Joe Woodland
Troon,Cornwall
Summary
Passionate and hard-working Senior Store Manager with demonstrated experience in managing multiple retail stores, developing newly acquired stores, monitoring and increasing store performance through great operational practice and high store standards. Pragmatic problem-solver with talents for team building, leading and motivating, as well as excellent customer relations and relationship-building skills. Proficient in using independent decision-making skills and working under pressure.
Overview
13
13
years of professional experience
Work history
Sales Manager
The Range
Penzance, Cornwall
04.2025 - Current
- Analysed sales reports to identify trends and update strategies.
- Managed team of 25-60 staff, driving performance with motivational strategies to exceed sales targets.
- Allocated teams, materials and calendar space for individual projects.
Senior Store Manager
Appleby Westward Group Ltd
, Cornwall
04.2019 - 03.2025
- Managed all aspects of multiple retail stores.
- Assisted with newly acquired stores in transition between independent retailing to our company owned stores estate by training managers and staff on our systems and procedures.
- Mains/Local Post Office management ensuring full compliance with financial services regulations, cash management, bureau de change services, insurance and financial specialist products such as customer personal accounts/credit cards/life insurance.
- Built rapport with customers to provide them with exceptional customer service.
- Created positive working environments with an open and honest approach with all team members, developing employees using their individual skillsets.
- Upheld positive and proactive approach to challenges, using initiative and demonstrating commitment and flexibility.
- Responsible for managing stock takes within the area.
Multi-site Manager
The Dash Group
Cornwall
10.2012 - 04.2019
- Managed an award winning group of stores as an independent retailer.
- Delivered P&L reports to a board of directors and achieved KPIs.
- Responsible for all aspects of retail management including a mains Post Office.
- Customer Relationship Management training through Post Office Ltd.
Education
NVQ Level 3 - Business and Administration
Cornwall College
11.2013
A-Levels - Maths/Physics/Information Technology
Falmouth School
06.2012
Skills
- Leadership
- Staff development
- Multi-site Retail management
- Post Office management
Timeline
Sales Manager
The Range
04.2025 - Current
Senior Store Manager
Appleby Westward Group Ltd
04.2019 - 03.2025
Multi-site Manager
The Dash Group
10.2012 - 04.2019
NVQ Level 3 - Business and Administration
Cornwall College
A-Levels - Maths/Physics/Information Technology
Falmouth School
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