Joel Lobo

• Lead full-cycle recruitment for IT and healthcare professionals pursuing international career opportunities, delivering personalised guidance and solutions to clients across the EU and other global regions.
• Manage and support immigration processes, providing expert consultation to facilitate smooth transitions for clients relocating internationally.
• Drive employee engagement and satisfaction initiatives, contributing to a positive organisational culture and improved team collaboration.
• Develop and execute employer branding strategies to enhance Y-Axis's reputation as an employer of choice, attracting top-tier talent.
• Conduct in-depth market research to identify industry trends and opportunities, leveraging insights to inform strategic decisions and improve operational efficiency.
• Cultivate and maintain strong client relationships, ensuring high service satisfaction and successful career and immigration outcomes.

• Generated £75K in revenue over a 12-month period at the London centre, reflecting strong sales acumen and business development skills.
• Launched an online tutoring venture in July, achieving a 90% lead registration rate across the UK, highlighting effective market penetration and lead conversion strategies.
• Organised centre-based events, including tutor and parent meetings, to enhance engagement and foster a collaborative, supportive educational environment.
• Boosted referral leads within three months, establishing a sustainable revenue stream and accelerating business growth through targeted initiatives.
• Tracked and analysed key performance indicators (KPIs) to drive continuous improvement, ensuring team members felt valued, motivated, and aligned with organisational goals.

• Managed daily operations of the education centre, ensuring smooth and efficient functioning while upholding educational excellence and customer service standards.
• Championed sales initiatives that resulted in a significant increase in enrollment and revenue, demonstrating strong business acumen and a commitment to driving growth.
• Implemented streamlined onsite registration processes, reducing wait times and enhancing customer satisfaction, thus delivering exceptional customer experiences.
• Developed and executed comprehensive training programs for tutors, emphasising educational excellence and fostering a culture of continuous improvement.
• Proactively identified and pursued opportunities for the growth of the education center, contributing to a notable expansion in student base and market presence, while inspiring the team to embrace collective goals.
• Monitored key performance indicators (KPIs) to track progress and identify areas for improvement, ensuring that every team member felt valued, engaged, and supported in their role.

• Engaged with stakeholders, employees, and clients to address inquiries, delivering clear, concise information to promote transparency and understanding.
• Achieved 100% recruitment targets across diverse tech and non-tech roles, demonstrating a consistent record of successful talent acquisition.
• Identified workflow bottlenecks and introduced innovative policies and processes, significantly improving operational efficiency and team productivity.
• Conducted in-depth interviews with key business users to gather requirements and process insights, supporting data-driven decision-making.
• Optimised organisational roles and communication strategies, fostering a more open, collaborative, and productive workplace culture.
• Met tight deadlines consistently, showcasing excellent time management and the ability to thrive in high-pressure environments.
• Delivered smooth and engaging onboarding experiences for new hires, reinforcing a positive organisational impression from day one.

• Managed lateral and leadership hiring roles from Consultant to Director, collaborating closely with business leaders across specific Business Units in India and engaging with global stakeholders.
• Addressed requirements raised by Business Units, comprehended job roles and responsibilities as shared by Hiring Managers and Business Heads, creating comprehensive JDs, and effectively managing stakeholders.
• Utilised job portals (LinkedIn, Naukri.com, Monster.com, DarwinBox) to source profiles. Conducted thorough screenings based on skills and achievements aligned with job descriptions provided by hiring managers.
• Engaged with Business Heads for role approval, ensuring alignment with organisational goals. Connected with candidates for HR discussions, documentation, and salary negotiation.
• Managed the full life-cycle recruiting process, from strategic planning and LinkedIn headhunting to candidate onboarding and project buddy assignment.
• Possess hands-on experience in HRMS tools such as Darwin Box and Recruiter Box, leveraging technology for streamlined recruitment processes.
• Proven proficiency in bulk hiring, contributing to a significant increase in UpGrad's employee strength from 600 to 2500 employees.

• Led payroll teams, ensuring the prompt and accurate verification of staff and freelancer payments, demonstrating a commitment to financial accuracy and efficiency.
• Provided advice on contract and salary obligations, aligning business and employee requirements to ensure fair and compliant compensation practices.
• Managed Pan-India campus drives, specialising in the recruitment of freshers for business development roles, contributing to the growth of the organisation.
• Conducted interviews and successfully hired employees who fit both the job and team requirements, showcasing strong skills in talent assessment and team alignment.

As a Recruitment Associate at Jaro Education, I was responsible for managing end-to-end recruitment processes across various verticals, with a strong focus on identifying and attracting top-tier talent. I successfully sourced, screened, and onboarded candidates for sales, marketing, and academic roles, consistently meeting hiring targets within tight timelines. My role required close collaboration with hiring managers to understand team needs and align recruitment strategies accordingly, ensuring a seamless and efficient hiring experience that supported the company’s rapid growth.

As a Business Development Executive at Grado Recruitment Services, I was instrumental in driving client acquisition and expanding the company’s market presence within the recruitment industry. I identified and engaged potential clients across various sectors, built long-term partnerships, and delivered tailored staffing solutions to meet diverse hiring needs. By aligning recruitment strategies with business objectives, I contributed to revenue growth while enhancing client satisfaction and service delivery standards.