Hoi Kam Wan
Sutton
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
23
23
years of professional experience
Work History
Regional Pricing Analyst
Expeditors UK
Bedford
01.2022 - Current
- Lead the RFQs from pre-engagement until business onboard.
- Pre-engagement with stakeholders 3 months before RFQ launched, to understand the requirements and expectations of customer.
- Review the RFQ documents, dig out the key requirements from customer and discuss with P&L owners for any potential risk and challenges to fulfil customer request.
- Perform data analysis for each region by Excel & Power BI, share the dashboard with stakeholders and product team for strategy buildup.
- Conversion from internal pricing template to customer format with strong excel skills.
- Internal audit on the rate template, T&Cs before submitting.
- Follow up the RFQ outcome, update the feedback from customer into pricing tool.
- Key achievement : Lead and complete 18 Global RFQs in 2022, each contract size +USD 1 million
Assistant Manager - Transition & Implementation
Expeditors Hong Kong
Hong Kong
08.2016 - 12.2021
- Understanding the scope of the newly awarded business, coordinating with products, accounting and IS teams to ensure new business onboard smoothly and on time account receivable.
- Managing the expectations between company and customers to fulfil the requirements, eliminate manual work and improve data accuracy.
- Reviewing the RFQ result, intensive knowledge in the pricing structure and products to achieve billing accuracy.
- Completed 30+ T&I accounts per annum.
Assistant Manager - Sales Operations
Expeditors Hong Kong
Hong Kong
10.2012 - 07.2016
- Digging out the business opportunities from CRM.
- Resource planning to support the sales team to achieve sales budget.
- Monitoring sales team performance, managing sales leads and teamsell with network.
- Arrange products and other soft skill training to sub-ordinate for building their career path.
Supervisor - Sales Administration
Expeditors Hong Kong
Hong Kong
08.2005 - 10.2012
- Supporting GSE on pricing / RFQ and solutions selling for their key target accounts.
- Training up the sales operations team to support the salesman, dealing pricing support, customer inquiry, visitor management, marketing, and presentation deck.
- Key Pilot team member to support Corporate’s new system development and offer opinion for improvement.
- Gatekeeper on Exceed administration to review all supporting documents for proper approval in accordance with company procedures and reengineering the approval process.
- Cross function with various departments to grow the Business.
Integrated Account Executive
Expeditors Hong Kong
Hong Kong
09.2003 - 08.2005
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Penetrating the accounts through relationship building and solution selling to grow the revenue.
- Resolved issues and complaints and escalated major concerns to management.
Account Executive
Yusen Logistics
Hong Kong
06.2000 - 08.2003
- Working with the joint venture branches in China for daily routing orders supports.
- Monthly travel to Guangzhou and Beijing office to offer training and monitor performance.
- Working with Quality and Security Department of HKG office to build ISO 9001 and TAPA for the branches.
- Acquiring knowledge in Quality and Security in Supply Chain Process.
- Understanding the trade regulations in China would help offer logistics solutions to customers.
Education
Bachelor of Business Administration - Transport and Logistic Management
RMIT University
Melbourne, Australia /2002 - /2004
Higher National Diploma - Transport & Logistics Management
Hong Kong Technical College
Hong Kong /1997 - /2000
Skills
- Pricing structures knowledge
- Sales strategy familiarity
- Skilled in MS office
- Data analysis
- Pricing tool development
- Client feedback management
Languages
English
Fluent
Chinese (Cantonese)
Native
Chinese (Mandarin)
Native
References
- Right to work in UK
Timeline
Regional Pricing Analyst
Expeditors UK
01.2022 - Current
Assistant Manager - Transition & Implementation
Expeditors Hong Kong
08.2016 - 12.2021
Assistant Manager - Sales Operations
Expeditors Hong Kong
10.2012 - 07.2016
Supervisor - Sales Administration
Expeditors Hong Kong
08.2005 - 10.2012
Integrated Account Executive
Expeditors Hong Kong
09.2003 - 08.2005
Account Executive
Yusen Logistics
06.2000 - 08.2003
Bachelor of Business Administration - Transport and Logistic Management
RMIT University
/2002 - /2004
Higher National Diploma - Transport & Logistics Management
Hong Kong Technical College
/1997 - /2000
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