Joel Warner

As a member of the Test team I verified the quality and standard of customers’ online orders. and was responsible for:

• Handling customers’ goods with respect and care.

• Function testing a wide variety and ever changing catalogue of media and electronics.

• Visually inspecting and assessing grades and condition of all items.

• Providing clear and understandable updates to the customers’ orders.

• Having a comprehensive understanding of legal standards required to purchase and sell customer items.

• Representing eCommerce in a positive and professional manner.

• Working towards quantitative and qualitative KPIs.

• Working as part of a team assisting in the preparation of large metal framework and sign panels for painting and general warehouse duties including packaging, loading and unloading of company vehicles, taking stock of incoming deliveries of paint and other company supplies and general cleaning duties

• Working as part of a team 4 strong providing first class customer service to high net worth individuals, CEO’s and Area managers for local recruitment agency

• Financial Data Management: Assist in accurately recording all financial transactions in the charity's accounting system.
  Regularly reconcile bank statements and identify any discrepancies.
  Maintain detailed records of all income and expenses, including donor contributions, grants, and operational costs.
  Prepare and submit financial reports to the Charity Treasurer and Board of Directors on a scheduled basis.
• Budgeting and Forecasting:Assist the Treasurer in developing annual budgets and monitoring spending against those budgets.
  Prepare financial forecasts to identify potential cash flow issues and inform strategic planning.
• Fundraising Support: Assist in the tracking of fundraising campaign income and expenses, providing updates to the fundraising team.
  Assist in preparing financial reports for potential donors and grant applications.
• Administrative Tasks: Assisting in the maintenance of financial records and filing systems.Process invoices and payments.