Joel Simons

Manages day-to-day operations of store, ensuring exceptional customer service.

Implements effective sales strategies to achieve defined sales targets.

Overseen stock control and management to maintain optimal inventory levels.

Ensured compliance with health and safety regulations across all operations.

Monitored staff KPIs and managed HR processes, including rotas and training.

Executed merchandising in alignment with corporate guidelines to enhance store appeal.

Implemented a policy of continuous focus upon the highest levels of Customer Service

Management and distribution of products sold via a dedicated online sales platform

Administration of website & secondary sales platform

Re-establishment of town centre high street store

Maintenance of all elements of retail store management from purchasing to sales and all elements of staffing.

Creation and management of social media accounts as a means of promotion.

Relaunch of the store brand back into Bournemouth Town Centre

Responsible for all elements of store management in both primary store and later in secondary store offering a differentiated product range.

Responsible for all buying decisions and stock purchases

Dealt with staffing and HR management

Inventory management and auditing responsibility.

Oversaw redesign and refurbishment of shop exterior and interior

The management and marketing of a range of specialised medical products sold into UK health providers (hospitals) by a multinational company.

Assisted all members of the Marketing and Management Teams in their day to day duties.