient referrals to other medical specialists.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
  • Recognized trends within territory and industry to create proactive plans.
  • Developed marketing materials such as case studies and product brochures to promote and educate buyers on product offerings.
  • Conducted routine product demonstrations to verify proper utilization and improve patient outcomes.
  • Computed total costs and profit requirements for customer sales to provide accurate pricing.
  • Prospected continuously for new potential customers and maintained robust conversion rate.
  • Conducted research to stay up-to-date with industry trends, prices and market competition.
  • Used consultative sales approach to understand and meet customer needs.
  • Exceeded sales goals, increased revenue and facilitated sales.

Education

MBA - BUSINESS ADMINISTRATION

Obafemi Awolowo University
ILE-IFE
01.2010

Bachelor of Pharmacy - Pharmacy

Ahmadu Bello University
ZARIA,NIGERIA
10.2005

Senior Secondary Certificate - undefined

FAAN Secondary School Kano

Skills

  • Presentation Design
  • Incapacitation Care
  • Social Perceptiveness
  • Patient Ambulation
  • Attentive to People
  • Caring Companionship
  • Daily Living Support
  • Household Cleaning
  • Daily Logs

Timeline

SUPPORT WORKER, NEWCASTLE

NEWCROSS HEALTHCARE SOLUTIONS
03.2022 - Current

SUPPORT WORKER

FLORENCE CARE & SUPPORT
12.2021 - Current

AREA MANAGER

GLOBACOM LTD
10.2014 - 09.2021

COMMUNITY PHARMACIST

AKAD PHARMACY & STORES LTD
02.2013 - 09.2021

SENIOR SALES EXECUTIVE, KOGI STATE

GLOBACOM LTD
02.2011 - 09.2015

SENIOR MEDICAL REPRESENTATIVE

ASTRAZENECA NIGERIA
12.2009 - 01.2011

SENIOR MEDICAL REPRESENTATIVE, KWARA

BIOFEM PHARMACEUTICALS LTD
08.2007 - 11.2009

MBA - BUSINESS ADMINISTRATION

Obafemi Awolowo University

Bachelor of Pharmacy - Pharmacy

Ahmadu Bello University

Senior Secondary Certificate - undefined

FAAN Secondary School Kano
JOHN ADEJOH