Joep Kamstra
London
Summary
Musical theatre graduate from The Netherlands with a passion for connection. Now working as an Account Manager in Sales, I build strong client relationships and deliver solutions that help businesses grow and succeed.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work history
Account manager
YouLend
London
2024.01 - Current
- Managed business relationships to ensure loyalty and long-term commitment.
- Collaborated with sales and underwriting teams for achieving shared objectives.
- Delivered high level of service to clients to maintain and extend relationships for future business opportunities.
- Trained and mentored new account managers to deliver outstanding service.
- Boosted sales through persuasive selling techniques.
Recruitment consultant
YoungCapital UK
London
2023.04 - Current
- Maintained high suitability standards through diligent screening, interview and assessment processes.
- Handled end-to-end recruitment processes, ensuring smooth and swift transactions from initial advert to job offer.
- Used sales and marketing techniques to attract business from client companies.
Recruitment consultant
YoungCapital
Groningen, the Netherlands
2022.02 - 2023.04
- Coached candidates through interview process to secure top roles.
- Developed strong understanding of client companies' values, work culture, and environment.
- Maintained high suitability standards through diligent screening, interview and assessment processes.
Sales advisor
BeterBed
Groningen, the Netherlands
2021.03 - 2022.02
- Used active listening and relationship-building skills to assess customer needs, build rapport and deliver viable solutions.
- Delivered outstanding customer experiences through attentive care and faultless service.
- Highlighted product features and benefits in line with customer needs, securing high-value sales.
Receptionist & Facilities Administrator
Paxton Access
Brighton
2019.09 - 2020.09
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Performed best practices and quality standards to comply with occupational health and safety procedures.
- Schedule meetings, calendar management and providing high-class service.
Education
Associate of Arts - Musicaltheatre
Song And Dance
Zwolle 2015.08 - 2018.08
Bachelor of Business Administration - HR
Hanzehogeschool
Groningen 2020.08 - 2022.02
Skills
- Outstanding customer service
- Teamwork
- Growth mindset
- Training and development
- Time management
- Target driven
Languages
Dutch
Native
English
Fluent
Timeline
Account manager
YouLend
2024.01 - Current
Recruitment consultant
YoungCapital UK
2023.04 - Current
Recruitment consultant
YoungCapital
2022.02 - 2023.04
Sales advisor
BeterBed
2021.03 - 2022.02
Bachelor of Business Administration - HR
Hanzehogeschool
2020.08 - 2022.02
Receptionist & Facilities Administrator
Paxton Access
2019.09 - 2020.09
Associate of Arts - Musicaltheatre
Song And Dance
2015.08 - 2018.08