Summary
Overview
Work History
Education
Skills
Certification
References
Interests
Work Availability
Timeline
Hi, I’m

Joanne Higson

Nursery Practitioner
Bolton
Joanne Higson

Summary

Compassionate individual with desire to make a difference in children's lives with special educational needs and disability. Excited to step in and positively impact student learning or teacher wellbeing with timely support.

Overview

3
years of post-secondary education
1
Certification
19
years of professional experience

Work History

Little Holcombe Nursery
Bury

Nursery Nurse
03.2020 - 01.2024

Job overview

  • Safeguarded and protected welfare of young children.
  • Established and maintained positive relationships with parents, carers and nursery staff.
  • Worked well with team by demonstrating respect and willingness to help wherever needed.
  • Maintained records of children's daily activities, meals and medications administered.
  • Supervised indoor and outdoor play, providing first aid as necessary.
  • Planned creative activities to motivate and inspire children.
  • Oversaw key group of 4 children and kept detailed progress observations.
  • Developed positive, trusting relationships with groups of young children.
  • Supported children to identify and manage their feelings and behaviours.
  • Maintained clean, safe play environments, disinfecting toys and surfaces regularly.
  • Handled nappy changes and baby feeding while keeping detailed log sheets.

Primark
Bury

Customer Service Assistant
07.2016 - 03.2020

Job overview

  • Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
  • Assisted customers with varying questions using product knowledge and service expertise.
  • Advised customers on availability, pricing and location of products.
  • Multi-tasked to keep customer service levels at optimal capacity at peak times.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Replenished store inventory regularly, monitoring stock demands to appropriately address customer needs.
  • Obtained feedback from customers to improve service experience.
  • Processed and issued refunds, exchanges and credit notes, providing tailored solutions to customer issues.
  • Trained new associates on cash register operations, advising on appropriate handling of customer sales, refunds and cashing up.

AQA
Manchester

Temporary Production and Logistics Assistant
05.2018 - 09.2018

Job overview

  • Communicated clearly with people at different levels in fast-paced environment.
  • Completed and filed paperwork for reporting and administrative purposes.
  • Maintained clean and orderly work areas, gathering resources and equipment at end of shift.
  • Adhered to production schedules using impeccable time management to complete high-volume tasks.
  • Virus checking digital media files.
  • Prepping and booking candidates coursework and non-exam assessments ensuring it is entered correctly on a database.
  • Corresponding with candidates schools via email.

HAYS
Manchester

Supply Teaching Assistant
01.2016 - 03.2017

Job overview

  • Maintained child safety, security and good behaviour during classroom and outdoor activities.
  • Provided supervision to guarantee safety of students during group activities, events and school trips.
  • Organised class spaces and prepared materials for upcoming teacher lessons.
  • Attended to younger children's basic physical needs and assisted in development of personal skills.
  • Performed administrative activities such as taking attendance, marking assignments and maintaining student records.
  • Observed children during social interactions and encouraged positive choices for minimising and resolving conflicts.

Cerritos Lane Preschool
California USA

Preschool Teacher
11.2009 - 07.2015

Job overview

  • Helped children learn numeracy skills using counting games.
  • Boosted vocabulary development through singing, storytelling and role-play activities.
  • Discussed behavioural issues with parents offering practical solutions for improved child development.
  • Utilised learning through play to enhance children's creativity.
  • Prepared nutritious meals and snacks, carefully adhering to individual dietary requirements and portioning standards.
  • Used arts and crafts activities to encourage self-expression.

Pinecrest Preschool & Childcare Center
California USA

Preschool Teacher
06.2005 - 10.2009

Job overview

  • Created safe and stimulating outdoor learning environments.
  • Encouraged sharing and teamwork for positive social development.
  • Supported children with toilet training to aid physiological development.
  • Conducted risk assessments for activities to uphold Health and Safety.
  • Used phonics to build reading and writing skills.
  • Celebrated children's successes to encourage pride and sense of achievement.

Education

Manchester Metropolitan University

Bachelor of Arts from Early Years and Childhood Studies
09.2016 - 05.2019

Skills

  • Safeguarding
  • Health and Safety Compliance
  • Attentive and proactive
  • Team player
  • Effective communicator
  • Activity planning
  • Positive attitude
  • Adaptable

Certification

  • Enhanced DBS Subscribed, 23/02/2025
  • Paediatric First Aid, 15/04/2026

References

References available upon request.

Interests

Hygge enthusiast

Exploring nature and woodlands

Scenic walks

Trips to the farm

Going to museums

Watching musicals and pantomimes

Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Nursery Nurse

Little Holcombe Nursery
03.2020 - 01.2024

Temporary Production and Logistics Assistant

AQA
05.2018 - 09.2018

Manchester Metropolitan University

Bachelor of Arts from Early Years and Childhood Studies
09.2016 - 05.2019

Customer Service Assistant

Primark
07.2016 - 03.2020

Supply Teaching Assistant

HAYS
01.2016 - 03.2017

Preschool Teacher

Cerritos Lane Preschool
11.2009 - 07.2015

Preschool Teacher

Pinecrest Preschool & Childcare Center
06.2005 - 10.2009
Joanne HigsonNursery Practitioner