- Drummer and founding member of Whiskey Flame, a successful UK country music band performing at events and venues throughout the country Actively involved in organising live entertainment and raising funds for local charities
JOEL BEST
Daventry,Northamptonshire
Summary
Seasoned HVAC Engineer with 16 years of experience in troubleshooting and repairing commercial and residential systems. Demonstrated ability in managing workshop teams and conducting technical assessments to ensure health and safety compliance. Delivers high-quality work while maintaining strong customer relationships.
Overview
25
25
years of professional experience
Work History
Senior Workshop Technical Engineer
Mitsubishi Electric
Milton Keynes
12.2022 - 06.2026
- Oversee refrigerant recovery, leak detection, pressure testing, evacuation, and recharging steps.
- Coordinate the charging of new R290 product lines within a D-sear assessed building.
- Responslible for ordering a maintaining workshop equipment
- Coordinate compressor replacement, component swaps, and full system recommissioning.
- Drive investigations into potential manufacturing defects and prepare technical findings.
- Handle root cause analysis, then compile clear technical reports for stakeholders.
- Set technical guidance for field service engineers, customers, and internal teams nationwide.
- Manage interactions with manufacturing engineering and quality on recurring product concerns.
- Manage stock rework programme planning, including modifications and corrective actions.
- Coordinate software and firmware upgrade deployment across residential and commercial products.
- Supervise workshop testing, refurbishment, and commissioning for returned equipment.
- Lead warranty claim assessment and validation using technical interpretation.
- Steer compliance with F-Gas, manufacturer procedures, and health and safety standards.
Senior HVAC Engineer
Clean Air Group
Daventry, Northamptonshire
10.2009 - 07.2022
- Worked across nationwide sites on domestic and large commercial installations.
- Performed preventative maintenance on air conditioning, ventilation, and evaporative cooler systems.
- Managed operations using building methods, design techniques, and electrical troubleshooting.
- Learned quickly on the job and managed projects with quality focus.
- Installed, serviced, and maintained air conditioning, evaporative coolers, ventilation systems.
- Collaborated with leading manufacturers including Daikin, Mitsubishi, and Fujitsu.
- Provided technical assistance with advanced troubleshooting and repair guidance.
- Delivered quality workmanship and exceptional customer service throughout jobs.
- Maintained a strong work ethic with a flexible schedule.
- Oversaw quality control for maintenance and repairs across projects.
- Kept equipment compliant with design specifications and safety standards.
Deputy Manager
Wolseley UK
Daventry, Northamptonshire
07.2002 - 09.2009
- Handling customer queries
- Processing orders
- Providing quotations and progressing outstanding orders.
- Customer Accounts Management
- Liaising with other sales staff to maximize sales opportunities.
- Responsible for an efficient Distribution of Engineered Floor Joists to many of the UK’S major House builders such as Barratt Homes, Kingsoak, Redrow, & David Wilson.
- Worked mainly from the office where I used Various PC Programs to create an optimization Cutting list for my small team and worked to a tight schedule.
- Timber Merchants
- Started with Wolseley UK in 2002 gaining experience as a sales advisor at first, performing well in all key areas of the business.
- Successfully gained an NVQ2+3 in warehouse and distribution.
- Key Responsibilities included Stock Control, Purchasing, Sales calls, Technical Sales, Sourcing Products for clients from local suppliers, and Managing staff.
Trainee Building Services Coordinator
Briggs and Forrester
Kingsthorpe
01.2001 - 01.2002
- Created detailed designs and technical drawings in AutoCAD for various engineering projects, enhancing project clarity and accuracy.
- Designed schematic drawings for ventilation systems and pipe work in buildings, including hospitals and cinemas, ensuring compliance with industry standards.
Education
GCSEs -
William Parker School
Daventry09-2009
Skills
- Commerrical Air conditioning systems
- Air Source Heat Pumps
- Refrigeration Diagnostics
- Technical Diagnostics
- Warranty Investigations
- Root Cause Analysis
- Factory Defect Reporting
- Product Quality Assessment
- Software & Firmware Upgrades
- Stock Rework Management
- Technical Support
- Electrical Schematic Interpretation
- Service engineering
- Team management
- Refrigerant handling
- HVAC troubleshooting
Interests
Timeline
Senior Workshop Technical Engineer
Mitsubishi Electric
12.2022 - 06.2026
Senior HVAC Engineer
Clean Air Group
10.2009 - 07.2022
Deputy Manager
Wolseley UK
07.2002 - 09.2009
Trainee Building Services Coordinator
Briggs and Forrester
01.2001 - 01.2002
GCSEs -
William Parker School