Summary
Overview
Work History
Education
Skills
Additional Information
Interests
Timeline
Generic

Johan Hattingh

Ecommerce Leader
London

Summary

Dynamic leader with a proven track record at Amazon, excelling in team building and strategic execution. Spearheaded cross-border expansion initiatives, driving significant revenue growth and enhancing seller experiences. Expert in cross-functional collaboration, leveraging data-driven insights to optimize performance and achieve shared goals. Committed to fostering innovation and operational excellence.

Overview

8
8
years of professional experience

Work History

Head of EU Cross Border Selling

Amazon
London, England
11.2024 - Current
  • Defined and executed the strategic vision for European cross-border expansion in a post-Brexit landscape, managing and growing a multi-billion dollar business (>$10B annual GMS, +20% YoY growth), and streamlining selling and buying journeys for world wide international sellers and UK/EU customers.
  • Led and built high-performing teams of 20+ professionals to rapidly rapidly pilot and scale new ideas, driving fast growth and expanding premium product offerings for top global brands.
  • Owned the entire business performance metrics and profitability, establishing rigorous cross-regional alignment and accountability processes to accelerate profitable growth (+175bps YoY) amidst evolving markets.
  • Redesigned business metrics and reporting to align cross-regional teams behind shared goals, enabling rapid strategic pivots amid evolving economic and market conditions.
  • Directed strategic initiatives that created self-reinforcing growth flywheels, maximizing product awareness and accelerating profitable growth velocity through targeted incentives and education programs—contributing to sustained double-digit growth.
  • Fostered close collaboration between product, technology, and operations teams to create a seamless experience for both customers and sellers, boosting profitability and strengthening market leadership.

Senior Program Manager - Ecommerce Expansion

Amazon
London, England
11.2023 - 11.2024
  • Led the overall strategy and execution of programs to enable seamless UK-EU seller expansion, driving significant seller base growth (+15% YoY) and simplifying cross-border selling.
  • Developed targeted seller segmentation frameworks to accelerate growth by focusing initiatives on high-potential seller groups (+41% GMS YoY) and competitive pricing strategies.
  • Accelerated new product launches by +23% by piloting innovative technologies and solutions, enabling 35% faster time to first sale and scalable seller ramp-up.
  • Built and optimized go-to-market strategies for high-profile campaigns and strategic programs, ensuring maximum adoption and impact.
  • Fostered worldwide cross-functional collaboration across recruitment, product, finance, and technology teams to simplify the expansion process, launch targeted product selection, and develop scalable tools that accelerate growth.

Process Improvement Manager

Amazon
London
04.2022 - 11.2023
  • Led cross-functional initiatives driving root cause analysis and data-driven solutions to build an end to end new global Seller Experience for Aggregators (Multi Brand Sellers), resulting in this cohort growing +57% YoY.
  • Managed long-term stakeholder priorities and aligned global business and technical teams to deliver sustainable growth and operational improvements through reducing platform customer contacts by -30% YoY.
  • Developed and executed product roadmap strategies balancing feature delivery and trade-offs to optimize revenue growth and efficiency.
  • Influenced senior leadership through structured business cases and data insights, improving issue resolution speed and strengthening collaboration across regions.

General Manager Strategic Projects and Procurement

LiebenGroup
Cape Town
10.2020 - 04.2022
  • Developed and implemented international procurement strategies and inventory controls that increased corporate working capital by 50% across business units.
  • Led business case development for major cost-saving initiatives targeting South Africa’s four largest retail chains, resulting in significant operational efficiencies.
  • Launched a client executive education and business review program, creating monthly forums to enhance visibility into business performance and identify opportunities for improvement.
  • Directed strategic projects and cross-functional teams to improve financial outcomes, streamline operations, and drive growth in competitive retail environments.

Strategy Manager - Supply Chain

Pick N Pay
Cape Town, Sheffield
11.2017 - 02.2020
  • Led end-to-end supply chain optimization across multiple national distribution centers and retail stores, improving operational efficiency and store nominated delivery days by 17%, saving $1Bn over three years.
  • Developed and implemented strategies to optimize store product assortment and inventory flow through reducing store SKU range by 13%.
  • Designed and executed major distribution network projects (>$750MM) aligned with evolving business and customer needs by designed a new supply chain network.
  • Collaborated with cross-functional teams to drive continuous improvement and support business growth initiatives.

Education

Bachelor of Science - Industrial Engineering

Stellenbosch University
Stellenbosch
04.2001 -

Skills

Team building expertise

Goal setting and achievement

Setting strategy

Channel development

Revenue growth

Cross-functional collaboration

Additional Information

  • Founded and led nxtdoor.co.za, a property technology startup focused on simplifying the property selling process in South Africa through innovative technology solutions.

Interests

Travel

Golf

Amateur Wine collector

Timeline

Head of EU Cross Border Selling

Amazon
11.2024 - Current

Senior Program Manager - Ecommerce Expansion

Amazon
11.2023 - 11.2024

Process Improvement Manager

Amazon
04.2022 - 11.2023

General Manager Strategic Projects and Procurement

LiebenGroup
10.2020 - 04.2022

Strategy Manager - Supply Chain

Pick N Pay
11.2017 - 02.2020

Bachelor of Science - Industrial Engineering

Stellenbosch University
04.2001 -

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Johan HattinghEcommerce Leader