Johanna Claridge
Administration Officer
Summary
Organized and competent Administration Officer with superior organizational, communication and problem-solving abilities. Well-versed in accounting, reporting, documentation and file management. Offers 30 years of experience in all aspects of administration areas.
Overview
28
28
years of professional experience
21
21
years of post-secondary education
Work History
Administration Officer
Hampshire County Council
Ringwood, Hampshire
08.2014 - Current
- Standardized office structures and processes to promote increased performance.
- Delivered performance reviews, recommending additional training or advancements.
- Managed daily payment processing and drafted related financial documents.
- Processed purchase orders and financial reports.
- Managed petty cash, purchase orders and account transactions.
- Aided colleagues, managers and customers.
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Maintained personnel records and updated internal databases to support document management.
- Completed forms and reports to facilitate admission, transfer or discharge.
- Collected, validated and distributed information to employees.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
Lunchtime Supervisor
Orchard Infant School
Dibden Purlieu, Southampton, Hampshire
07.2011 - 08.2014
- Supervise children at lunchtimes in the classroom, lunch hall and playground.
- Be aware of allergens around food.
- Play games and organize activities.
- First Aid.
Weekend Sales Secretary
Paul Jeffreys Estate Agents
Hythe, Southampton, Hampshire
03.2001 - 04.2009
- Prepared variety of different documents. Record keeping and filing.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Offered friendly and efficient service to customers.
Senior Shipping Clerk
Cory Brother Shipping Ltd.
Southampton, Hampshire
07.1991 - 07.2000
- Exceeded goals through effective task prioritization and great work ethic.
- Carried out day-to-day duties accurately and efficiently.
- Proved successful working within tight deadlines.
- Worked with customers to understand needs and provide excellent service.
- Maintained excellent attendance record, consistently arriving to work on time.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Drafted and managed work and shipping orders, bills of lading and HM Customs documentation for accurate and compliant record-keeping.
- Communicated with carrier representatives, customers and Port staff.
- Supported reporting, accounting and record-keeping staff with accurate updates regarding shipment information.
- Processed required paperwork to expedite handling of shipped and received goods.
Education
GCSE - Mathematics
Richard Taunton Sixth Form College
Southampton 09.2019 - 06.2020
OCR Level 2 - IT Users (ITQ)
Totton College
Totton, Southampton 09.2007 - 07.2009
City & Guilds - Level 1 & 2 Book-Keeping and Accounts
Totton College
Totton, Southampton 09.2007 - 07.2009
GCSE - English, Mathematics, Human Biology, Business Studies, Information Studies, Sociology
Totton College
Totton, Southampton 09.1988 - 07.1991
NAMCW Certificate & Diploma - Human Development, Child Care and Responsibility
Totton College
Totton, Southampton 09.1988 - 07.1991
Pitman Intermediate & Advanced - Typewriting
Totton College
Totton, Southampton 09.1988 - 07.1991
RSA - Typewriting, Word Processing, Audio Transcription
Totton College
Totton, Southampton 09.1988 - 07.1991
GCSE - English, English Literature, Mathematics, Integrated Science, History, German, Home Economics
Applemore School
Dibden Puelieu, Southampton 09.1983 - 07.1988
Skills
Account Reconciliation
Documentation and control
Database administration
Office management
Accounting expertise
File Maintenance
Office administration
Administrative support
Expense reporting
Customer Relations
Hard Working
Hobbies & Interests
I enjoy learning new arts and crafts such as macrame and crochet. My other interests involve reading; using our home gym, listening to music and forest walks with my family and our dog.
Timeline
GCSE - Mathematics
Richard Taunton Sixth Form College
09.2019 - 06.2020
Administration Officer
Hampshire County Council
08.2014 - Current
Lunchtime Supervisor
Orchard Infant School
07.2011 - 08.2014
OCR Level 2 - IT Users (ITQ)
Totton College
09.2007 - 07.2009
City & Guilds - Level 1 & 2 Book-Keeping and Accounts
Totton College
09.2007 - 07.2009
Weekend Sales Secretary
Paul Jeffreys Estate Agents
03.2001 - 04.2009
Senior Shipping Clerk
Cory Brother Shipping Ltd.
07.1991 - 07.2000
GCSE - English, Mathematics, Human Biology, Business Studies, Information Studies, Sociology
Totton College
09.1988 - 07.1991
NAMCW Certificate & Diploma - Human Development, Child Care and Responsibility
Totton College
09.1988 - 07.1991
Pitman Intermediate & Advanced - Typewriting
Totton College
09.1988 - 07.1991
RSA - Typewriting, Word Processing, Audio Transcription
Totton College
09.1988 - 07.1991
GCSE - English, English Literature, Mathematics, Integrated Science, History, German, Home Economics
Applemore School
09.1983 - 07.1988