Joey Cortes
Winchester,United Kingdom
Summary
Engaged professional with strong communication and problem-solving skills. Committed to delivering reliable customer service and fostering trust in all interactions. Eager to apply expertise in a Bartender role, enhancing team collaboration and inventory management while developing organisational and time-management abilities.
Overview
5
5
years of professional experience
8
8
years of post-secondary education
Work history
Grocery assistant
Tesco
Winchester, Hampshire
2022.06 - Current
- Achieved customer satisfaction by providing helpful and friendly service.
- Practised safe and secure stock handling methods, reducing product damage and loss.
- Engaged customers in pleasant conversation for personalised service.
- Helped colleagues with heavy lifting tasks, promoted team spirit and cooperation within workplace.
- Assisted customers in locating items to enhance their shopping experience.
Till operator
Tesco Extra
Winchester, Hampshire
2021.11 - 2022.01
- Ensured customer satisfaction by handling their transactions efficiently.
- Balanced cash drawer at the end of shifts, ensuring accuracy in accounts.
- Assisted customers with queries, improving shopping experience.
- Worked collaboratively with colleagues to manage queues efficiently during busy hours.
- Kept calm under pressure whilst dealing with long queues or difficult customers.
- Monitored self-checkout machines regularly, reducing instances of theft or mis-scanning.
Education
Bachelor of Arts - Geography with proficiency in Spanish
University of Exeter
Exeter 2023.09 - 2026.07
A-Levels - Maths
Peter Symonds College
Winchester, Hampshire 2021.09 - 2023.07
A-Levels - Physics
Peter Symonds College
Winchester, Hampshire 2021.09 - 2023.07
A-Levels - Geography
Peter Symonds College
Winchester, Hampshire 2021.09 - 2023.07
Skills
- Stock management
- Customer service oriented
- Methodical problem solver
- Proactive learner
- Flexible and adaptable
- Trustworthy and reliable
- Strong communication skills
Affiliations
- Sports
- Playing tennis and cricket
- Cooking
- Travelling
Accomplishments
Bronze Duke of Edinburgh Award
Languages
Spanish
Upper intermediate
Timeline
Bachelor of Arts - Geography with proficiency in Spanish
University of Exeter
2023.09 - 2026.07
Grocery assistant
Tesco
2022.06 - Current
Till operator
Tesco Extra
2021.11 - 2022.01
A-Levels - Maths
Peter Symonds College
2021.09 - 2023.07
A-Levels - Physics
Peter Symonds College
2021.09 - 2023.07
A-Levels - Geography
Peter Symonds College
2021.09 - 2023.07