Joelma Solvalagem
London,UK
Summary
Personable and self-motivated professional with almost twelve years experience as a housekeeper working for luxury brand in London. An individual with a very strong attention to detail that prides in providing services with high quality standards. A friendly and polite person that possesses the ability to easily assess all kind of situations.
Overview
13
13
years of professional experience
Work history
Housekeeping Cleaner
Self Employee
London, UK
02.2023 - Current
- Vacuumed and steamed carpets, curtains and upholstered furniture.
- Maintained flexible working patterns to best suit evolving customer needs.
- Swept, mopped, waxed and polished floors, delivering pristine finish.
- Maintained strong levels of client trust through honest communication and delivery of impeccable finish.3
Salon Assistant
Linda Beauty Hair
London, UK
09.2022 - 02.2023
- Monitoring appointment scheduling.
- Monitoring stock levels and ordering supplies.
- Enforcement of hygiene practices at all workstations.
- Helped prepare clients for requested hair services.
Supervisora Cleaner and Housekeeper
Louis Vuitton Maison
London, UK
11.2010 - 06.2021
- Coached housekeeping staff to effectively plan and deliver on targets.
- Supervised 22 cleaners + housekeeping staff.
- Communicated repair needs to maintenance staff for prompt remedial action.
- Worked with front desk staff to respond promptly to guest requests, maximising customer satisfaction.
- Implemented consistently high standards of cleanliness to facilitate excellent customer satisfaction.
- Managed team schedule to deliver cleaning consistent with check-in and departure times.
- Managing organising, cleaning of all rooms in apartment.
Education
English Course - Elementar
Scott's College
London 01/2010 -
Administration -
UniEvangelica - Universidade Evangelica
Anapolis - Brazil 01/1996 - 11/1999
Skills
- Dedicated and Loyal
- Good organizational skills
- Attention to detail
- Cleaning materials knowledge
Languages
Portuguese
Fluent
English
Elementary
Timeline
Housekeeping Cleaner
Self Employee
02.2023 - Current
Salon Assistant
Linda Beauty Hair
09.2022 - 02.2023
Supervisora Cleaner and Housekeeper
Louis Vuitton Maison
11.2010 - 06.2021
English Course - Elementar
Scott's College
01/2010 -
Administration -
UniEvangelica - Universidade Evangelica
01/1996 - 11/1999
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