JOHANNA LANDU
Legal Assistant
West Midlands,BIR
Summary
Perceptive Legal Assistant passionate about helping others reach personal and professional goals. Highly skilled at networking to build vital relationships with leading area employers. Strategic when placing clients in rewarding jobs based on skills, interests and abilities. Successful at coaching clients on resume writing, interviewing, time management and teamwork.
Overview
8
8
years of professional experience
8
8
years of post-secondary education
3
3
Languages
Work History
Lead Employment Advisor
Maximus UK
Birmingham
10.2023 - Current
- Coached new employees struggling with specific tasks
- Supervised teams and individuals, giving feedback on performance and setting goals for improvement
- Helped leadership develop and implement strategic action plans to achieve performance and operational objectives
- Addressed and resolved escalated concerns in absence of senior management.
- Manged a caseload of up to 20 participants while overseeing a team of 9 Employment Advisors
- Assisted clients with completing job applications and submitting resumes to improve interview chances
Employment Consultant
Maximus UK
Birmingham
03.2022 - Current
- Verified participant eligibility for employment programs and followed up on applications
- Building and maintaining communication lines with various stakeholders, and external providers to ensure that highest level of service is provided across the board to participants as well as to the advisors
- Onboarded consumers and helped develop personalized plans for obtaining gainful employment
- Adhered to CSS's, excelling job starts targets, averaging 4-8 per month while maintaining a caseload of 70 participants
- Enhanced candidates' potential to find employment by teaching job search skills and holding mock interviews
Event Planner
Royale Events Just a Touch of Royalty
Birmingham
04.2020 - Current
- Reported regularly on event preparation status and readiness
- Recruited professionals to handle specific tasks outside of expertise and skill set
- Planned events to boost community engagement and connect with local media for coverage
- Improved future events based on strengths and weaknesses of previous event plans.
- Established working relationships with clients by organizing various events.
- Performed event coordination for larger parties and gatherings.
Tutor
Tutorful
Birmingham
04.2018 - 04.2023
- Suggested learning resources to increase student interest and retention
- Helped students develop critical thinking skills and strong study habits to improve grades
- Traveled to student's home or preferred location to conduct tutoring sessions
- Demonstrated a conducive, distraction-free environment to aid tutees in understanding content.
Startup Founder
Noire Royale
Birmingham
02.2021 - 03.2023
- Engaged daily with community using posts, stories and tweets
- Tracked customer engagement and feedback to optimize social media strategies
- Preserved brand reputation in social media by reacting to negative feedback.
- Sold a variety of vegan makeup accessories to interested customers as well as being a provider to local makeup artists in need of supplies.
Junior Enrolment Advisor
Lifetime Training
Bristol
06.2021 - 01.2022
- Providing learners with information about the learning opportunities their employers have put them forward for
- Training new starters on how to use the company system as well as giving them tips on how to best reach their goals and achieve the team's KPI
- Managing the allocated caseload of 35 learners while maintaining clear lines of communication with other teams and various managers.
Legal Secretary
Newlife HealthCare Agency
Birmingham
08.2020 - 07.2021
- Maintained advanced knowledge of Microsoft Office and common office software.
- Maintained office supplies inventory by checking stock and ordering new supplies
- Provided clerical support to company employees by copying, faxing, and filing documents
- Handled daily scheduling tasks and provided administrative support for entire department
Sales Assistant
River Island
Birmingham
06.2018 - 07.2021
- Handled sales floor needs, including updating pricing and signage
- Enhanced sales with suggestions of related products and services based on purchases and stated needs
- Greeted customers with friendly and welcoming attitude.
- Fielded customer questions to share information about products, availability, and pricing
- Assisted customers with prompt and polite support in-person and via telephone
Student Ambassador
Arden University
Birmingham
07.2018 - 10.2020
- Explained campus programs and offerings to assist students in connecting with resources and interests
- Promoted interest in campus events, organizations and mission
- Engaged with prospective students via school social media platforms
- Supported students needing extra assistance, offering tutoring resources and advice
- Responded to requests for information from media and designated appropriate spokespeople and information sources
Paralegal Intern
Talbots Law
Birmingham
06.2019 - 07.2019
- Coordinated case information by meetings with clients, experts and other professionals
- Prepared and organized trial exhibits for each case
- Maintained current and thorough law library to support firm's legal staff
- Gathered and analyzed research data covering decisions, codes and statues.
Volunteer
Disability Support Project
Birmingham
06.2019 - 07.2019
- Learned tasks quickly to improve performance
- Treated people from all backgrounds with dignity and respect.
- Assisted with special events and programs
- Maintained clean, neat, and operational facilities to serve program needs
- Used strong interpersonal communication skills to convey information to others
Interpreter
NHS
Birmingham
04.2018 - 04.2019
- Retained overall meaning, tone and style of written texts through effective translation
- Improved comprehension through strategic paraphrasing.
- Facilitated communication between law enforcement personnel and individuals involved in crimes such as witnesses, persons of interest, and suspects
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension
Sales Advisor
River Island
Gloucester
06.2015 - 08.2017
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs
- Demonstrated features, answered questions and offered solutions
- Trained and mentored new sales representatives
Education
Diploma - Law & Legal Secretary
Thames College
London 08.2023 - 09.2023
Bachelor of Arts - Law
Arden University
Birmingham, United Kingdom 10.2017 - 05.2020
High School Diploma -
Loreto Secondary School
Balbriggan, Co. Dublin 09.2008 - 05.2014
Skills
Team Supervisionundefined
Additional Information
- ADDITIONAL INFORMATION . www.linkedin.com/in/jojolandu .
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Lead Employment Advisor
Maximus UK
10.2023 - Current
Diploma - Law & Legal Secretary
Thames College
08.2023 - 09.2023
Employment Consultant
Maximus UK
03.2022 - Current
Junior Enrolment Advisor
Lifetime Training
06.2021 - 01.2022
Startup Founder
Noire Royale
02.2021 - 03.2023
Legal Secretary
Newlife HealthCare Agency
08.2020 - 07.2021
Event Planner
Royale Events Just a Touch of Royalty
04.2020 - Current
Paralegal Intern
Talbots Law
06.2019 - 07.2019
Volunteer
Disability Support Project
06.2019 - 07.2019
Student Ambassador
Arden University
07.2018 - 10.2020
Sales Assistant
River Island
06.2018 - 07.2021
Tutor
Tutorful
04.2018 - 04.2023
Interpreter
NHS
04.2018 - 04.2019
Bachelor of Arts - Law
Arden University
10.2017 - 05.2020
Sales Advisor
River Island
06.2015 - 08.2017
High School Diploma -
Loreto Secondary School
09.2008 - 05.2014
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