Joel Muncaster
Summary
Dedicated professional with a strong focus on customer satisfaction and a positive 'can do' attitude. Demonstrates excellent problem-solving abilities and thrives in fast-paced environments. Skilled in health and safety, accurate money handling, POS systems, and upselling techniques. Known for exceptional communication skills, IT literacy, and a friendly, cheerful demeanour. Committed to delivering outstanding service while maintaining high standards of accuracy and efficiency.
Overview
2
2
years of professional experience
Work History
Barista/Deli cook
Eden Art
Seaham
04.2023 - 01.2025
- Responsible for cleanliness and hygiene
- Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
- Able to adapt to an ever-changing environment and overcome obstacles
- Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments.
- Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
- Boosted product sales by offering selection guidance to customers.
Education
GCSEs - Maths, English
St. Leonards Catholic School
Skills
- Customer Focused
- Positive 'can do' attitude
- Problem Solving
- Able to work in a fast-paced environment
- Health and safety
- Excellent communication skills
- Accurate money handling
- POS skills
- Friendly and cheerful person
- IT literacy
- Upselling
References
References available upon request.
Timeline
Barista/Deli cook
Eden Art
04.2023 - 01.2025
GCSEs - Maths, English
St. Leonards Catholic School
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